Auto repair shop · Henderson, NV · reviewed since 2015
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%93+54.6Reliability 26%91+23.7Value 15%100+15.2Experts Score= 94Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.94SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#68 of 348 auto repair shopsiPosition by Experts Score among all companies we track in this category. · better than 81%
4.9★★★★★84 Google reviews · 24 photos
98%five-star reviews
5.00★last 12 monthsiAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Customers frequently cite the shop's honesty, fair pricing, and clear communication as key benefits, noting that staff explain repairs thoroughly and avoid unnecessary charges. Many reviewers highlight quick turnaround times, often receiving same-day service for issues like A/C repairs, diagnostics, and transmission work. While the majority express satisfaction with the knowledgeable and friendly staff, two low-star reviews criticize the business for alleged overcharging and disrespectful treatment toward female customers.
Google rating: 4.9 out of 5 from 84 reviews (98% five-star).
Reviews on this page: 84 Google reviews (76 with written comments, 5 with photos).
Owner responses: the business replied to 79% of reviews.
Most recent review: October 22, 2026.
Service: Auto Repair Shop serving Henderson, Nevada.
Data from Google, last updated November 2, 2026.
Score profile vs other auto repair shops
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
This companyAuto Repair Shops median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.My Maintenance Man Automotive: 93/100 on this factor. Category median: 89.A
93
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.My Maintenance Man Automotive: 91/100 on this factor. Category median: 86.A
91
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 99.–
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ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.My Maintenance Man Automotive: 100/100 on this factor. Category median: 100.A
100
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.My Maintenance Man Automotive: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 60.–
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Bar = this company · dark tick = category median.
Star ratings
84 Google reviews we collected
4.9of 5
5 stars8298%
4 stars00%
3 stars00%
2 stars00%
1 star22%
Praise vs complaints
Phrases our text analysis found in 76 written reviews
98%praise
Praise16398%
Complaints32%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
100%fair
Great price1571%
Reasonable629%
Overpriced00%
Not sure00%
Topic share
How often each topic comes up in the written reviews
7topics
Honesty & trust3219%
Price & value2917%
Speed & response2716%
Quality & results2414%
Would recommend2213%
Staff & attitude2012%
Communication127%
What customers talk about
We read 76 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“…r and I’ve never felt better putting vehicles in their hands they are honest and know exactly what to do with any make or model…”
“Excellent service, knowledgeable friendly staff, and a fair price to boot you can't go wrong with this place.”
“Got us in same day to start work on it and our truck was ready by 1pm the following day.”
“If your in the market for a local mechanic or just want to get great work without breaking the bank, give this shop a try.”
“I’d recommend them to anyone who needs an honest, reliable, professional repair shop!”
“James was a good, knowledgeable mechanic who's suggestions made perfect sense to me.”
“They were able to take care of all my needs quickly and explained every question that I had.”
People customers mention
James10 reviews
Vegas5 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired My Maintenance Man Automotive for 8 kinds of job. Pick one to see what they paid and said.
DDashiell4 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★
I couldn’t have been more impressed with these guys! Great work and super friendly!
Great priceSteering & suspension replacement
RRustieLocal Guide · 9 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
Absolutely phenomenal shop! Our radiator cracked with 1800+ plus to go on our trip, this shop had great reviews, and they actually surpassed our expectations. Got us in same day to start work on it and our truck was ready by 1pm the following day. Very thankful and blessed for these guys! Definitely highly recommend!
Great price
DDj4 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
Been taking my vehicles here since James and jj took over and I’ve never felt better putting vehicles in their hands they are honest and know exactly what to do with any make or model
LLora9 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
Great service! Honest, good people! Have been coming here for awhile now and always have been treated fairly.
Reasonable priceOil change
TTheo7 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
It's hard to find honest mechanics anywhere, especially in Vegas.
I came in with lots of questions and received straight answers to my concerns.
James was a good, knowledgeable mechanic who's suggestions made perfect sense to me. I'll be back here again. Thank you gentlemen.
JJohn1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
If your in the market for a local mechanic or just want to get great work without breaking the bank, give this shop a try. Excellent service, knowledgeable friendly staff, and a fair price to boot you can't go wrong with this place.
Great priceGeneral repairs & maintenanceEngine repair
I couldn’t have been more impressed with these guys! Great work and super friendly!
Price assessment: Great price
Services: Steering & suspension replacement
Response from the owner · 4 days ago
Hey Dash thank you for the great review. We're glad we could help with your suspension project and thank you again for choosing My Maintenance Man Automotive.
R
Rustie GreggLocal Guide · 9 reviewsiTotal number of Google reviews Rustie has written across all businesses on Google Maps, not just this one.
Absolutely phenomenal shop! Our radiator cracked with 1800+ plus to go on our trip, this shop had great reviews, and they actually surpassed our expectations. Got us in same day to start work on it and our truck was ready by 1pm the following day. Very thankful and blessed for these guys! Definitely highly recommend!
Price assessment: Great price
Response from the owner · a month ago
Hey Rustie it was a pleasure working with you and Mike hope your trip home is all good. Thank you for the great review and thank you again for choosing My Maintenance Man Automotive for your repairs.
D
Dj Young4 reviewsiTotal number of Google reviews Dj has written across all businesses on Google Maps, not just this one.
Been taking my vehicles here since James and jj took over and I’ve never felt better putting vehicles in their hands they are honest and know exactly what to do with any make or model
Price assessment: Reasonable price
Services: Auto engine diagnostic, Engine repair, Vehicle Inspection, Transmission replacement, Transmission repair, Auto maintenance, Oil change
Response from the owner · 2 months ago
Thank you DJ for the great review we do appreciate your loyalty and thank you again for choosing My Maintenance Man Automotive for your Automotive Maintenance and repairs.
L
Lora Sharp9 reviewsiTotal number of Google reviews Lora has written across all businesses on Google Maps, not just this one.
Great service! Honest, good people! Have been coming here for awhile now and always have been treated fairly.
Price assessment: Reasonable price
Services: Oil change
Response from the owner · 2 months ago
Thank you Lora for the great review it's always a pleasure working with you and your family and thank you again for choosing My Maintenance Man Automotive for your repairs and maintenance take care.
T
Theo θEΩ7 reviewsiTotal number of Google reviews Theo has written across all businesses on Google Maps, not just this one.
It's hard to find honest mechanics anywhere, especially in Vegas.
I came in with lots of questions and received straight answers to my concerns.
James was a good, knowledgeable mechanic who's suggestions made perfect sense to me. I'll be back here again. Thank you gentlemen.
Response from the owner · 2 months ago
Hey Theo thank you for choosing My Maintenance Man Automotive for your repairs and Maintenance and thank you again for the great review.
J
John Doe1 reviewiTotal number of Google reviews John has written across all businesses on Google Maps, not just this one.
If your in the market for a local mechanic or just want to get great work without breaking the bank, give this shop a try. Excellent service, knowledgeable friendly staff, and a fair price to boot you can't go wrong with this place.
Price assessment: Great price
Services: General repairs & maintenance, Engine repair
Response from the owner · 2 months ago
Thank you John for that great review it's was a pleasure meeting you and thank you again for choosing My Maintenance Man Automotive for your repairs and maintenance
N
N Scott1 reviewiTotal number of Google reviews N has written across all businesses on Google Maps, not just this one.
JJ & James were great, honest, and experienced. They fixed my A/C and the price was good. I have found my local mechanic. Thanks My Maintenance Man Automotive.
Price assessment: Great price
Services: Air conditioning
Response from the owner · 2 months ago
Hey Neisha thank you for the great review and thank you again for choosing My Maintenance Man Automotive.
S
Stephanie Zay6 reviewsiTotal number of Google reviews Stephanie has written across all businesses on Google Maps, not just this one.
What an awesome place and staff! Knowledgeable, reasonably priced. And very honest, I’m so glad I found this place!
Price assessment: Reasonable price
Response from the owner · 2 months ago
Thank you Stephanie for the great review it's been a pleasure working with you and thank you again for choosing My Maintenance Man Automotive for your vehicle repairs and maintenance.
B
Brad Wood3 reviewsiTotal number of Google reviews Brad has written across all businesses on Google Maps, not just this one.
Awesome guys! Totally trustworthy. Have been coming here for years.
Price assessment: Great price
Services: General repairs & maintenance, Oil change
Response from the owner · 3 months ago
Thank you Brad for the great review it's been a pleasure working with you over the years and thank you for choosing My Maintenance Man Automotive for your repairs.
R
Russell Ward2 reviewsiTotal number of Google reviews Russell has written across all businesses on Google Maps, not just this one.
Great work. And super honest. They kept me up to date on my repairs and cost. And coops have told me it was wires that it was. But they didn’t. Highly recommend.
Price assessment: Great price
Services: Engine repair
Response from the owner · 3 months ago
Hey Russell thanks for the great review and thank you again for choosing My Maintenance Man Automotive for your repairs.
