Analyzing 8,081,2968.1M ReviewsFor 22,89622.9K Experts

Experts Reviews · Company report
Jomo Pool Service logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%91+49.6Reliability 24%90+21.8Value 14%100+14.1Replies to reviews 7%49+3.5Experts Score= 89Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.89SCORE

Jomo Pool Service

Jacksonville, FL · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #17Position by Experts Score among all companies we track in this category. of 45 pool & spa services · 4.9★ from 679 Google reviews

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Report card

Percentile vs other pool & spa services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Jomo Pool Service is better than 91% of pool & spa services.A
91
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Jomo Pool Service is better than 90% of pool & spa services.A
90
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Jomo Pool Service is better than 100% of pool & spa services.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Jomo Pool Service is better than 100% of pool & spa services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Jomo Pool Service is better than 100% of pool & spa services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Jomo Pool Service is better than 49% of pool & spa services.C
49

Reviews for your job

Customers hired Jomo Pool Service for 8 kinds of job.

Jomo Pool Service for leaf traps

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.73
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.96
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 94/100.How Job match is calculatedBuilt only from reviews Google tagged “Leaf traps”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#1 / 1
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.93%

All 73 Google reviews tagged “Leaf traps” · showing 20

Toni4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

Very personable and takes the time to explain the services he provides.

Reasonable priceFilter cleaningTile brushingWater treatment
Anna8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Great job! Great service and communication. Leaves our pool sparkling every time.

Filter cleaningTile brushingWater treatment
J5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★

Had Noah with Suncaster for 5 years and he did great. Not sure about Jomo switching techs weekly.

Not sureFilter cleaningVacuumingWall brushing
Ryan1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

They've done a fantastic job

Great priceFilter cleaningTile brushingWater treatment
DianneLocal Guide · 145 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Ken was extremely professional and did a wonderful job servicing our pool needs. I appreciate the follow up report detailing what was done.

Reasonable priceFilter cleaningTile brushingNetting
dawnLocal Guide · 27 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

They are the best. They care and are always on time with picture perfect clear pool. Respond immediately if we have any issues

Filter cleaningNettingTile brushing+ Responsiveness+ Punctuality+ Quality
Redz324Local Guide · 37 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

Thanks as always Justin!

Great priceFilter cleaningTile brushingWater treatment+ Responsiveness+ Punctuality+ Quality
Janet5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

Jon does a great job servicing my pool. Even snow and temps in 30's didn't keep him from coming out!

Customer photo from Janet's review
Not sureFilter cleaningTile brushingWater treatment
Sally2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Reggie is amazing! Captures every detail and has amazing customer service. Appreciate the attention detail!

Great priceFilter cleaningWater treatmentLeaf traps
JBLocal Guide · 10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

Highly efficient, professional services

Reasonable priceFilter cleaningTile brushingWater treatment
PhilLocal Guide · 8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

Excellent service. Our Tech,Matt, is very thorough and efficient. Of the Techs we've had he has been the best! Always professional, friendly.

OverpricedFilter cleaningTile brushingWater treatment
Marcia2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

Outstanding service. Our pool looks terrific. I always have questions and Cory always explains the process so that we can understand. Highly recommend.

Reasonable priceFilter cleaningLeaf trapsVacuuming+ Responsiveness+ Punctuality+ Quality
Rodney9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

Corey was at our home on May 4 due to a maintenance/service issue. He identified the problem quickly was able to resolve. Very personal and professional. Thank you for taking care of it today.

Filter cleaningLeaf trapsVacuuming
Ian9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Convenient and thorough service. Never disruptive and haven't had any issues.

Reasonable priceFilter cleaningTile brushingWater treatment
Marc7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Ken is so conscientious and professional. My pool has never looked better. I appreciate Ken and JOMO.

Great priceFilter cleaningTile brushingNetting
Rebecca12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Brandon does a great job. Does everything needed and takes his time to be sure it looks good and equipment works well. Thanks.

Reasonable priceFilter cleaningTile brushingWater treatment
SuzanneLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Johnathon is wonderful, very thorough, explains what he’s done and advises when necessary. I really appreciate his hard work.

Filter cleaningTile brushingNetting
Elizabeth4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

Our Jojo tech is doing a great job; our pool hasn’t looked better!

Reasonable priceFilter cleaningTile brushingWater treatment
ginaLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Tony with Jomo pools is so on top of everything! He's friendly, knows what's going on week to week and knows what our pool needs. He is super approachable and available to answer any questions. Highly recommend!

Great priceFilter cleaningWater treatmentVacuuming
Jesse3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Jomo pools has been servicing my pool for about 2 years. The technician James is the fellow who takes care of my pool, he’s done a super job of keeping the water in prisão e cidigion!

Reasonable priceFilter cleaningTile brushingWater treatment

Show more leaf traps reviews (53 more) →

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 27%Reasonable 65%Overpriced 2%Not sure 6%

Jobs customers hired them for

JobReviewsCategory typical
Filter cleaning273—
Water treatment257—
Vacuuming241—
Tile brushing227—
Wall brushing179—
Netting155—
Leaf traps72—
Swimming pool summerization61—

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