Analyzing 7,558,8537.6M ReviewsFor 21,30321.3K Experts

Experts Reviews · Company report
Johnny D's Auto logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%94+51.3Reliability 24%90+21.8Value 14%100+14.1Replies to reviews 7%13+0.9Craft & service penalty95−0.5Experts Score= 88Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.88SCORE

Johnny D's Auto

Henderson, NV · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #158Position by Experts Score among all companies we track in this category. of 348 auto repair shops · 4.9★ from 477 Google reviews

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Report card

Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Johnny D's Auto is better than 94% of auto repair shops.A
94
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Johnny D's Auto is better than 90% of auto repair shops.A
90
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Johnny D's Auto is better than 95% of auto repair shops.A
95
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Johnny D's Auto is better than 100% of auto repair shops.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Johnny D's Auto is better than 100% of auto repair shops.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Johnny D's Auto is better than 13% of auto repair shops.F
13

Reviews for your job

Customers hired Johnny D's Auto for 8 kinds of job.

Johnny D's Auto for brake service & repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.21
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 84/100.How Job match is calculatedBuilt only from reviews Google tagged “Brake service & repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#7 / 60
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 21 Google reviews tagged “Brake service & repair” · showing 20

Phillip7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Family owned shop. The family has been in town their entire life and the shop has been open for decades. Good, honest work, fair prices.

Reasonable priceBrake service & repairOil change
Scott11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

I have a 1991 GMC Sierra and only trust Johnny D’s to work on it. From engine work to AC work, this is the go to shop for repairs!

Customer photo from Scott's review
Reasonable priceSteering & suspension repairGeneral repairs & maintenanceAir conditioning
Kim3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

I LOVE and TRUST this family-owned and run business!

Reasonable priceBrake service & repairOil change
PhilLocal Guide · 30 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 8 months ago★★★★★

Best auto shop in Nevada. I wouldn't go anywhere else.

Great priceBrake service & repairOil change
Eddie4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Very family friendly! Calling with any updates to your services with what is wrong and how much it will cost. So glad I found them right away after moving here!

Air & cabin filter replacementTiresGeneral repairs & maintenance
Mario2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I had an amazing experience at Johnny D’s Auto! The staff were incredibly friendly and took the time to explain everything in detail, making me feel confident about the work being done. The timing was spot on; my car was ready much sooner than expected without sacrificing quality. Their professionalism was…

Great priceBrake service & repair
DeannaLocal Guide · 90 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

Johnny D’s was an honest, knowledgeable professional, who treated us with respect. He looked over the whole car, really checking it out. I felt very safe having this machine give the car a good once over. Took another car there 2 weeks later.

Air & cabin filter replacementBrake service & repairBrakes
Michelle1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Johnny d's is the best repair shop in town. Great service and wonderful people. Because they are so good sometimes you have to be a little patient... but they always get it right

Brake service & repairBrakesAuto engine diagnostic
Mike7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

great family business. fair and reliable

A/C installation & repairBrake service & repairBrakes
Kris4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Awesome! Very professional and honest. Will be my auto repair shop moving forward and will highly recommend to friends!

Brake service & repairOil change
Edwin8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

This is the best place that I’ve ever gone to that I can trust and rely on …family owned and I recommend them highly…!!! There’s so many that you can’t trust these days it’s such a relief to know that I can take my vehicle here and no the best work is going to be done… thank you Johnny D‘s…!!!!!

A/C installation & repairAuto A/C rechargeAuto A/C replacement+ Punctuality+ Quality+ Professionalism
Darren5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rotors and pads 2000 Ford F-250 4WD 7.3.——-Quality service, knowledgeable mechanics, efficient automotive shop and competitive prices! Thanks Johnny “D” and family. Now my truck can keep towing for me and I get the peace of mind that it was all done properly! Keep up the great work.

Customer photo from Darren's review
Brake service & repair
Susan9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

We have been loyal customers at Johnny D's for nearly 5 years. Finding an honest Auto shop was a challenge for us after moving to Henderson from out of state, we were so relieved to find Johnny's, They're knowledgeable, fair and do excellent work. We highly recommend this Auto shop for all your auto repair or…

Brake service & repairOil change+ Punctuality+ Quality+ Professionalism
TimothyEdited a year ago★★★★★

Rating only, no written review.

Great priceAuto maintenanceOil change
Chloe2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Auto brake repairBrake service & repairBrakes
Temon1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Brake service & repairBrakes+ Punctuality+ Quality+ Professionalism
TonyLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Brake service & repairOil change+ Punctuality+ Quality+ Professionalism
Willie6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Brake service & repair+ Professionalism
StevenLocal Guide · 7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

A/C installation & repairBrake service & repairGeneral repairs & maintenance+ Punctuality+ Quality+ Professionalism
troyeLocal Guide · 28 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Brake service & repairBrakesEngine repair+ Punctuality+ Quality+ Professionalism

Show more brake service & repair reviews (1 more) →

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 61%Reasonable 37%Overpriced 0%Not sure 1%

Jobs customers hired them for

JobReviewsCategory typical
Oil change53—
General repairs & maintenance51—
Auto engine diagnostic26—
Engine repair22—
Electrical repair20—
Brake service & repair20—
Air conditioning20—
Brakes19—

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