Auto repair shop · Henderson, NV · reviewed since 2014
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%94+51.3Reliability 24%90+21.8Value 14%100+14.1Replies to reviews 7%13+0.9Craft & service penalty95−0.5Experts Score= 88Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.88SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#158 of 348 auto repair shopsiPosition by Experts Score among all companies we track in this category. · better than 55%
4.9★★★★★477 Google reviews · 23 photos
97%five-star reviews
4.96★last 12 monthsiAverage stars on reviews from the last 12 months only.
1.3%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Customers frequently praise the shop's honesty, fair pricing, and ability to diagnose complex issues, often noting that staff explain repairs clearly and avoid unnecessary work. Services include AC repairs, engine work, and routine maintenance, with many reviewers highlighting the family-owned atmosphere and friendly service. However, some low-star reviews criticize poor communication, specifically citing delayed estimates, missed appointments, and a lack of updates while vehicles are in the shop for weeks.
Google rating: 4.9 out of 5 from 477 reviews (97% five-star).
Reviews on this page: 477 Google reviews (401 with written comments, 9 with photos).
Owner responses: the business replied to 18% of reviews.
Most recent review: October 10, 2026.
Service: Auto Repair Shop serving Henderson, Nevada.
Data from Google, last updated November 2, 2026.
Score profile vs other auto repair shops
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
Johnny D's AutoAuto Repair Shops median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Johnny D's Auto: 94/100 on this factor. Category median: 89.A
94
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Johnny D's Auto: 90/100 on this factor. Category median: 86.A
90
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Johnny D's Auto: 95/100 on this factor. Category median: 99.A
95
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Johnny D's Auto: 100/100 on this factor. Category median: 100.A
100
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Johnny D's Auto: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Johnny D's Auto: 13/100 on this factor. Category median: 60.F
13
Bar = this company · dark tick = category median.
Star ratings
477 Google reviews we collected
4.9of 5
5 stars46397%
4 stars31%
3 stars31%
2 stars10%
1 star71%
Praise vs complaints
Phrases our text analysis found in 401 written reviews
98%praise
Praise76798%
Complaints152%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
100%fair
Great price4161%
Reasonable2537%
Overpriced00%
Not sure11%
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude16621%
Honesty & trust14619%
Quality & results13417%
Price & value11415%
Would recommend9813%
Speed & response9312%
Communication314%
What customers talk about
We read 401 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“What strike me is all family members are very very honest, very very friendly people.”
“As always, the most trusted & honorable repair shop in town.”
“…orld they saved me and my parents life going through AC problems they fixed it no issues they are awesome people.…”
“…onths later it fails and Im having to replace it myself to me that’s poor service and work.…”
“He knows his trade better than anyone, his prices are damned fair, and he genuinely seeks your understanding when he explains an issue.”
“I was not overcharged, but undercharged because the parts I supplied were not usable.”
“I would take my car back to them again and I would recommend them to others.”
“I frequently do my own repairs and wanted to avoid this job as it failed mid summer last year and after paying $1100 to Johnny Ds auto my ac was still…”
“They trouble shot my vehicle and determined within hours what the problem was.”
“Took the time to explain the problem and service remedy done.”
People customers mention
Vegas11 reviews
Erin6 reviews
Jeep5 reviews
Shop4 reviews
Honest4 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Johnny D's Auto for 8 kinds of job. Pick one to see what they paid and said.
GGene10 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★
As always, the most trusted & honorable repair shop in town. Highly recommended family business. If you're in need give them a call.
Bbetty8 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
My Crossfire wouldn't start and because it's a hybrid, a collaboration between Chrysler and Mercedes, it's not easy finding a reliable mechanic. I asked around and was directed to Johnny D's. They trouble shot my vehicle and determined within hours what the problem was. Unfortunately they were unable to complete the…
Reasonable price
TTaylorLocal Guide · 16 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★
Small family shop. I’ve been going there for about two years now and they have always treated me really well.
Great priceSteering & suspension repairAuto engine diagnosticBattery
RRyanLocal Guide · 26 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
I recently had work on my restored 1965 Ford. Johnny D's did a great job. They figured out the issue quickly and addressed it immediately and also fixed an AC issue I was having. I would highly recommend them. Nice people and great work.
AAndrew13 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
Johnny D is the real deal. He knows his trade better than anyone, his prices are damned fair, and he genuinely seeks your understanding when he explains an issue. Go see him!!
Great priceElectrical repair
Eeric2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★
Jonny D's Auto is an family auto repairing shop. I have taken my car to this place for routine oil change and maintenance in last few years. What strike me is all family members are very very honest, very very friendly people. They never charge you more than truly needed for your car. A couple of times, other shops…
My Crossfire wouldn't start and because it's a hybrid, a collaboration between Chrysler and Mercedes, it's not easy finding a reliable mechanic. I asked around and was directed to Johnny D's. They trouble shot my vehicle and determined within hours what the problem was. Unfortunately they were unable to complete the service as the job required a specialist. But they kept me apprised of the situation the entire time my car was at their facility. They were both professional and friendly. I would take my car back to them again and I would recommend them to others.
Price assessment: Reasonable price
Response from the owner · a month ago
We are pleased that our team was able to quickly troubleshoot your Crossfire, Betty. Your recommendation and recognition of our communication mean a great deal to us.
T
Taylor MarchettaLocal Guide · 16 reviewsiTotal number of Google reviews Taylor has written across all businesses on Google Maps, not just this one.
I recently had work on my restored 1965 Ford. Johnny D's did a great job. They figured out the issue quickly and addressed it immediately and also fixed an AC issue I was having. I would highly recommend them. Nice people and great work.
Response from the owner · a month ago
We appreciate your feedback and are delighted that our team could bring some cool air back into your classic ride. Your recommendation means a lot to us!
A
Andrew Lanfear13 reviewsiTotal number of Google reviews Andrew has written across all businesses on Google Maps, not just this one.
Johnny D is the real deal. He knows his trade better than anyone, his prices are damned fair, and he genuinely seeks your understanding when he explains an issue. Go see him!!
Price assessment: Great price
Services: Electrical repair
Response from the owner · a month ago
We appreciate your endorsement and are delighted to hear that our expertise and pricing hit the mark. Understanding is key; after all, we’re not just mechanics, we’re your automotive interpreters.
E
eric zhou2 reviewsiTotal number of Google reviews eric has written across all businesses on Google Maps, not just this one.
Jonny D's Auto is an family auto repairing shop. I have taken my car to this place for routine oil change and maintenance in last few years. What strike me is all family members are very very honest, very very friendly people. They never charge you more than truly needed for your car. A couple of times, other shops when I was in other cities were saying my car need some services. But when I took my car to Johnny D's, they carefully checked it and told me the service recommended by other shops are not needed. Johnny D's is the most honest shop I ever experienced, I strongly recommend it to any car owners!!
Price assessment: Great price
Response from the owner · 2 months ago
We appreciate your high praise and are delighted to be your auto repair family. Just remember, honesty is the best policy, and our tools have seen enough drama to qualify for a reality show.
M
Michael French6 reviewsiTotal number of Google reviews Michael has written across all businesses on Google Maps, not just this one.
No hassle whatsoever, everyone was completely Straightforward and upfront. It’s hard to find a good mechanic and they were fast professional, and I would recommend them to anyone.
Price assessment: Great price
Services: Auto engine diagnostic, Oil change, Service not listed
M
Mark Lawrence2 reviewsiTotal number of Google reviews Mark has written across all businesses on Google Maps, not just this one.
Went to Johnny D to have a difficult and costly repair on my Equinox. Staff did a through inspection and concluded that the price was over 1000 more than the original estimate. The blue book was only 9000 the repairs at least 3000. I ask the mechanic was it worth it. He was direct and honest saying if it was him he wouldn’t do it. Nice to have an honest opinion. I went to a dealership and use the old car as the down payment.
Price assessment: Great price
Services: Electrical repair
Response from the owner · 2 months ago
We appreciate your acknowledgment of our team's honesty; after all, we prefer customers to drive away in cars, not regrets. Wishing you safe travels in your new ride!