Analyzing 7,238,1347.2M ReviewsFor 20,52420.5K Experts

Experts Reviews · Company report
Johnny Pipes Plumbing logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%99+58.1Reliability 26%98+25.6Value 15%100+15.2Experts Score= 99Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.99SCORE

Johnny Pipes Plumbing

Round Rock, TX · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #2Position by Experts Score among all companies we track in this category. of 24 sump pump repair services · 5.0★ from 146 Google reviews

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Report card

Percentile vs other sump pump repair services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Johnny Pipes Plumbing is better than 99% of sump pump repair services.A
99
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Johnny Pipes Plumbing is better than 98% of sump pump repair services.A
98
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Johnny Pipes Plumbing is better than 100% of sump pump repair services.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Johnny Pipes Plumbing is better than 100% of sump pump repair services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Johnny Pipes Plumbing is better than 100% of sump pump repair services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Johnny Pipes Plumbing is better than —% of sump pump repair services.–
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Reviews for your job

Customers hired Johnny Pipes Plumbing for 8 kinds of job.

Johnny Pipes Plumbing for water heater installation

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.10
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$1.2k–$2.8k
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 83/100.How Job match is calculatedBuilt only from reviews Google tagged “Water heater installation”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#14 / 19

All 10 Google reviews tagged “Water heater installation”

PatriciaLocal Guide · 22 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Absolutely fantastic...! We had John from Johnny Pipes install our new tankless water heater.. we absolutely love love love it....Finally we found a plumber with the skills at an affordable price...

Customer photo from Patricia's reviewCustomer photo from Patricia's review
Water heater installation+ Responsiveness+ Punctuality+ Quality
Linda8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

My very old water heater crashed Sunday(Mothers Day) so I left a message with Johnny Pipes Plumbing. John called me that same day and arranged to come the next morning(Monday) to check it out and give me a quote for installing a new tank and bringing everything up to code. He quoted me a very reasonable price (lower…

Water heater installation+ Responsiveness+ Punctuality+ Quality
Kristen2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

John was so professional, kind and amazing at our installation - he really did an amazing job!

Water heater installation+ Responsiveness+ Punctuality+ Quality
Dora1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Down to earth great guy/plumber! Knowledgeable, efficient & reliable without given you the BS that the other outrageously priced companies gave me. He installed my water heater at half the cost!!! Today he came out and fixed the busted line to my dishwasher at no charge! This is your go to guy. Don't even waste your time calling anyone else.

Plumbing leak detectionWater heater installationPlumbing leak repair+ Responsiveness+ Punctuality+ Quality
AngelaLocal Guide · 12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

They came and replaced my old water heater. They did a great job and had no issue in responding to me. Would definitely recommend.

Water heater installation+ Responsiveness+ Punctuality+ Quality
Brian11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Great job replacing a WaterHeater….at a great price! Much less costly than the other two estimates I got. Very professional, efficient and high quality work! I’ll be telling my friends and family to call Johnny Pipes Plumbing for full service plumbing services!!!

Water heater installation+ Responsiveness+ Punctuality+ Quality
Charlynne3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Fast, courteous, great price, job done super fast, couldn’t be happier ! Well done!

Water heater installation
JamesLocal Guide · 35 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Perfect service. Super fast

Water heater installationWater tank installation+ Responsiveness+ Punctuality+ Quality
Jinat1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Great professional, excellent experience , knowledge and very responsive to questions.Overall excellent service and job well done!!

Water heater installation+ Responsiveness+ Punctuality+ Quality
Cynthia2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Outstanding service from the time spend troubleshooting the problem, communicating about costs and expectations to the efficiency and cleanliness of work. I have no hesitancy recommending Johnny Pipes!

Water heater installationShower repairToilet repair+ Responsiveness+ Punctuality+ Quality

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 0%Reasonable 100%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Water heater installation10$1.2k–$2.8k
Plumbing pipe repair6$278–$1.2k
Plumbing leak detection5$228–$542
Faucet repair4$228–$645
Outdoor plumbing system repair4$261–$2.2k
Plumbing leak repair4$251–$654
Drain cleaning3$248–$493
Garbage disposal installation3$376–$760

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