How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%89+48.5Reliability 24%84+20.4Value 14%100+14.1Replies to reviews 7%16+1.1Experts Score= 84Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.84SCOREJohnson Auto Body Inc
Raleigh, NC · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #49Position by Experts Score among all companies we track in this category. of 73 auto body shops · 4.9★ from 508 Google reviews
Report card
Percentile vs other auto body shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: replies to reviews.
Reviews for your job
Customers hired Johnson Auto Body Inc for 8 kinds of job.
Johnson Auto Body Inc for body & trim
Clear ✕All 176 Google reviews tagged “Body & Trim” · showing 40
They have a “convenience fee” of 3% for debit/credit which is horribly inconvenient. Oh the irony. Workmanship is superb though. And great staff!
Took a few weeks to get done, but you can't rush good work and the quality of the repair speaks for itself! The damage to the front driver side of my Buick is completely gone, you can't even tell there was any damage. They also seamlessly worked with the insurance provider of the at-fault party and the rental car…
I’ve been taking my vehicles to Johnson Autobody for over 20 years. Thankfully, not very often. I’m glad that the level of customer service and quality of work has remained consistent during this time Todd and his team have picked up right where Mike and Rosie had left it. Seamless transition, at least from a…
Communication and professionalism are next level. Highly recommend.
From start to finish they were fantastic! Hope I don’t need them again, but would definitely recommend them and would use them again.
I was so impressed with the repairs & customer service I received @ Johnson's that we're already preparing to drop off another vehicle for body work. The repair was flawless & they kept me updated every step of the way with the progress, any new findings, or any delays & they delt with the insurance company & kept…
10000% recommend this company for any of your car body repairs. Earlier this year, I had to take my car to a shop due to it being vandalized. I was referred over to Johnson Auto Body and I am so glad that I trusted them with my car. They communicated clearly and made sure to update me with any changes. They also…
Mr. Kevin is the real deal!
They did a great job on my repairs and I appreciate they are people of integrity and kept their word when it came to resolving a small issue after the vehicle was turned back over to me. Thanks John!
They very good and kept you up to date each day I highly recommend them
They were very thorough with their work. They even washed the exterior and cleaned the interior. Definitely gonna be a repeat customer if I need body work done.
I was rear ended and not satisfied with the outcome of geico, I was referred to Johnson auto body, and from the moment I arrived they were very professional explained what the process would be. And the outcome was superior
Highly recommend this business. Great customer service, good work and worked directly with my insurance company for a smooth claims and payment process.
A friend of mine recommended Johnson Auto Body after my car was rear-ended by an uninsured driver. I was already concerned about having to go through my own insurance company to have my damages handled, and I did *not* want to use one of the chain body shops in the area (I've been burned in the past and I'd rather…
Great job again!
My daughter was in an accident and Johnson Auto Body repaired her car. The finished product looks great and you cannot tell she had been in an accident!
I just got my Fisker Ocean back from Johnson Auto Body! Todd and John did an amazing job while being very efficient. Thanks Again Todd!!
Ken at this shop worked on my SUV for three weeks to repair damages from being rear-ended and did an exceptional job! I cant even tell that my SUV was ever damaged. He communicated with me throughout the entire process and always called me back as processed with an update. They also returned my car completed cleaned…
We've had work done on our vehicles and they came back looking brand new. They also detail the vehicle before you pick it up so you're getting full service treatment. I guarantee you will not be disappointed.
Unfortunately I have had to use this company a few times last few years due to ppl can't drive lol...However they are great ppl to work the quality of work is great and does a great job.
Hands down the best body shop around. They have repaired two of my vehicles, one of which was hit by a drunk driver. Johnson auto body went the extra mile making sure every part was perfect. All the body lines are perfect, the paint is beyond perfect and both trucks literally looked brand new when I picked them up. Can’t thank them enough!
Amazing crew who does awesome work and takes great care of the customer. Best shop I've ever been to, hands down!
Great job with body work and fixed “auto wrap” on car!
Vehicle needed a new front bumper and also had some undercarriage damage. John took good care of my car, the paint and body work came out amazing and looks like factory. They also ensured that the mechanical damage was repaired . Car drives amazing and looks like it did when I first bought it. Thank you so much Johnson Auto Body!
Thank you so much for the work you did on my SUV. I really appreciate you all.
Best place ever always an amazing job
They did an amazing job. If I ever need body work again, this is where I will always take my car.
Great service!
They kept me informed every step of the way, and did a beautiful job.
Great customer service! Quality work.
Johnson Auto Body did amazing fixing my car after my accident. They always kept me updated with text messages and phone calls. I will recommend anyone that needs body work done to go there!
I had done work done as a result of a car accident. I picked up my car today and am so pleased! The car looks fantastic and drives as smooth as the day I bought it. The team kept me updated on the status of the work being done via text. While it took longer than expected, that wasn’t Johnson Auto Body’s fault. Had…
I have used Johnson Auto Body several times now and they have been very consistent with meeting my expectations.
Everyone was very friendly and helpful, and they did a great job on my car.
Very friendly and good workmanship on my vehicle
Excellent body shop for repair work
The entire place were professionals. I was kept updated throughout the process and was able to get clarifying information when I called. Patient, diligent, and transparent; I had no issues with them and would certainly recommend them to anyone.
Johnson's Auto Body did a great job on repairing my van. It looks great. I'd definitely recommend them to anyone in need of auto body repair.
I highly recommend Johnson Auto Body. Every part of my experience from the quality of the repair to the customer service was excellent. They worked with me and my insurance to make sure that my car was repaired and went above and beyond making sure that it was done well. John did a fantastic job on my car, and all the staff I interacted with were lovely.
I would give them a million stars if it was possible. They left my baby like new!!! Awesome service overall!
Price
Not enough reviews with a price yet.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Body & Trim | 176 | — |
| Painting | 106 | — |
| Electrical | 9 | — |
| Steering & suspension repair | 8 | — |
| Welding | 6 | — |
| Auto windshield replacement | 6 | — |
| Tires | 4 | — |
| Transmission | 2 | — |
