Experts Reviews · Company report
John's Automotive Service logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%91+49.6Reliability 24%89+21.6Value 14%100+14.1Replies to reviews 7%78+5.5Experts Score= 91Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.91SCORE

John's Automotive Service

Cedar Rapids, IA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #7Position by Experts Score among all companies we track in this category. of 50 oil change services · 4.9★ from 422 Google reviews

Report card

Percentile vs other oil change services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.John's Automotive Service is better than 91% of oil change services.A
91
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.John's Automotive Service is better than 89% of oil change services.A
89
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.John's Automotive Service is better than 100% of oil change services.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.John's Automotive Service is better than 100% of oil change services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.John's Automotive Service is better than 100% of oil change services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.John's Automotive Service is better than 78% of oil change services.B
78

Reviews for your job

Customers hired John's Automotive Service for 8 kinds of job.

John's Automotive Service for air & cabin filter replacement

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.16
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.94
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 79/100.How Job match is calculatedBuilt only from reviews Google tagged “Air & cabin filter replacement”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#10 / 29
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 16 Google reviews tagged “Air & cabin filter replacement”

Shawn11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 days ago★★★★★

Al & the team found a time quickly to do an oil change & inspect my car due to a work-required safety report. My Honda CRV is 6 yrs old and I've had ZERO problems. Al & his team keep it running and problem-free. Love the peace of mind they provide!

Great priceAir & cabin filter replacementVehicle InspectionVehicle safety inspection
Marie15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a week ago★★★★★

We had our oil changed and while there I needed a couple of filters changed. My GMC is 4 years old and the filters were needed. My suv runs great. Thanks for the great service John’s Automotive

Great priceAir & cabin filter replacementOil changeService not listed
Lorena1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

We are thrilled with the service at John's Automotive. The staff is trustworthy, knowledgeable and understand our vehicles are an asset. There is Great communication which is important to us. We have been using Johns for over 10 years. Would not go any where else unless they recommended them. A special shout out for…

Great priceOil change
Mark9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 8 months ago★★★★★

As always I received prompt and friendly service at John's Auto. I rolled in at my appointment time and they got me right in and right back out again with no problem. I would highly recommend these guys for any repairs you may need.

Reasonable priceAir & cabin filter replacementOil change
Mark8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 10 months ago★★★★★

Great Customer Service!

Great priceAir & cabin filter replacement
Mark2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 11 months ago★★★★★

Great people, and they do it right the first time.

Electrical repairAir & cabin filter replacementSteering & suspension replacement
Justin3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

I recently had a company car worked on here. They were very professional and transparent. They were very quick to diagnose and fix the problems!

Air & cabin filter replacementEngine repairGeneral repairs & maintenance
Jolene7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

We've been going to John's Automotive for over 20 years. They consistently do an outstanding job and always explain things in detail. They always answer my questions and will advise if there are some repairs that can wait and which ones need to be taken care of right away. Thank you for the excellent way you treat your customers!!!

Air & cabin filter replacementSteering & suspension repairTire rotations
AndyLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

I've found cheaper places around town, but no shop that can beat the quality of work I've experienced time after time over the last several years when John's works on my trucks. If price is the only factor you care about, you're going to miss the VALUE these guys offer. I'll be a customer again.

Air & cabin filter replacementAuto engine diagnosticGeneral repairs & maintenance
Chase2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★

I received outstanding customer service from John’s. They called me with updates and kept me informed through the whole process. The only concern I had was it seemed a little expensive. I was getting my car’s A/C replaced , and my dad recently had his replaced somewhere else for ~$500 cheaper. Admittedly, there is a…

A/C installation & repairAir & cabin filter replacement
Karen6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Very professional!! Explained everything to me in detail, actually showed me how bad the filters were. I will recommend all family and friends to these guys. So nice to find trustworthy and honest mechanics!!!

Air & cabin filter replacementAuto A/C rechargeOil change
adjogan3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Great service with great price! Good job John's Automotive Service. I will definitely recommend your service to my relationship.

Air & cabin filter replacementBattery
KellyEdited 8 months ago★★★★★

Rating only, no written review.

Reasonable priceAir & cabin filter replacementService not listed
Ben1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Rating only, no written review.

Air & cabin filter replacement
Jim1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

Rating only, no written review.

Air & cabin filter replacementAuto engine diagnosticElectrical repair
Crystal3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rating only, no written review.

Air & cabin filter replacementGeneral repairs & maintenanceOil change

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 38%Reasonable 59%Overpriced 0%Not sure 3%

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