Analyzing 7,261,8717.3M ReviewsFor 20,58520.6K Experts

Experts Reviews · Company report
Johnny D's Auto logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%94+51.3Reliability 24%90+21.8Value 14%100+14.1Replies to reviews 7%13+0.9Craft & service penalty95−0.5Experts Score= 88Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.88SCORE

Johnny D's Auto

Henderson, NV · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #158Position by Experts Score among all companies we track in this category. of 348 auto repair shops · 4.9★ from 477 Google reviews

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Report card

Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Johnny D's Auto is better than 94% of auto repair shops.A
94
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Johnny D's Auto is better than 90% of auto repair shops.A
90
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Johnny D's Auto is better than 95% of auto repair shops.A
95
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Johnny D's Auto is better than 100% of auto repair shops.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Johnny D's Auto is better than 100% of auto repair shops.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Johnny D's Auto is better than 13% of auto repair shops.F
13

Reviews for your job

Customers hired Johnny D's Auto for 8 kinds of job.

Johnny D's Auto for oil change

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.54
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.96
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 83/100.How Job match is calculatedBuilt only from reviews Google tagged “Oil change”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#68 / 245
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 54 Google reviews tagged “Oil change” · showing 20

TaylorLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Small family shop. I’ve been going there for about two years now and they have always treated me really well.

Great priceSteering & suspension repairAuto engine diagnosticBattery
Michael6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

No hassle whatsoever, everyone was completely Straightforward and upfront. It’s hard to find a good mechanic and they were fast professional, and I would recommend them to anyone.

Great priceAuto engine diagnosticOil changeService not listed
Robin9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

I am and have always been satisfied with everything you do for my Jeep, I trust your company completely.

Reasonable priceAir & cabin filter replacementOil change
Phillip7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Family owned shop. The family has been in town their entire life and the shop has been open for decades. Good, honest work, fair prices.

Reasonable priceBrake service & repairOil change
Elise8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Absolutely recommend going here for auto repair estimates. I had some items Mazda said I needed replaced. They were so honest and kind from start to finish. Found out I didn’t need to do anything besides get my windshield wipers replaced! If you’re tired of getting ripped off from the dealer or if you’re just…

Reasonable priceGeneral repairs & maintenanceOil change
CindyLocal Guide · 33 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Amazing service! They manage to look at my car on the same day and did wonderful with it! The prices is fair and they were super sweet 😊

Oil change
Alex4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Family owned business —excellent service and a pleasure to do business here!

Reasonable priceAir & cabin filter replacementGeneral repairs & maintenanceOil change
Melissa4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Great place away from home to find, thank you so much!!

Great priceAir conditioningOil change
Brittani4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

I came in because my hood was stuck shut and no one could get it popped to help me with an oil change. Johnny D’s was recommended to me and I’m so glad I brought my car here! Not only did they get my oil change done, they fixed my hood so it finally works right. The shop was busy, but they squeezed me in and treated…

Great priceGeneral repairs & maintenanceOil changeService not listed
Daniel1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

I’ve been going to Johnny”s since he was on Main St. Their shop has always done great work and they are honest and fair. Let’s be honest. Nobody likes car trouble. They have always made a repair situation as painless as possible. I trust them with my normal maintenance too. Highly recommend.

Engine repairA/C installation & repairOil change
JLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Helped me with my C5 Corvette and didn't sell me anything I didn't need. These are quality people that know their stuff. I'm so relieved to have Johnny D's close to home in Henderson. This is gonna be my shop now!

Great priceGeneral repairs & maintenanceOil changeService not listed
Linda8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Great customer service, great service, and excellent prices. Love this place.!

Great priceOil change
MARCUS13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

Making emergency cross country trip to help sister after surgery. Johnny D worked me into his busy day for an oil change and check everything for the long trip. The Johnny D family is the best. Great service on a moment’s notice. Thanks

Great priceGeneral repairs & maintenance+ Punctuality+ Quality+ Professionalism
Kim3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

I LOVE and TRUST this family-owned and run business!

Reasonable priceBrake service & repairOil change
Lillian3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 7 months ago★★★★★

I went for a second opinion on my brakes after the dealership told me I desperately needed to get them replaced. Johnny D’s was very helpful as I was scheduling the appointment. When I got there all the staff were very friendly and insightful. They checked out my brakes and thoroughly informed me about their…

Great priceTiresGeneral repairs & maintenanceBattery
Pegasaurs9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Johnny D's Auto is a family owned business. This is my second time visiting this shop. Everyone is friendly. Snacks are provided. They are professional and the service is supverb. I had my passenger window fixed the first visit and an oil change that was serviced under two hours on the second visit. Highly recommend.

Reasonable priceElectricalOil change
PhilLocal Guide · 30 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 8 months ago★★★★★

Best auto shop in Nevada. I wouldn't go anywhere else.

Great priceBrake service & repairOil change
Eddie4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Very family friendly! Calling with any updates to your services with what is wrong and how much it will cost. So glad I found them right away after moving here!

Air & cabin filter replacementTiresGeneral repairs & maintenance
Michele3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 9 months ago★★★★★

The best auto mechanic in town, they are such a beautiful family , like being at home if you have to wait for your vehicle, love them ❤️ ♥️ 💕 💖 😀 again the best mechanic in town , been going to them for years , love love this place ❤️

Great priceTiresGeneral repairs & maintenanceOil change
Cassandra9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

I had such a great experience at Johnny D’s. Communication was perfect from start to finish, and everything was done way faster than I expected. Everyone was super helpful and transparent. The price of what needed to get done was super reasonable. Someone told me they would quote me double! Plus, you’re greeted by…

Great priceGeneral repairs & maintenanceOil change

Show more oil change reviews (34 more) →

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 61%Reasonable 37%Overpriced 0%Not sure 1%

Jobs customers hired them for

JobReviewsCategory typical
Oil change53—
General repairs & maintenance51—
Auto engine diagnostic26—
Engine repair22—
Electrical repair20—
Brake service & repair20—
Air conditioning20—
Brakes19—

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