Analyzing 5,880,2915.9M ReviewsFor 16,22616.2K Experts

Experts Reviews · Company report
Johnson CPA Group, PLLC logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%73+39.8Reliability 24%74+17.9Value 14%90+12.7Replies to reviews 7%17+1.2Craft & service penalty99−0.1Experts Score= 72Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.72SCORE

Johnson CPA Group, PLLC

Maricopa, AZ · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #51Position by Experts Score among all companies we track in this category. of 66 accountants · 4.8★ from 136 Google reviews

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Report card

Percentile vs other accountants (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and craft & service; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Johnson CPA Group, PLLC is better than 73% of accountants.B
73
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Johnson CPA Group, PLLC is better than 74% of accountants.B
74
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Johnson CPA Group, PLLC is better than 99% of accountants.A
99
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Johnson CPA Group, PLLC is better than 90% of accountants.A
90
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Johnson CPA Group, PLLC is better than 100% of accountants.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Johnson CPA Group, PLLC is better than 17% of accountants.F
17

Reviews for your job

Customers hired Johnson CPA Group, PLLC for 8 kinds of job.

Johnson CPA Group, PLLC for individual income tax return preparation

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Jobs reviewedHow many Google reviews are tagged with this job.11
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 84/100.How Job match is calculatedBuilt only from reviews Google tagged “Individual income tax return preparation”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#4 / 11
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 11 Google reviews tagged “Individual income tax return preparation”

GordanaLocal Guide · 24 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

I have had a wonderful experience working with Mark Brooks at Johnson CPA. He is approachable, dependable, and extremely knowledgeable. What I appreciate most is that Mark takes the time to understand my business, patiently answers my questions, and explains everything in a way that is easy to understand. I always…

Business startup servicesBusiness tax return preparationBusiness consulting
KennethLocal Guide · 24 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

I've worked closely with Kevin Johnson for well over a decade, and finally moved my corporate and personal tax planning and return preparation over to his firm this year. I've had the privilege of working primarily with Krehl Todd, who is fantastic. I have so much less stress about my tax returns now. My questions…

Business tax return preparationIndividual tax planningBusiness tax planning
Allan7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Very efficient & their consulting / response time to questions have been amazing. Our 3 business returns were completed within a day of getting final information to them. Price to complete them was very reasonable as well. Thank you to the entire company for all you do. AJ - Family Fire Protection

Business tax planningIndividual income tax return preparation
Kevin1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Frances Stickel was a dream to work with. Organized, timely and thorough.

Individual tax planningIndividual income tax return preparation
stefano5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Impecable service from all member of the team. Mikaela is super helpful and communicative and Francis is so thorouh in her work

Reasonable priceBusiness tax return preparationIndividual income tax return preparation
Doug7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

I’ve worked with Mark Brooks for my 3rd consecutive year now. I appreciate his knowledge and expertise with my business tax filings as well as our personal returns. This is an excellent accounting firm that I’d recommend highly to anyone. Thank you Doug Forrest

Reasonable priceBusiness tax return preparationIndividual income tax return preparation
Lynette10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

The Johnson CPA office is not only beautiful, but very welcoming. Office staff from the front desk to the CPAs themselves are polite, helpful and kind. I could not have worked with a better CPA than Kevin Johnson. He definitely knows what he's doing. Answered all my questions and worked with my numbers quickly and…

Reasonable priceIndividual income tax return preparation
DonnaLocal Guide · 24 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

This was the first time that I have used this Accounting firm & I am very impressed! They are professional, efficient & thorough in their work. I have never had an accountant be so thorough in their breakdown of my tax return. The front desk personnel are excellent & Krell, my accountant was over the top fantastic! Thank you so much for doing a great job!

Great priceIndividual income tax return preparation
Nate9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Kevin and Frances were outstanding in communicating a very complicated year for us. They helped us navigate changing tax environments by going through details that our previous tax accountant would not have done. And yet, the entire process was easy and the team was very approachable. Highly recommend them to anyone, especially with business income.

Reasonable priceBusiness tax return preparationBusiness consultingIndividual tax planning
LacyLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

I’ve been using them for my taxes for the past three years, and they’ve been amazing to work with. They helped fix errors on my past returns, are super communicative, and always quick to respond. They’re always willing to answer any questions you have. Highly recommend!

Individual income tax return preparation
JLocal Guide · 40 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

I truly trust them for all business and tax advise. Always timely and offer many services. I've referred many others and will continue to do so!

Reasonable priceBusiness startup servicesBusiness tax return preparationBusiness consulting

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 13%Reasonable 87%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Individual income tax return preparation11—
Business tax return preparation9—
Individual tax planning7—
Business tax planning6—
Business consulting3—
General bookkeeping2—
Business startup services2—
Payroll accounting2—

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