How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%90+49.1Reliability 24%87+21.1Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty92−0.8Experts Score= 91Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.91SCOREJones Moving & Storage
Phoenix, AZ · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #211Position by Experts Score among all companies we track in this category. of 391 movers · 4.9★ from 302 Google reviews
Report card
Percentile vs other movers (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Reviews for your job
Customers hired Jones Moving & Storage for 8 kinds of job.
Jones Moving & Storage for in-state moving
Clear ✕All 40 Google reviews tagged “In-state moving”
On time, professional, and always true to the quoted price. We have used them 3 times and will continue to use them in the future
Used them again to help me with my second local move in Scottsdale. They were amazing both times, super fast and kind people. I always feel safe with them moving my furniture and they help take the stress away from moving. I will be using them again in the future.
Jones’ moving team arrived on time, they were professional and polite, and they got us moved in record time without any damage to our property. I highly recommend this company as our experience with them was the best of any move we have had!
Jones moving does a amazing job!!! Highly recommend.
They were great! On time ,neat pleasant ! Everything you would want in a good moving experience!
Very nice and professional young men. Candice is very responsive in the office.
Wonderful business to work with! Our movers made the move easy and quick. Will call them again!
The gentlemen showed up promptly were very courteous and handled my furniture with care.I would recommend Jones moving to anyone.Price was very reasonable
This company provided great service and went above and beyond. We would use them again for sure.
The Jones Moving team did a fantastic job for us. I would ruse them again and ecommend them to my friends.
This company did a wonderful job Moving us out of a large cabin and putting the items in storage for us! Also took great care when moving my piano! Highly recommend!
John and Chris were are movers, all I can say is they were fantastic, so professional and careful with all my belongings. I would recommend Jones moving company anytime!! I would also ask for John and Chris again!! Great company!! Shout out to Candice as well, she was great to work with, she made the whole process…
We've used them twice now and each time the crew was very nice and very hard working and focused. We would definitely use them again.
I called several moving companies before speaking to Candice at Jones Moving. I was convinced half way through our conversation that they would be the first moving company I ever hired. I’m old school and thought moving is something you just have to suffer through. Not anymore because if I have to move again I will…
They stuck to the original plan, came in within the price quoted and helped to put together some furniture that that had been in storage. Excellent company and people, would definitely use again!
Very timely move. Movers showed respect for our home, were courteous, and moved everything quickly. No damage and on time with estimate. We were very happy with Jones Moving and would recommend them.
Professional, honest, hard working. No surprises and a fair price. Took good care of my stuff. I would recommend them highly.
Very professional. Disassembled and reassembled several pieces of furniture without a problem. They worked hard and never slowed down. I felt like I got more then my moneys worth of service.
Candice was great to work with! The guys were very professional, courteous and efficient. Thanks to all
Jones moving and storage was a great experience. The guys that came were very fast and strong! NOT your typical lazy moving crew that takes a ton of breaks. They hoofed it the whole time. All of the crew was very positive, personable and nice to be around. They were not what I have dealt with before in moving crews…
These movers have been awesome. This is the second time ive used them. The guys moving are always fun to work with and have a great time as well. Thanks again Jones Moving!
Excellent in every respect.
Jones Moving was fantastic from start to finish. They were timely, friendly, and provided excellent service. I recommend them highly!
I used Jones Moving twice for moves in the Glendale area and was very pleased with their attention to detail, care and organization they showed in loading and unloading my items. There was communication with me on their arrival times, they were friendly during the entire time and no hidden surprises to deal with. I…
This was the second time I used Jones Moving & Storage in the last year. This time went as well as the first time. Everything went off to plan..... they actually arrived a bit early and the job was done very efficiently. The process went well and the overall cost was less than I anticipated. All the movers are very…
This is the second time we have used Jones moving &.storage, I guess you know how we feel about them. They are always very polite & I don’t know why but we always move when it’s hot out, but they still handle with ease. So I guess you know we feel they are the BEST!
The team that showed up knocked out my apartment and garage in an hour! Drove to my new house and unloaded the truck. I barely saw them take any breaks. When your paying someone by the hour to do something the last thing you want to see is them taking a bunch of breaks. The money I paid was worth every penny! Thank you team for your hard work!
We have used Jones twice for full house moves. Both times they were punctual, friendly and they hustled! Also, they were gentle and nothing got damaged in either move. After seeing some of the horror stories of bad moves I am so glad we found Jones. Highly recommended!
Reasonably priced experienced crew, focused, efficient, helpful and friendly. Great job....thanks
Great company with super-friendly, professional employees. Did a great job moving my elderly Mom's stuff from 2 garages, into the house, and unpacking. I'd hire them again any time.
The movers did an excellent job for us, so professional!
This review is about 2 1/2-3 years late, but the guys from Jones Moving were fast and professional. Nothing was broken during the move, and we were able to stay under our time. Will use again next time I move.
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Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Local moving | 45 | $569–$1.5k |
| In-state moving | 40 | $805–$2.1k |
| Furniture assembly | 24 | $271–$1.1k |
| Interstate moving | 20 | $1.6k–$4.8k |
| Oversized-item moving | 18 | $228–$680 |
| Moving-related packing | 15 | $478–$1.5k |
| Senior moving | 10 | $556–$1.6k |
| Moving-related storage | 6 | $295–$986 |
