Auto repair shop · Henderson, NV · reviewed since 2018
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%99+58.1Reliability 26%95+24.8Value 15%100+15.2Experts Score= 98Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.98SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#26 of 348 auto repair shopsiPosition by Experts Score among all companies we track in this category. · better than 93%
5.0★★★★★68 Google reviews · 19 photos
100%five-star reviews
5.00★last 12 monthsiAverage stars on reviews from the last 12 months only.
0%1–2★, last 20 reviewsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Rocha Automotive maintains a perfect 5-star rating from 68 Google reviews, with the owner responding to over half of them. Customers consistently highlight the shop's honesty, reasonable pricing, and clear communication, often noting that repairs cost significantly less than local dealerships. Reviewers praise the team's punctuality, friendly service, and ability to diagnose issues accurately without recommending unnecessary work. One minor criticism mentions the shop's location is tucked away and can be difficult to find.
Google rating: 5.0 out of 5 from 68 reviews (100% five-star).
Reviews on this page: 68 Google reviews (56 with written comments).
Owner responses: the business replied to 56% of reviews.
Most recent review: October 5, 2026.
Service: Auto Repair Shop serving Henderson, Nevada.
Data from Google, last updated November 2, 2026.
Score profile vs other auto repair shops
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Rocha AutomotiveAuto Repair Shops median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Rocha Automotive: 99/100 on this factor. Category median: 89.A
99
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Rocha Automotive: 95/100 on this factor. Category median: 86.A
95
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 99.–
–
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Rocha Automotive: 100/100 on this factor. Category median: 100.A
100
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Rocha Automotive: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 60.–
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Bar = this company · dark tick = category median.
Star ratings
68 Google reviews we collected
5.0of 5
5 stars68100%
4 stars00%
3 stars00%
2 stars00%
1 star00%
Praise vs complaints
Phrases our text analysis found in 56 written reviews
99%praise
Praise13699%
Complaints21%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
100%fair
Great price457%
Reasonable343%
Overpriced00%
Not sure00%
Topic share
How often each topic comes up in the written reviews
7topics
Honesty & trust3525%
Price & value2518%
Would recommend2317%
Quality & results2115%
Staff & attitude1914%
Speed & response118%
Communication43%
What customers talk about
We read 56 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Throw in fair and honest, and he deserves nothing less than 5 stars.”
“Throughout the process, they stayed in communication with me about the work that needed to be done, and their pricing was fair and reasonable.”
“I would highly recommend him and will definitely be back if the need arises.”
“I can't recommend enough this garage, and I am so glad we met him!”
“Jaime is trained as an aircraft mechanic, and his precision and attention to detail and intelligence really shows and is probably a lot more than you…”
“…places I had contacted — the questions they asked showed experience, professionalism, and genuine concern about identifying the real issue instead of…”
“Got an oil change also and still was under 300 for it all and done the same day.”
“I WAS VERY IMPRESSED BY THEIR LEVEL OF COMMUNICATION AND THEIR COMMITMENT TO ALL THEIR CUSTOMERS.”
People customers mention
Jaime10 reviews
Vegas5 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Rocha Automotive for 3 kinds of job. Pick one to see what they paid and said.
KKODYLocal Guide · 19 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★
These guys know what they are doing and they do it at amazing speed.
And the cost is beyond competitive!
--
Back story I have a used Ford truck with high miles, Ford wanted to do a diagnostic and then charge 700 for a sensor replacement. All signs at least to me seemed like a sensor issue. I knew the part was…
JJamesLocal Guide · 46 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★
Excellent mechanic! Jaime is trained as an aircraft mechanic, and his precision and attention to detail and intelligence really shows and is probably a lot more than you need for your car. Throw in fair and honest, and he deserves nothing less than 5 stars.
If he were a cruise ship, I'd give him six stars!
Reasonable priceGeneral repairs & maintenanceOil changeService not listed
CCarol3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★
Jamie Rocha was honest, reasonable and fair. He worked on my Ford Expedition and did the repairs for less than half of what the local Ford dealer wanted. I would highly recommend him and will definitely be back if the need arises.😊
Great priceGeneral repairs & maintenanceEngine repairOil change
SSal66 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 8 months ago★★★★★
FINALLY FOUND MY NEW AUTO MECHANIC SHOP FOR MY CAR.
IF YOU ARE LOOKING FOR GREAT SERVICE AND GREAT PRICES EITHER CALL OR DROP BY AND SEE MR. JAIME…. THE MAN, THE MYTH , THE LEGEND 😇
HE IS AN OUTSTANDING GENTLEMAN THAT RUNS A FAMILY OWNED REPAIR SHOP THAT DOES GREAT WORK AT CONSIDERABLY LOWER PRICE THAN ANY OTHER…
JJuneLocal Guide · 39 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★
We have a car with under 30 thousand miles. We were bringing it to the dealership until the last time when we were told we needed $2600 of work. After much online research, we made an appointment with Rocha. We had them check all our concerns. They are friendly, knowledgable and above all, honest. After checking…
Great price
LLenaLocal Guide · 24 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 9 months ago★★★★★
Rocha is always there to help! Their team is hard working and honest! I would recommend to anyone and everyone.
Great priceGeneral repairs & maintenanceEngine repairOil change
These guys know what they are doing and they do it at amazing speed.
And the cost is beyond competitive!
--
Back story I have a used Ford truck with high miles, Ford wanted to do a diagnostic and then charge 700 for a sensor replacement. All signs at least to me seemed like a sensor issue. I knew the part was cheap and it wasn't hard to get to (I just don't have tools). So I asked around heard about this place and they quoted me 2 something for the repair. Got an oil change also and still was under 300 for it all and done the same day.
Wish all mechanics were like these guys, sometimes the customer just wants a part replaced.
J
James ConnorsLocal Guide · 46 reviewsiTotal number of Google reviews James has written across all businesses on Google Maps, not just this one.
Excellent mechanic! Jaime is trained as an aircraft mechanic, and his precision and attention to detail and intelligence really shows and is probably a lot more than you need for your car. Throw in fair and honest, and he deserves nothing less than 5 stars.
If he were a cruise ship, I'd give him six stars!
Price assessment: Reasonable price
Services: General repairs & maintenance, Oil change, Service not listed
A
Adrienne6 reviewsiTotal number of Google reviews Adrienne has written across all businesses on Google Maps, not just this one.
Previously, I had been taking my Chrysler Pacifica to Chapman Chrysler for about two years. I trusted that the dealership was honest and dependable with repairs, but toward the end, things started to feel suspicious — especially when work did not seem to be completed properly. At times, they would make it seem like they were doing me a favor by lowering costs or providing work for free, yet I found myself constantly having to come back. Since my car had always been in great condition, the repeated issues and repairs started to feel odd.
After asking around for referrals, several people recommended Rocha Mechanic, so I decided to call for a second opinion. Right away, I noticed what made them stand out from other places I had contacted — the questions they asked showed experience, professionalism, and genuine concern about identifying the real issue instead of just selling repairs.
When I visited the shop, I was impressed by how clean and organized everything was, which is not always common in repair shops. Throughout the process, they stayed in communication with me about the work that needed to be done, and their pricing was fair and reasonable.
After the repair, the driving performance of my car noticeably improved, and I truly feel like I found a mechanic I can trust. In a time where honesty can be hard to find and many places seem more focused on money than people, finding Rocha was truly a blessing. I’m very appreciative of their work and will continue bringing my car there. I’ll definitely be recommending them to others.
Price assessment: Reasonable price
Services: Engine repair
C
Carol Rodgers3 reviewsiTotal number of Google reviews Carol has written across all businesses on Google Maps, not just this one.
Jamie Rocha was honest, reasonable and fair. He worked on my Ford Expedition and did the repairs for less than half of what the local Ford dealer wanted. I would highly recommend him and will definitely be back if the need arises.😊
Price assessment: Great price
Services: General repairs & maintenance, Engine repair, Oil change
S
Sal Latchman66 reviewsiTotal number of Google reviews Sal has written across all businesses on Google Maps, not just this one.
FINALLY FOUND MY NEW AUTO MECHANIC SHOP FOR MY CAR.
IF YOU ARE LOOKING FOR GREAT SERVICE AND GREAT PRICES EITHER CALL OR DROP BY AND SEE MR. JAIME…. THE MAN, THE MYTH , THE LEGEND 😇
HE IS AN OUTSTANDING GENTLEMAN THAT RUNS A FAMILY OWNED REPAIR SHOP THAT DOES GREAT WORK AT CONSIDERABLY LOWER PRICE THAN ANY OTHER SHOP IN HENDERSON / LAS VEGAS AREA.
I WAS VERY IMPRESSED BY THEIR LEVEL OF COMMUNICATION AND THEIR COMMITMENT TO ALL THEIR CUSTOMERS.
IT WAS IN AND OUT FOR ME TODAY BUT IM COMING BACK SOON TO GET MY WATER PUMP AND BELT REPLACED.
IF YOU NEED ANY KIND OF WORK DONE TO YOUR CAR GIVE MR. JAIME A CALL AND YOU TOO WILL SAY YOU FOUND YOURSELF A NEW AUTO MECHANIC SHOP 😁
THANK YOU MR. JAIME AND THE CREW FOR ALL THE GREAT WORK YOU GUYS DO TO TAKE CAR OF MY CAR❤️❤️❤️
J
June SliwerskiLocal Guide · 39 reviewsiTotal number of Google reviews June has written across all businesses on Google Maps, not just this one.
We have a car with under 30 thousand miles. We were bringing it to the dealership until the last time when we were told we needed $2600 of work. After much online research, we made an appointment with Rocha. We had them check all our concerns. They are friendly, knowledgable and above all, honest. After checking everything, they let us know we were not needing anything but an oil change!! Highly recommend this repair shop. Would give 10 stars if possible!
Price assessment: Great price
L
LenaLocal Guide · 24 reviewsiTotal number of Google reviews Lena has written across all businesses on Google Maps, not just this one.
Been searching for trustworthy, understanding your situation and dam friendly garage. I have found it and not going anywhere else. Had severaliteme worked on over the last 2 months, saying I neglected my vehicle. Transmission, was quoted at elite at 10k and to talk to his friend at ford dealership to buy a new car. it was almost half the price, better deal with 5 year and unlimited mile warranty, then my power steering pump went out. He was more than fair and the stabilizer bar on my front axle. The car is safe and I can take my precious cargo, kiddos, wife and pets on safe trips. ThanksJamie.
R
RachelLocal Guide · 11 reviewsiTotal number of Google reviews Rachel has written across all businesses on Google Maps, not just this one.
Five stars for a reason. This shop is genuinely one of the last trustworthy mechanics you’ll find. They recently fixed my water pump, and it has now been two weeks since I got my car back. It’s running better than it has all year. The difference is unreal.
The team here is friendly, communicates clearly, and keeps a clean, professional shop. Even though the location is tucked away and can be a little hard to find, that almost makes them a best-kept secret. They also finished my car earlier than promised, which I really appreciated.
This is actually my second time using them for a moderate repair. A few years ago they replaced my fuel pump, and I still remembered how solid their work was. That’s why I came back, and once again, they didn’t disappoint.
Highly recommend.
Services: Engine repair
E
Elizabeth GentryLocal Guide · 74 reviewsiTotal number of Google reviews Elizabeth has written across all businesses on Google Maps, not just this one.
