iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%86+46.9Reliability 24%97+23.5Value 14%100+14.1Replies to reviews 7%10+0.7Experts Score= 85Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.85SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#16 of 28 pipe repair servicesiPosition by Experts Score among all companies we track in this category. · better than 44%
4.8★★★★★125 Google reviews · 24 photos
83%five-star reviews
4.94★last 12 monthsiAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Google reviewers rate Johnny & Sons Plumbers 4.8 out of 5 based on 125 reviews, highlighting prompt same-day scheduling, clear communication, and fair upfront pricing for services like leak repairs, drain clearing, and water heater installations. Technicians are frequently described as professional, punctual, and thorough, often going beyond the initial request to address related plumbing issues. One criticism notes that a customer experienced rudeness and was hung up on during an initial phone call for a shower door repair.
Google rating: 4.8 out of 5 from 125 reviews (83% five-star).
Reviews on this page: 125 Google reviews (119 with written comments).
Owner responses: the business replied to 0% of reviews.
Most recent review: October 21, 2026.
Service: Pipe Repair Service serving Coconut Creek, Florida.
Data from Google, last updated October 25, 2026.
Score profile vs other pipe repair services
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
Johnny & Sons PlumbersPipe Repair Services median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Johnny & Sons Plumbers: 86/100 on this factor. Category median: 90.A
86
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Johnny & Sons Plumbers: 97/100 on this factor. Category median: 88.A
97
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 92.–
–
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Johnny & Sons Plumbers: 100/100 on this factor. Category median: 99.A
100
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Johnny & Sons Plumbers: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Johnny & Sons Plumbers: 10/100 on this factor. Category median: 81.F
10
Bar = this company · dark tick = category median.
Star ratings
125 Google reviews we collected
4.8of 5
5 stars10483%
4 stars2016%
3 stars00%
2 stars00%
1 star11%
Praise vs complaints
Phrases our text analysis found in 119 written reviews
97%praise
Praise46597%
Complaints123%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
100%fair
Great price3947%
Reasonable4453%
Overpriced00%
Not sure00%
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude9720%
Speed & response9219%
Price & value6313%
Communication6213%
Quality & results5812%
Would recommend5612%
Honesty & trust4910%
What customers talk about
We read 119 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Keith explained each part of the repair in simple terms, including the valve replacement and why the leak needed attention, and that was very helpful.”
“Keith came out the next day and replaced the shutoff valve quickly, cleanly, and with real skill.”
“One tenant started having slow drains, and what looked like a small drain problem turned into a much bigger issue with the main waste lines.”
“He clearly explained what needed to be fixed, went over my repair options, and gave me a reasonable ballpark estimate.”
“Philip was very friendly and understanding on the phone, explained the scheduling clearly, and let us know they would try to fit us in sooner if an op…”
“If possible, ask for christopher because he did a great job and made the whole process easy.”
“I run a small dog grooming shop and walked in to find the hot water system was not working, which was a big problem for my business.”
“…ent, is providing excellent plumbing service in Margate, and i would highly recommend them to anyone needing dependable help with pipes, fixtures, or…”
“If plumbing services are what you need, I can't recommend them highly enough.”
“keith showed up on time, worked carefully, and was very professional and honest.”
People customers mention
Margate50 reviews
Colin14 reviews
Philip13 reviews
Bentley13 reviews
Keith12 reviews
Eric8 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Johnny & Sons Plumbers for 4 kinds of job. Pick one to see what they paid and said.
Chelsea282 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★
My spouse and I recently had our water meter updated and were told by the water utility that our main shutoff valve was old and the packing nut had a small leak.
We contacted several plumbers, and Johnny & Sons Plumbers was the one that got back to us. Keith came out the next day and replaced the shutoff valve…
Great priceWater heater installationShower installationDrain cleaning
Gladys3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★
keith came out to help with a wide range of plumbing repairs, including installing 2 new toilets, rerouting water lines, and replacing old hose bibs. keith showed up on time, worked carefully, and was very professional and honest. what stood out most was how willing he was to help with related issues beyond the main…
jessica5 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★
Our shower valve had gotten so stiff it was really hard to shut the water off, so we called Johnny & Sons Plumbers after seeing their strong reviews. Philip was very friendly and understanding on the phone, explained the scheduling clearly, and let us know they would try to fit us in sooner if an opening came up.…
DaisyLocal Guide · 4 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★
We had a broken garbage disposal and a few other plumbing problems in our older home, so we called Johnny & Sons Plumbers. They got us on the schedule fast, explained the plumbing work clearly, and gave us upfront quotes that stayed exactly the same. Eric and Colin fixed the disposal quickly, checked the other…
Great price
Maverick3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★
christopher showed up right on time and quickly found the leak in my toilet tank. He explained a few simple plumbing repair options and helped us choose the best one for our home. He handled the toilet issue efficiently, tested everything, and made sure the leak was fully taken care of before finishing the visit. On…
Great priceGarbage disposal installation
Ebony3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
Johnny & Sons Plumbers were real lifesavers. I run a small dog grooming shop and walked in to find the hot water system was not working, which was a big problem for my business. The person on the phone could tell I was stressed and quickly rerouted a plumber to help. Colin arrived fast, worked with my landlord, and…
My spouse and I recently had our water meter updated and were told by the water utility that our main shutoff valve was old and the packing nut had a small leak.
We contacted several plumbers, and Johnny & Sons Plumbers was the one that got back to us. Keith came out the next day and replaced the shutoff valve quickly, cleanly, and with real skill. Watching him work, it was easy to see he knows plumbing very well and takes pride in doing the job right.
He also had a great sense of humor, which made the visit pleasant and easy. Keith explained each part of the repair in simple terms, including the valve replacement and why the leak needed attention, and that was very helpful. We would gladly use this plumbing service again because the whole experience was smooth, professional, and handled with excellent care.
Price assessment: Great price
Services: Water heater installation, Shower installation, Drain cleaning
Gladys Kemp3 reviewsiTotal number of Google reviews Gladys has written across all businesses on Google Maps, not just this one.
keith came out to help with a wide range of plumbing repairs, including installing 2 new toilets, rerouting water lines, and replacing old hose bibs. keith showed up on time, worked carefully, and was very professional and honest. what stood out most was how willing he was to help with related issues beyond the main plumbing work. While checking the laundry sink and washer hookups, he noticed the washer was not level and took the time to help straighten it out. He also helped seal a large gap behind the washer area to keep things neat and protected from moisture in the laundry room. really great guy. I would definitely call keith again for any plumbing needs because the whole visit felt smooth, helpful, and done right.
Price assessment: Reasonable price
Services: Water heater installation, Drain cleaning
jessica mccullough5 reviewsiTotal number of Google reviews jessica has written across all businesses on Google Maps, not just this one.
Our shower valve had gotten so stiff it was really hard to shut the water off, so we called Johnny & Sons Plumbers after seeing their strong reviews. Philip was very friendly and understanding on the phone, explained the scheduling clearly, and let us know they would try to fit us in sooner if an opening came up.
They were able to work us in the next day, which was a huge help. Eric arrived on time and quickly replaced the inside valve parts to get everything working smoothly again. He was courteous, efficient, and helpful, and the whole plumbing repair process felt easy from start to finish. We will definitely use them again for future plumbing service needs.
Last week, during a gas meter change at my home in Margate, a few plumbing and gas line safety issues were found that were not up to code. The furnace and water heater were tagged, so I needed a plumber right away to inspect everything and make the repairs. I searched for plumbers near me and called a few highly rated companies. Eric answered right away, spoke with the gas inspector first, then came out to my house promptly to look over the situation in person. He clearly explained what needed to be fixed, went over my repair options, and gave me a reasonable ballpark estimate. What really stood out was how fast and professional he was. He responded before the other companies even called back, and one never returned my call at all. Eric told me exactly what he would do, when he would do it, and followed through just as promised. He handled the plumbing and gas-related repairs carefully, kept everything straightforward, and worked hard to keep the final cost under the estimate. It was clear he knew his trade, and the whole job was done with quality workmanship, attention to safety, and respect for my home. After the repairs were completed, everything was approved quickly and the tags were removed right away. I was very relieved with how smoothly the whole process went. If I ever need plumbing, gas line, water heater, or furnace-related service again in Margate, this is the company I would call.
Price assessment: Great price
Services: Shower installation
Daisy AdamsLocal Guide · 4 reviewsiTotal number of Google reviews Daisy has written across all businesses on Google Maps, not just this one.
We had a broken garbage disposal and a few other plumbing problems in our older home, so we called Johnny & Sons Plumbers. They got us on the schedule fast, explained the plumbing work clearly, and gave us upfront quotes that stayed exactly the same. Eric and Colin fixed the disposal quickly, checked the other plumbing concerns, and made the whole service visit easy and stress-free. They were professional, friendly, and really knew their stuff. They did not charge anything extra to inspect the additional issues, gave us helpful advice on a few simple fixes we could handle ourselves, and provided a clear, honest estimate for replacing our old water softener. It was great to work with a team that values transparency, solid workmanship, and customer service. We could not be happier with the results.
Price assessment: Great price
Maverick Bonilla3 reviewsiTotal number of Google reviews Maverick has written across all businesses on Google Maps, not just this one.
christopher showed up right on time and quickly found the leak in my toilet tank. He explained a few simple plumbing repair options and helped us choose the best one for our home. He handled the toilet issue efficiently, tested everything, and made sure the leak was fully taken care of before finishing the visit. On top of that, christopher noticed our smoke detector was beeping and kindly replaced the battery for us, which was completely unexpected and very thoughtful. That extra help really showed the level of care, professionalism, and respect he brought during the service call. The whole experience felt smooth, honest, and well done. Based on the quality of the plumbing work and the way he treated us, i would gladly recommend this plumber to anyone. If possible, ask for christopher because he did a great job and made the whole process easy.
Price assessment: Great price
Services: Garbage disposal installation
Ruth5 R1 reviewiTotal number of Google reviews Ruth5 has written across all businesses on Google Maps, not just this one.
i had a really great experience with this plumbing company, both over the phone and in person. they were very thorough and gave clear, detailed explanations about what needed repair and what possible issues could come up once the work on the pipes and plumbing system started. eric gave me a written breakdown of each service item because there were several repairs that needed attention, including the cost for each one, so I could choose to approve all of the plumbing work or only a few items. I ended up moving forward with everything. They also went above and beyond by helping fix my off-track sliding shower door at no extra charge, which was a very nice bonus. With responsive service, honest pricing, and careful workmanship, this team made the whole process easy and stress-free. This company, now under new management, is providing excellent plumbing service in Margate, and i would highly recommend them to anyone needing dependable help with pipes, fixtures, or household plumbing repairs.
Price assessment: Great price
Services: Drain cleaning
Ebony Rubio3 reviewsiTotal number of Google reviews Ebony has written across all businesses on Google Maps, not just this one.
Johnny & Sons Plumbers were real lifesavers. I run a small dog grooming shop and walked in to find the hot water system was not working, which was a big problem for my business. The person on the phone could tell I was stressed and quickly rerouted a plumber to help. Colin arrived fast, worked with my landlord, and found a small hole in the unit that was causing the issue. He was able to replace the water heater and get everything back in working order in about two hours. I only had to close the shop for one day, and the next day we were back to normal with reliable hot water again. The whole process was smooth, professional, and handled with real care. I really appreciated how quickly they responded and how clearly everything was explained. If we ever need plumbing help again for our home or business, they will be the first call we make.
Price assessment: Reasonable price
Services: Shower installation
D Campos2 reviewsiTotal number of Google reviews D has written across all businesses on Google Maps, not just this one.
Late one night, my daughter stepped out of the shower and told me the hot water would not shut off. i quickly turned off the water to the whole house, and early the next morning i called Johnny & Sons Plumbers after reading strong online reviews. eric explained that he already had a full schedule with other service calls, but he said he would work me in around noon because he understood it was an urgent plumbing issue. i left work a little before noon to get home and meet him, but when i got to my car, it would not start. i called eric to let him know i could not make it home in time. to my surprise, he asked where i was and offered to pick me up so he could still take care of the shower valve problem that same day. i was shocked by how helpful and kind that was, but he really meant it. he picked me up from work, brought me home in Margate, repaired the shower so the hot water stopped running, checked everything to make sure the fixture was working properly, and then drove me back to work. keith-level customer care like that is rare, and the whole experience turned a stressful plumbing emergency into something manageable. the repair was done efficiently, the communication was clear, and the price was very fair, especially since i also had to replace my car battery. jalen would be proud of service like this. i highly recommend them for fast, honest, and dependable plumbing help.
Price assessment: Reasonable price
Services: Water heater installation, Garbage disposal installation
wanda garrison2 reviewsiTotal number of Google reviews wanda has written across all businesses on Google Maps, not just this one.
We had water backing up into the home from a clogged sewer line, and it made a real mess with dirty water on the floor. Jalen, Colin, and Eric arrived quickly, cleared out the blockage and debris, and handled the cleanup with great care. They sanitized everything thoroughly, cleaned the affected area very well, and left the home fresh, neat, and in much better shape than before. They explained the plumbing work clearly, worked fast and efficiently, and made a stressful sewer issue much easier to deal with. I would gladly recommend them to anyone needing help with a drain or sewer backup.
