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Johnny D's Auto

Auto repair shop · Henderson, NV · reviewed since 2014

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%94+51.3Reliability 24%90+21.8Value 14%100+14.1Replies to reviews 7%13+0.9Craft & service penalty95−0.5Experts Score= 88Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.88SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#158 of 348 auto repair shopsPosition by Experts Score among all companies we track in this category. · better than 55%
4.9 ★★★★★ 477 Google reviews · 23 photos
97%five-star reviews
4.96★last 12 monthsAverage stars on reviews from the last 12 months only.
1.3%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
18%reviews answered by the owner
Oct 2026latest review

Johnny D's Auto at a glance

Customers frequently praise the shop's honesty, fair pricing, and ability to diagnose complex issues, often noting that staff explain repairs clearly and avoid unnecessary work. Services include AC repairs, engine work, and routine maintenance, with many reviewers highlighting the family-owned atmosphere and friendly service. However, some low-star reviews criticize poor communication, specifically citing delayed estimates, missed appointments, and a lack of updates while vehicles are in the shop for weeks.

  • Google rating: 4.9 out of 5 from 477 reviews (97% five-star).
  • Reviews on this page: 477 Google reviews (401 with written comments, 9 with photos).
  • Owner responses: the business replied to 18% of reviews.
  • Most recent review: October 10, 2026.
  • Service: Auto Repair Shop serving Henderson, Nevada.

Data from Google, last updated November 2, 2026.

Score profile vs other auto repair shops

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

Satisfaction94Reliability90Craft & service95Value100Momentum100Replies to reviews13Satisfaction: 94 (median 89)Reliability: 90 (median 86)Craft & service: 95 (median 99)Value: 100 (median 100)Momentum: 100 (median 100)Replies to reviews: 13 (median 60)
Johnny D's AutoAuto Repair Shops median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Johnny D's Auto: 94/100 on this factor. Category median: 89.A
94
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Johnny D's Auto: 90/100 on this factor. Category median: 86.A
90
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Johnny D's Auto: 95/100 on this factor. Category median: 99.A
95
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Johnny D's Auto: 100/100 on this factor. Category median: 100.A
100
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Johnny D's Auto: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Johnny D's Auto: 13/100 on this factor. Category median: 60.F
13

Bar = this company · dark tick = category median.

Star ratings

477 Google reviews we collected

  • 5 stars46397%
  • 4 stars31%
  • 3 stars31%
  • 2 stars10%
  • 1 star71%

Praise vs complaints

Phrases our text analysis found in 401 written reviews

  • Praise76798%
  • Complaints152%

PriceGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Price verdicts customers left with their Google review

  • Great price4161%
  • Reasonable2537%
  • Overpriced00%
  • Not sure11%

Topic share

How often each topic comes up in the written reviews

  • Staff & attitude16621%
  • Honesty & trust14619%
  • Quality & results13417%
  • Price & value11415%
  • Would recommend9813%
  • Speed & response9312%
  • Communication314%

What customers talk about

We read 401 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “What strike me is all family members are very very honest, very very friendly people.”
  • “As always, the most trusted & honorable repair shop in town.”
  • “…orld they saved me and my parents life going through AC problems they fixed it no issues they are awesome people.…”
    “…onths later it fails and Im having to replace it myself to me that’s poor service and work.…”
  • “He knows his trade better than anyone, his prices are damned fair, and he genuinely seeks your understanding when he explains an issue.”
    “I was not overcharged, but undercharged because the parts I supplied were not usable.”
  • “I would take my car back to them again and I would recommend them to others.”
    “I frequently do my own repairs and wanted to avoid this job as it failed mid summer last year and after paying $1100 to Johnny Ds auto my ac was still…”
  • “They trouble shot my vehicle and determined within hours what the problem was.”
  • “Took the time to explain the problem and service remedy done.”

People customers mention

  • Vegas 11 reviews
  • Erin 6 reviews
  • Jeep 5 reviews
  • Shop 4 reviews
  • Honest 4 reviews

praise complaint · found by our text analysis, Google review wording unchanged.

Reviews for your job

Customers hired Johnny D's Auto for 8 kinds of job. Pick one to see what they paid and said.

Recent reviews

Gene10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

As always, the most trusted & honorable repair shop in town. Highly recommended family business. If you're in need give them a call.

betty8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

My Crossfire wouldn't start and because it's a hybrid, a collaboration between Chrysler and Mercedes, it's not easy finding a reliable mechanic. I asked around and was directed to Johnny D's. They trouble shot my vehicle and determined within hours what the problem was. Unfortunately they were unable to complete the…

Reasonable price
TaylorLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Small family shop. I’ve been going there for about two years now and they have always treated me really well.

Great priceSteering & suspension repairAuto engine diagnosticBattery
RyanLocal Guide · 26 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

I recently had work on my restored 1965 Ford. Johnny D's did a great job. They figured out the issue quickly and addressed it immediately and also fixed an AC issue I was having. I would highly recommend them. Nice people and great work.

Andrew13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Johnny D is the real deal. He knows his trade better than anyone, his prices are damned fair, and he genuinely seeks your understanding when he explains an issue. Go see him!!

Great priceElectrical repair
eric2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Jonny D's Auto is an family auto repairing shop. I have taken my car to this place for routine oil change and maintenance in last few years. What strike me is all family members are very very honest, very very friendly people. They never charge you more than truly needed for your car. A couple of times, other shops…

Great price

Photos

Customer reviews

4.9 ★★★★★ 477 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Jobs customers hired them for — from Google's service tags and the review text
Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
Gene Szemacs10 reviewsTotal number of Google reviews Gene has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

As always, the most trusted & honorable repair shop in town. Highly recommended family business. If you're in need give them a call.

Response from the owner · 3 weeks ago

We appreciate your trust and kind recommendation, Gene. Being recognized as a reliable family business is the best compliment we can receive.

betty montgomery8 reviewsTotal number of Google reviews betty has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

My Crossfire wouldn't start and because it's a hybrid, a collaboration between Chrysler and Mercedes, it's not easy finding a reliable mechanic. I asked around and was directed to Johnny D's. They trouble shot my vehicle and determined within hours what the problem was. Unfortunately they were unable to complete the service as the job required a specialist. But they kept me apprised of the situation the entire time my car was at their facility. They were both professional and friendly. I would take my car back to them again and I would recommend them to others.

  • Price assessment: Reasonable price
Response from the owner · a month ago

We are pleased that our team was able to quickly troubleshoot your Crossfire, Betty. Your recommendation and recognition of our communication mean a great deal to us.

Taylor MarchettaLocal Guide · 16 reviewsTotal number of Google reviews Taylor has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Small family shop. I’ve been going there for about two years now and they have always treated me really well.

  • Price assessment: Great price
  • Services: Steering & suspension repair, Auto engine diagnostic, Battery, Oil change
Ryan GiffordLocal Guide · 26 reviewsTotal number of Google reviews Ryan has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I recently had work on my restored 1965 Ford. Johnny D's did a great job. They figured out the issue quickly and addressed it immediately and also fixed an AC issue I was having. I would highly recommend them. Nice people and great work.

Response from the owner · a month ago

We appreciate your feedback and are delighted that our team could bring some cool air back into your classic ride. Your recommendation means a lot to us!

Andrew Lanfear13 reviewsTotal number of Google reviews Andrew has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Johnny D is the real deal. He knows his trade better than anyone, his prices are damned fair, and he genuinely seeks your understanding when he explains an issue. Go see him!!

  • Price assessment: Great price
  • Services: Electrical repair
Response from the owner · a month ago

We appreciate your endorsement and are delighted to hear that our expertise and pricing hit the mark. Understanding is key; after all, we’re not just mechanics, we’re your automotive interpreters.

eric zhou2 reviewsTotal number of Google reviews eric has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Jonny D's Auto is an family auto repairing shop. I have taken my car to this place for routine oil change and maintenance in last few years. What strike me is all family members are very very honest, very very friendly people. They never charge you more than truly needed for your car. A couple of times, other shops when I was in other cities were saying my car need some services. But when I took my car to Johnny D's, they carefully checked it and told me the service recommended by other shops are not needed. Johnny D's is the most honest shop I ever experienced, I strongly recommend it to any car owners!!

  • Price assessment: Great price
Response from the owner · 2 months ago

We appreciate your high praise and are delighted to be your auto repair family. Just remember, honesty is the best policy, and our tools have seen enough drama to qualify for a reality show.

Michael French6 reviewsTotal number of Google reviews Michael has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

No hassle whatsoever, everyone was completely Straightforward and upfront. It’s hard to find a good mechanic and they were fast professional, and I would recommend them to anyone.

  • Price assessment: Great price
  • Services: Auto engine diagnostic, Oil change, Service not listed
Mark Lawrence2 reviewsTotal number of Google reviews Mark has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Fantastic Service!! Thank you guys

Response from the owner · 2 months ago

We appreciate your fantastic feedback and are glad our service hit the mark. Your support fuels our engine!

Robin Sanborn9 reviewsTotal number of Google reviews Robin has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I am and have always been satisfied with everything you do for my Jeep, I trust your company completely.

  • Price assessment: Reasonable price
  • Services: Air & cabin filter replacement, Oil change
Robert Donahue1 reviewTotal number of Google reviews Robert has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Went to Johnny D to have a difficult and costly repair on my Equinox. Staff did a through inspection and concluded that the price was over 1000 more than the original estimate. The blue book was only 9000 the repairs at least 3000. I ask the mechanic was it worth it. He was direct and honest saying if it was him he wouldn’t do it. Nice to have an honest opinion. I went to a dealership and use the old car as the down payment.

  • Price assessment: Great price
  • Services: Electrical repair
Response from the owner · 2 months ago

We appreciate your acknowledgment of our team's honesty; after all, we prefer customers to drive away in cars, not regrets. Wishing you safe travels in your new ride!

Johnny D's Auto on Google Maps →

Business details