Analyzing 8,065,3418.1M ReviewsFor 22,86822.9K Experts

Experts Reviews · Company report
Jomo Pool Service logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%91+49.6Reliability 24%90+21.8Value 14%100+14.1Replies to reviews 7%49+3.5Experts Score= 89Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.89SCORE

Jomo Pool Service

Jacksonville, FL · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #17Position by Experts Score among all companies we track in this category. of 45 pool & spa services · 4.9★ from 679 Google reviews

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Report card

Percentile vs other pool & spa services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Jomo Pool Service is better than 91% of pool & spa services.A
91
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Jomo Pool Service is better than 90% of pool & spa services.A
90
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Jomo Pool Service is better than 100% of pool & spa services.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Jomo Pool Service is better than 100% of pool & spa services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Jomo Pool Service is better than 100% of pool & spa services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Jomo Pool Service is better than 49% of pool & spa services.C
49

Reviews for your job

Customers hired Jomo Pool Service for 8 kinds of job.

Jomo Pool Service for swimming pool equipment repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.9
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 87/100.How Job match is calculatedBuilt only from reviews Google tagged “Swimming pool equipment repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#2 / 8
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 9 Google reviews tagged “Swimming pool equipment repair”

dawnLocal Guide · 27 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

They are the best. They care and are always on time with picture perfect clear pool. Respond immediately if we have any issues

Filter cleaningNettingTile brushing+ Responsiveness+ Punctuality+ Quality
Veronica7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

Look no further for a reliable and efficient pool service. Ken is great. Great communication and our pool always looks great. If they can't fix something, they are always excellent at finding someone who can. Highly recommend.

Reasonable priceSwimming pool heater repairSwimming pool equipment repairFilter cleaning
Jamie10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Service was great added plus was I didn't even be home when the repair was done.

Reasonable priceSwimming pool equipment repair
Joshua7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Jomo is the best in the business! Their customer service and response time are unmatched — every time we need something, they’re on it immediately. We constantly get compliments from neighbors about how good our pool looks. Couldn’t be happier with their work and attention to detail. Highly recommend!

Great priceFilter cleaningTile brushingWater treatment
ClaudeLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 11 months ago★★★★★

Doug was fantastic with pump installation ! Sydney was also great with pool cleaning! Overall I would highly recommend JOMO Pools! Truly phenomenal! I called them Monday to start service, pool was cleaned and new pump installed Thursday! Wow! They have been great!!!

Great priceSwimming pool equipment repair
MattLocal Guide · 22 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Nice folks who work hard, shoe up on time and communicate well. Very happy with their service.

Reasonable priceFilter cleaningTile brushingWater treatment
Greg6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Great service. I have been through 3 pool service and cleaning companies. JOMO by far is the best. Excellent communication and their techs are awesome.

Reasonable priceFilter cleaningTile brushingWater treatment
Michael11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Charlie from Jomo Pools was great. They quickly diagnosed and resolved the problem with our Spa heater at a very reasonable price. Would 100% recommend.

Reasonable priceSwimming pool equipment repair
Susan2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Rating only, no written review.

Reasonable priceSwimming pool equipment repair

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 27%Reasonable 65%Overpriced 2%Not sure 6%

Jobs customers hired them for

JobReviewsCategory typical
Filter cleaning273—
Water treatment257—
Vacuuming241—
Tile brushing227—
Wall brushing179—
Netting155—
Leaf traps72—
Swimming pool summerization61—

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