Arborist service · Chino Valley, AZ · reviewed since 2016
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%86+46.9Reliability 24%81+19.6Value 14%100+14.1Replies to reviews 7%79+5.6Craft & service penalty87−1.3Experts Score= 85Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.85SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#31 of 40 wood chipping servicesiPosition by Experts Score among all companies we track in this category. · better than 23%
4.9★★★★★221 Google reviews · 24 photos
95%five-star reviews
5.00★last 12 monthsiAverage stars on reviews from the last 12 months only.
2.9%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Google reviewers rate Jonny's Tree and Landscaping Co. 4.9 out of 5 based on 221 reviews, with the owner responding to 52% of them. Customers frequently highlight punctuality, thorough cleanup, and effective communication regarding tree removal, pruning, and irrigation services. While many describe the crews as professional and efficient, low-star reviews cite a pattern of missed appointments, failure to follow specific instructions, and unresolved issues with irrigation systems.
Google rating: 4.9 out of 5 from 221 reviews (95% five-star).
Reviews on this page: 221 Google reviews (204 with written comments, 15 with photos).
Owner responses: the business replied to 52% of reviews.
Most recent review: October 9, 2026.
Service: Wood Chipping Service serving Chino Valley, Arizona.
Data from Google, last updated November 10, 2026.
Score profile vs other wood chipping services
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
This companyWood Chipping Services median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Jonny's Tree and Landscaping Co., LLC: 86/100 on this factor. Category median: 94.A
86
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Jonny's Tree and Landscaping Co., LLC: 81/100 on this factor. Category median: 93.A
81
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Jonny's Tree and Landscaping Co., LLC: 87/100 on this factor. Category median: 99.A
87
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Jonny's Tree and Landscaping Co., LLC: 100/100 on this factor. Category median: 100.A
100
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Jonny's Tree and Landscaping Co., LLC: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Jonny's Tree and Landscaping Co., LLC: 79/100 on this factor. Category median: 88.B
79
Bar = this company · dark tick = category median.
Star ratings
221 Google reviews we collected
4.9of 5
5 stars21195%
4 stars21%
3 stars10%
2 stars00%
1 star73%
Praise vs complaints
Phrases our text analysis found in 204 written reviews
99%praise
Praise39799%
Complaints51%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
100%fair
Great price417%
Reasonable1875%
Overpriced00%
Not sure28%
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude10727%
Quality & results9123%
Speed & response7619%
Would recommend5915%
Price & value389%
Communication174%
Honesty & trust143%
What customers talk about
We read 204 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“They did an excellent job, were very knowledgeable, and answered all my questions.”
“From beginning to end, everyone at Jonny’s Tree & Landscaping Co did an exceptional job.”
“They do not follow instructions and they always have an excuse for their irrigation system not working.”
“I needed an Aspen tree removed from my front yard as quickly as possible.”
“🌳 We would highly recommend them if you need this work.”
“For the hard work they did we felt the price was fair.”
“They were also very easy to work with (Thanks Kenny - I changed my mind about three times about what plants I wanted and he went right with it - he…”
“Jonny was on time, very pleasant, upbeat, knowledgeable, informative, efficient and honest.”
People customers mention
Prescott10 reviews
Johnny9 reviews
Kenny9 reviews
Lori5 reviews
Jonnys4 reviews
Ponderosa3 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Jonny's Tree and Landscaping Co., LLC for 5 kinds of job. Pick one to see what they paid and said.
Robert16 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
They did a magnificent job at trimming all the bushes, this is the best they have ever looked. And unlike many other landscaping companies their clean up is perfect. I'd be hard pressed to find a stray leaf anywhere. Thank you Johnny's.
Reasonable price
LLocal Guide · 12 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
From beginning to end, everyone at Jonny’s Tree & Landscaping Co did an exceptional job. I needed an Aspen tree removed from my front yard as quickly as possible. Rebecca not only got me an earlier appointment, but was able to fit me in the schedule that same day! Jake and his crew arrived earlier and right before…
joann3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
I can't say enough about the Landscape and Irrigation Crew at Jonny's. The were knowledge, talented and efficient! They were also very easy to work with (Thanks Kenny - I changed my mind about three times about what plants I wanted and he went right with it - he did'nt even roll his eyes - at least not in front…
Reasonable price
Charlene2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★
A great crew! They were on time and worked hard through the day. They did a great job on our trees and cleaned everything up as they worked. We highly recommend Jonny’s Tree Service!
DennisLocal Guide · 15 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★
Jake and his crew were absolutely amazing. The arrived on-time and reviewed the work that we wanted done. They promptly went to work. We had a number of stumps needing removed two smaller dead pinion trees removed and one giant old tree over 50ft tall cut and removed. They wore safety gear and it was amazing to…
Reasonable price
Christina2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★
Wen’s crew did a fantastic job! They were on time, organized, efficient and really went above and beyond to care for our trees and property. Thanks guys :)
They did a magnificent job at trimming all the bushes, this is the best they have ever looked. And unlike many other landscaping companies their clean up is perfect. I'd be hard pressed to find a stray leaf anywhere. Thank you Johnny's.
Price assessment: Reasonable price
Response from the owner · 3 weeks ago
Thank you, Robert! We’re delighted to hear you’re happy with how the bushes look and that our cleanup stood out. We truly appreciate your kind words and support!
L MLocal Guide · 12 reviewsiTotal number of Google reviews L has written across all businesses on Google Maps, not just this one.
From beginning to end, everyone at Jonny’s Tree & Landscaping Co did an exceptional job. I needed an Aspen tree removed from my front yard as quickly as possible. Rebecca not only got me an earlier appointment, but was able to fit me in the schedule that same day! Jake and his crew arrived earlier and right before the next rainstorm. They did an excellent job, were very knowledgeable, and answered all my questions. It’s so nice to see a company that takes care of their customers. I will definitely be calling them again for future landscaping needs.
Response from the owner · a month ago
Dear L M,
Thank you so much for your glowing review! We're thrilled to hear that you had such a positive experience with our team. Rebecca, Jake, and the crew will be delighted to know that their efforts made a difference. It's always our goal to provide prompt and knowledgeable service, and we're glad we could meet your expectations. We look forward to assisting you with any future landscaping needs. Thanks again for choosing Jonny’s Tree & Landscaping Co.!
Best regards,
The Jonny’s Tree & Landscaping Co. Team
joann whelan3 reviewsiTotal number of Google reviews joann has written across all businesses on Google Maps, not just this one.
I can't say enough about the Landscape and Irrigation Crew at Jonny's. The were knowledge, talented and efficient! They were also very easy to work with (Thanks Kenny - I changed my mind about three times about what plants I wanted and he went right with it - he did'nt even roll his eyes - at least not in front of me) LOL. A special mention of DJ the irrigation tech - not only did he understand the problems immediately and fixed them so all our water problems went away. DJ also went above and beyond his duties by helping us with a real problem. Another company left a metal stake in the ground sticking up just enough so the I could trip over it. At 80 that is not a good thing. DJ worked tirelessly to remove it and it was no easy task - took about 50 mins of hard labor and sweat but he got it out. Don't think many others would have done this! Thanks again to Kenny and DJ.
Price assessment: Reasonable price
Response from the owner · 2 months ago
Dear Joann,
Thank you so much for your glowing review! We're thrilled to hear about your positive experience with our Landscape and Irrigation Crew. It's wonderful to know that Kenny and DJ were able to meet and exceed your expectations. Kenny's flexibility and DJ's dedication truly reflect the commitment we have to our customers. Your kind words will be shared with them, and I'm sure they'll be delighted to hear your appreciation.
We are always here to help and ensure your landscape and irrigation needs are met with the highest level of service. Thank you once again for choosing Jonny's Tree and Landscaping Co., LLC. We look forward to working with you again in the future!
Best regards,
The Jonny's Tree and Landscaping Co., LLC Team
Jeff MonroeLocal Guide · 14 reviewsiTotal number of Google reviews Jeff has written across all businesses on Google Maps, not just this one.
Once again Jonny's has saved the day.
Let me start from the beginning (hopefully I get all of the names right). Lori in the office, Kenny and DJ in the field. I'm sorry but I do not know the names of the rest of the guys on the crew. Everyone was awesome.
We haven't lived in this house for very long, and have had several problems. It's a Dorn home so go figure. Firstly, the irrigation in the back yard was .... not good. I called Jonny's, and Kenny came out, diagnosed all the problems and fixed everything and checked the work and ensured I understood everything that was wrong and exactly what was done..... and completed the landscaping we wanted... EXCELLENT.
The next set of problems concern our front irrigation system. First, the line going to the front yard sprung a major leak, and the control valve was substandard and malfunctioning. DJ came out and found the problem, scheduled the work. Kenny came out with a crew and fixed the problem and again checked the work and ensured I understood everything that was wrong and exactly what was done to fix it. DJ also came out and checked the work and ensured I understood everything that was wrong and exactly what was done. It was a two part problem and I really appreciate the way everything was explained in detail.
Now, a different line, the main one going to the entire irrigation system, sprung a leak.... it actually cracked. Another call to Jonny's for help. DJ to the rescue. Man... he found the leak and fixed it in record time.
I absolutely cannot thank guys and gal enough.
Response from the owner · 2 months ago
Hi Jeff,
Thank you so much for taking the time to share your detailed experience with Jonny's Tree and Landscaping Co., LLC! We're thrilled to hear that our team, including Lori, Kenny, DJ, and the rest of the crew, could come to the rescue and address the various issues with your irrigation system.
It's great to know that Kenny and DJ were able to diagnose and fix the problems efficiently while ensuring you understood every step of the process. We pride ourselves on our thoroughness and communication, and it's wonderful to see that reflected in your review.
Your kind words and appreciation mean a lot to us. We're always here to help, and we're glad we could make a positive impact on your new home. If you ever need anything else, don't hesitate to reach out.
Thanks again for your trust and support!
Best regards,
Jonny's Tree and Landscaping Co., LLC
Charlene Quick2 reviewsiTotal number of Google reviews Charlene has written across all businesses on Google Maps, not just this one.
A great crew! They were on time and worked hard through the day. They did a great job on our trees and cleaned everything up as they worked. We highly recommend Jonny’s Tree Service!
Response from the owner · 3 months ago
Hi Charlene,
Thank you so much for your kind words and for taking the time to leave us such a positive review! We're thrilled to hear that you were pleased with our crew's punctuality, hard work, and the quality of their work on your trees. It's always our goal to provide excellent service and ensure everything is cleaned up properly. Your recommendation means a lot to us. If you ever need any more tree or landscaping services, don't hesitate to reach out!
Best regards,
The Team at Jonny's Tree and Landscaping Co., LLC
Dennis DeAtleyLocal Guide · 15 reviewsiTotal number of Google reviews Dennis has written across all businesses on Google Maps, not just this one.
Jake and his crew were absolutely amazing. The arrived on-time and reviewed the work that we wanted done. They promptly went to work. We had a number of stumps needing removed two smaller dead pinion trees removed and one giant old tree over 50ft tall cut and removed. They wore safety gear and it was amazing to see them bring down that massive tree safely and professionally. They cleaned up the debris and left the site immaculate.
They were a pleasure to work with and I wouldn't hesitate to use Johnny'sTree Service in the future!
Price assessment: Reasonable price
Response from the owner · 4 months ago
Hi Dennis,
Thank you so much for taking the time to share your experience with us! We're thrilled to hear that Jake and the crew met your expectations and that you were pleased with their professionalism and efficiency. Safety is always a top priority for us, and it's great to know that it showed in the way we handled the removal of your trees, especially that massive 50ft one. We're also glad to hear that the cleanup met your standards.
Your kind words and recommendation mean a lot to us. We look forward to the opportunity to work with you again in the future!
Best regards,
The Jonny's Tree and Landscaping Co., LLC Team
Christina O'Dell2 reviewsiTotal number of Google reviews Christina has written across all businesses on Google Maps, not just this one.
Wen’s crew did a fantastic job! They were on time, organized, efficient and really went above and beyond to care for our trees and property. Thanks guys :)
Response from the owner · 4 months ago
Thank you so much for the wonderful review! We’re thrilled to hear that Wen and his crew were punctual, organized, and efficient while taking great care of your trees and property. Going above and beyond for our customers is always our goal, and we truly appreciate your kind words and support!
Patsy Zwick6 reviewsiTotal number of Google reviews Patsy has written across all businesses on Google Maps, not just this one.
They did an excellent job. They were here for three weeks and were always on time and flexible with changes. They created something even better than we had requested. For the hard work they did we felt the price was fair. We would highly recommend them.
Price assessment: Reasonable price
Response from the owner · 4 months ago
Thank you so much for your wonderful review and recommendation! We truly appreciate your patience and flexibility throughout the three-week project. Our team takes great pride in being dependable, accommodating changes, and creating results that exceed our customers’ expectations. We’re thrilled that you’re happy with the finished project and felt you received a fair value for the work completed. Thank you for trusting Jonny’s Tree & Landscaping with your property!
Tiffany WestermanLocal Guide · 34 reviewsiTotal number of Google reviews Tiffany has written across all businesses on Google Maps, not just this one.
Jonny’s was great and our property looks so much better. Our trees were full of dead branches and growing into each other. They tidied everyday and left everything spotless.
Response from the owner · 4 months ago
Dear Tiffany,
Thank you so much for your wonderful review! We're thrilled to hear that you're pleased with how your property looks after our team worked on your trees. It's great to know that our efforts to tidy up each day and leave everything spotless made a positive impression. We appreciate your kind words and look forward to assisting you with any future tree and landscaping needs.
Best regards,
The Jonny's Tree & Landscaping Co., LLC Team
Carol Hernandez6 reviewsiTotal number of Google reviews Carol has written across all businesses on Google Maps, not just this one.
Great work by Jake and the whole crew in removing multiple shrubs and trees in an overplanted yard! They were on-time, friendly, and cleaned up everything when finished.
Price assessment: Reasonable price
Response from the owner · 5 months ago
Hi Carol, thank you so much for the wonderful review! We’re glad Jake and the crew could help get your overplanted yard cleaned up and opened back up. We always aim to be on time, friendly, and leave every property looking spotless when we’re done. We truly appreciate your business and your kind words!
