Analyzing 7,222,6097.2M ReviewsFor 20,47620.5K Experts

Experts Reviews · Company report
Johnstone Dumpsters logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%86+50.5Reliability 26%78+20.3Value 15%93+14.2Craft & service penalty98−0.2Experts Score= 85Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.85SCORE

Johnstone Dumpsters

Portland, OR · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #36Position by Experts Score among all companies we track in this category. of 44 dumpster rental services · 4.9★ from 34 Google reviews

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Report card

Percentile vs other dumpster rental services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and craft & service; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Johnstone Dumpsters is better than 86% of dumpster rental services.A
86
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Johnstone Dumpsters is better than 78% of dumpster rental services.B
78
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Johnstone Dumpsters is better than 98% of dumpster rental services.A
98
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Johnstone Dumpsters is better than 93% of dumpster rental services.A
93
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Johnstone Dumpsters is better than 100% of dumpster rental services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Johnstone Dumpsters is better than —% of dumpster rental services.–
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Reviews for your job

Customers hired Johnstone Dumpsters for 4 kinds of job.

Johnstone Dumpsters for trash removal & disposal

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.4
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 76/100.How Job match is calculatedBuilt only from reviews Google tagged “Trash removal & disposal”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#15 / 16

All 4 Google reviews tagged “Trash removal & disposal”

RichaLocal Guide · 20 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

It was very easy to schedule trash removal. They came on time and provided a hassle free service. I highly recommend them!

Furniture removalJunk removalTrash removal & disposal+ Responsiveness+ Punctuality+ Professionalism
dan1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Johnstone’s Dumpster help us remove yard debris, soil, scrap wood, concrete, etc. to prepare for a backyard party. Service was excellent and timely, they were in and out in no time! Highly recommend them and will use them in to future too!

Customer photo from dan's review
Construction debris removalJunk removalTrash removal & disposal+ Responsiveness+ Punctuality+ Quality
Marian2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Johnstone Dumpster did a great job helping with spring cleanup. We needed yard debri and junk removal work done. They are professional, helpful, and reasonably priced. Highly recommended.

House & garage cleanoutsTrash removal & disposalYard debris removal+ Responsiveness+ Punctuality+ Quality
Tyler4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I recently used Johnstone Dumpsters and I have to say it was a pleasure to do business with them. First I sent an email detailing what I needed removed (old kids play houses and logs in the back yard). I got a response within an hour with a quote and a description of how long it will take and asking when my…

Trash removal & disposal+ Responsiveness+ Punctuality+ Quality

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 0%Reasonable 0%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Trash removal & disposal4—
Junk removal2—
House & garage cleanouts2—
Yard debris removal2—

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