Analyzing 7,238,1347.2M ReviewsFor 20,52420.5K Experts

Experts Reviews · Company report
Johnny Pipes Plumbing logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%99+58.1Reliability 26%98+25.6Value 15%100+15.2Experts Score= 99Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.99SCORE

Johnny Pipes Plumbing

Round Rock, TX · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #2Position by Experts Score among all companies we track in this category. of 24 sump pump repair services · 5.0★ from 146 Google reviews

📞 Call (512) 531-9851Request a call backWebsite ↗

Report card

Percentile vs other sump pump repair services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Johnny Pipes Plumbing is better than 99% of sump pump repair services.A
99
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Johnny Pipes Plumbing is better than 98% of sump pump repair services.A
98
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Johnny Pipes Plumbing is better than 100% of sump pump repair services.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Johnny Pipes Plumbing is better than 100% of sump pump repair services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Johnny Pipes Plumbing is better than 100% of sump pump repair services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Johnny Pipes Plumbing is better than —% of sump pump repair services.–
—

Reviews for your job

Customers hired Johnny Pipes Plumbing for 8 kinds of job.

Johnny Pipes Plumbing for plumbing pipe repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.6
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$278–$1.2k
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 79/100.How Job match is calculatedBuilt only from reviews Google tagged “Plumbing pipe repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#19 / 20

All 6 Google reviews tagged “Plumbing pipe repair”

Camille7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Johnny was very knowledgeable and helpful. Fixed a PVC leak attached to my sprinkler system. The fix was very quick and he was able to drop by within less than 24 hours of me calling to schedule an appt. Will 100% hire again when needed! Thanks so much.

Plumbing leak detectionOutdoor plumbing system repairPlumbing pipe repair+ Responsiveness+ Quality+ Professionalism
NamHee10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Very fast response and reasonable price. My issue was fixed on the same day I quoted. Really appreciate for your quick and great service!

Faucet repairPlumbing pipe repair+ Responsiveness+ Quality+ Value
Norma4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

He was referred by a friend. He came out on a Sunday to look at my problem. He did an awesome job and we will be using him again to fix other problems we have.

Plumbing pipe repair+ Responsiveness+ Punctuality+ Quality
Jessica6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Johnny Pipes got our kitchen sink back in action so quickly! Incredibly grateful they were able to make it out same day. Highly recommend!

Garbage disposal repairPlumbing pipe repair+ Responsiveness+ Punctuality+ Quality
Stevie6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Johnny was wonderful to work with and incredibly helpful! He got us on his schedule quickly, was very responsive and asked for pictures ahead of time to make sure he provided everything we needed. Our repair was done in about 20 mins! After some major plumbing troubles with another company, he was very friendly and…

Garbage disposal installationPlumbing leak repairPlumbing pipe repair+ Responsiveness+ Punctuality+ Quality
ThomasLocal Guide · 42 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

We have used Johnny Pipes Plumbing on several projects now and feel so fortunate to have found a quality Plumbing services company we can count on. This morning we had another project completed and felt compelled to share our consistently positive experiences with a review. Highly recommended!

Outdoor plumbing system repairPlumbing pipe repairService not listed+ Responsiveness+ Punctuality+ Quality

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 0%Reasonable 100%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Water heater installation10$1.2k–$2.8k
Plumbing pipe repair6$278–$1.2k
Plumbing leak detection5$228–$542
Faucet repair4$228–$645
Outdoor plumbing system repair4$261–$2.2k
Plumbing leak repair4$251–$654
Drain cleaning3$248–$493
Garbage disposal installation3$376–$760

Compare with

ROD Plumbing Inc logoROD Plumbing IncExperts Score 100Round Rock · 5.00★O & M Plumbing Services, Inc. logoO & M Plumbing Services, Inc.Experts Score 94Round Rock · 4.93★Aloha Plumbing LLC logoAloha Plumbing LLCExperts Score 90Round Rock · 4.89★