Analyzing 8,081,2968.1M ReviewsFor 22,89622.9K Experts

Experts Reviews · Company report
Jomo Pool Service logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%91+49.6Reliability 24%90+21.8Value 14%100+14.1Replies to reviews 7%49+3.5Experts Score= 89Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.89SCORE

Jomo Pool Service

Jacksonville, FL · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #17Position by Experts Score among all companies we track in this category. of 45 pool & spa services · 4.9★ from 679 Google reviews

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Report card

Percentile vs other pool & spa services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Jomo Pool Service is better than 91% of pool & spa services.A
91
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Jomo Pool Service is better than 90% of pool & spa services.A
90
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Jomo Pool Service is better than 100% of pool & spa services.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Jomo Pool Service is better than 100% of pool & spa services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Jomo Pool Service is better than 100% of pool & spa services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Jomo Pool Service is better than 49% of pool & spa services.C
49

Reviews for your job

Customers hired Jomo Pool Service for 8 kinds of job.

Jomo Pool Service for filter cleaning

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.273
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.98
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 96/100.How Job match is calculatedBuilt only from reviews Google tagged “Filter cleaning”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#1 / 9
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.98%

All 273 Google reviews tagged “Filter cleaning” · showing 20

Lorenzo3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

The service was great. Very knowledgable and friendly.

Great priceFilter cleaningTile brushingWater treatment
Ed4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Steven did a great job on the pool after a couple of challenging weather weeks. His time, effort, and attention to detail is much appreciated!

Reasonable priceFilter cleaningTile brushingWater treatment
MurrayLocal Guide · 21 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

JOMO Pool Service Customer Service person (Cierra) did an exceptional job of coordinating multiple pool requests. Great Job! Highly Recommend JOMO Pool Service.

Reasonable priceFilter cleaningTile brushingWater treatment
Toni4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

Very personable and takes the time to explain the services he provides.

Reasonable priceFilter cleaningTile brushingWater treatment
Jessica11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Tony does an amazing job at servicing our pool! He always goes above and beyond while answering all of our concerns. Highly recommend!

Great priceFilter cleaningTile brushingVacuuming
stephanie5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Always do an Amazing Job! Great Pool Company

Filter cleaningTile brushingWater treatment
Joacin9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Reggie was great and addressed all the issues with my pool. He was very professional.

Reasonable priceFilter cleaningWater treatmentVacuuming
prince4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Very good service. Friendly personality.

Reasonable priceFilter cleaningTile brushingWater treatment
BrianLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Chris does an outstanding job servicing our pool and spa! He and JOMO are very professional!

Reasonable priceFilter cleaningTile brushingVacuuming
Frederick3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

He was very informative, and well spoken. Good guy.

Reasonable priceFilter cleaningWater treatmentVacuuming
Sarah12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

We are very pleased with Jomo and their services. Our weekly technician Graem is doing a great job and very thorough each week. I highly recommend Jomo Pools for your pool service and cleaning needs

Filter cleaningTile brushingWater treatment+ Punctuality+ Quality+ Professionalism
RichardLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

I’ve been with Jomo Pools for about three months now, and the service has been fantastic. Consistent visits, clear communication, and overall just super smooth. Customer service has been quick, friendly, and genuinely helpful every time. They've been head and shoulders above any other pool company I've tried in the area. Highly recommend

Reasonable priceFilter cleaningTile brushingWater treatment
Sean15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Always doesn’t great job!

Reasonable priceFilter cleaningTile brushingWater treatment
Larissa8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Very professional and great communication!

Reasonable priceFilter cleaningTile brushingNetting
Anna8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Great job! Great service and communication. Leaves our pool sparkling every time.

Filter cleaningTile brushingWater treatment
Sherry1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Dana is the best.

Reasonable priceFilter cleaningTile brushingWater treatment
Sandy10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Very detailed.

Filter cleaningTile brushingWater treatment
Peter4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Graem always does a great job!

Filter cleaningTile brushingWater treatment
J5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★

Had Noah with Suncaster for 5 years and he did great. Not sure about Jomo switching techs weekly.

Not sureFilter cleaningVacuumingWall brushing
Melissa4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Thank you so much to the Jomo team for sending Cierra out so quickly after a heavy rainstorm flooded my yard and pool! She cleaned the filter, added chemicals to help rebalance the water, and brushed the tile. I truly appreciate how responsive and dependable your team is, especially when unexpected weather creates…

Filter cleaningTile brushingWater treatment

Show more filter cleaning reviews (253 more) →

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 27%Reasonable 65%Overpriced 2%Not sure 6%

Jobs customers hired them for

JobReviewsCategory typical
Filter cleaning273—
Water treatment257—
Vacuuming241—
Tile brushing227—
Wall brushing179—
Netting155—
Leaf traps72—
Swimming pool summerization61—

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