How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%79+43.1Reliability 24%72+17.5Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty98−0.2Momentum penalty77−2.3Experts Score= 79Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.79SCOREJohn's Automotive Care
San Diego, CA · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #95Position by Experts Score among all companies we track in this category. of 148 auto repair shops · 4.8★ from 1,448 Google reviews
Report card
Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and replies to reviews; weakest: reliability.
Reviews for your job
Customers hired John's Automotive Care for 8 kinds of job.
John's Automotive Care for wheel alignment
Clear ✕All 36 Google reviews tagged “Wheel alignment”
I love bringing my car to John's Automotive Care! They have taken care of my car for the last 4 years, and are thorough, honest and my car is happy! What more could you want!
The work performed seems to be great. My car is running well. Customer service is outstanding at John’s. Kayla is quite personable, as well as efficient, polite and professional. Overall I am very pleased and always choose John’s for my auto care.
Polite & Professional
Very thorough in checking my vehicle to ensure preventive maintenance of a vehicle that is 12 years old. Excellent customer service!!
Everyone was incredibly accomodating, responsive and thorough in the the diagnostics and repair of my CX 5 and C230. I couldn't be happier with the end result. Shout out to Dave, Robert and all the technicians that worked on both vehicles...Very professional.
New to area and came as a first time customer from a referral. Service was great. Completed work on time and at a fair price.
Great
Very professional and efficient! my husband and I have been bringing our cars to John's Automotive for years. We trust their diagnostic powers, and have never been disappointed in the outcome. They stand by their work.
We bought a 2002 Firebird for my son's first car. It needs a lot of TLC and professional help. With the aid of Benjamin, our Service Rep, we put together a list of priorities to keep my son safe. No high pressure, no unnecessary repairs just solid, honest, professional service. John's was recommended to us by our…
Quick, great, and courteous service. I have come to expect this from the John’s Automotive crew every time.
I wouldn’t take my car anywhere else! They take such good care, make sure they call and update you on what need to be done etc.
Everyone working in this place is super nice and professional. They take time to explain all the details about car problems and solutions. They breaking the prices down bit but bit. I love this autoshop.
I was impressed by their honesty and customer attention. They are very friendly and my car was fixed correctly. I will bring my car to them for future services.
John’s Automotive Care was 5 plus experience Everyone was so nice. When the work was done, they even pulled the car to me, I just got in and drove off. The work done was cheaper then other places, I well be using John’s from now on.
One of the friendliest, most courteous auto shops I've had the pleasure of working with. Amazing and fast service and I will definitely be returning for any future car needs!
Friendly and informative team, good on providing updates, photos and options available to you. Work was done same day with early drop off and would recommend.
Very good service, after dropping off my car at night service was fast and efficient. A very premium business
Great service! They got me in quick and at a reasonable price. Fast, friendly and affordable.
Great service - and communication! So happy to have gone here - they are awesome!!
John’s was a extremely easy experience. Their team of pros made drop off and pick up easy, service was fairly priced, and they even have snacks and coffee. Hard to beat
Very affordable spot. I’m not from san diego and this place made me feel very comfortable. And Veteran friendly! That’s a plus! Would recommend to anyone.
I always have a good experience with John’s. They are communicative, friendly, and very efficient at what they do. Their local shuttle is a real life saver and everyone I’ve spoken with has been knowledgeable and professional. They are my go-to for car troubles or maintenance. Highly recommend.
John's Automotive could be the standard by which we measure all other mechanic shops by. Timely service, proper staffing, good communication, great customer service (thank you Dawn! you rock!), and they embrace/utilize technology well to give me valuable reports on my car, ask for feedback and let me easily see what…
They were super friendly and accommodating. They underpromise and over deliver and their pricing is great. I’m already taking my car back for a follow up on some issues they found because of the quality of service and honesty.
I went to John’s Automotive after my Toyota service center quoted me a super high repair cost. They were able to assess the problem and take my car the same day. The repair was done by the time I woke up the next morning. They also saved me over $100 on the repair costs. Was very pleased with the service and the…
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Price
Not enough reviews with a price yet.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Oil change | 194 | — |
| General repairs & maintenance | 169 | — |
| Auto engine diagnostic | 84 | — |
| Vehicle Inspection | 68 | — |
| Brakes | 65 | — |
| Air & cabin filter replacement | 62 | — |
| Battery | 48 | — |
| Auto maintenance | 44 | — |
