Real estate agent · Parma, OH · reviewed since 2022
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 69%99+68.5Reliability 31%98+30.2Experts Score= 99Not enough data for value, replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.99SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#28 of 66 real estate investorsiPosition by Experts Score among all companies we track in this category. · better than 58%
5.0★★★★★28 Google reviews · 6 photos
100%five-star reviews
5.00★last 12 monthsiAverage stars on reviews from the last 12 months only.
0%1–2★, last 20 reviewsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Google reviewers rate Jordan Marra of JAMM Real Estate Co. five stars, noting his professionalism and responsiveness during both residential and commercial transactions. Clients frequently cite his market knowledge, patience with first-time buyers, and ability to manage out-of-state purchases effectively. Recurring themes include clear communication, proactive updates, and assistance with property analysis and negotiations. The owner replies to all reviews, and no common criticisms appear in the provided excerpts.
Google rating: 5.0 out of 5 from 28 reviews (100% five-star).
Reviews on this page: 28 Google reviews (28 with written comments, 1 with photos).
Owner responses: the business replied to 100% of reviews.
Most recent review: August 25, 2026.
Service: Real Estate Investor serving Parma, Ohio.
Data from Google, last updated November 12, 2026.
Score profile vs other real estate investors
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and satisfaction; weakest: reliability.
This companyReal Estate Investors median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Jordan Marra, JAMM Real Estate Co.: 99/100 on this factor. Category median: 99.A
99
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Jordan Marra, JAMM Real Estate Co.: 98/100 on this factor. Category median: 98.A
98
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 100.–
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ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 100.–
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MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Jordan Marra, JAMM Real Estate Co.: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 56.–
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Bar = this company · dark tick = category median.
Star ratings
28 Google reviews we collected
5.0of 5
5 stars28100%
4 stars00%
3 stars00%
2 stars00%
1 star00%
Praise vs complaints
Phrases our text analysis found in 28 written reviews
98%praise
Praise5098%
Complaints12%
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude1427%
Would recommend1224%
Speed & response918%
Quality & results510%
Honesty & trust510%
Communication48%
Price & value24%
What customers talk about
We read 28 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Jordan was incredibly helpful, reliable, and knowledgeable throughout the entire buying and selling process!”
“I would highly recommend Jordan to help you find your house.”
“I was referred to Jordan and he responded quickly with good suggestions on how to sell my investor commercial property in an urban area of Cleveland.”
“I can’t thank Jordan enough for all his great job representing me for listing, marketing and closing.”
“He genuinely cares about his clients and wants what is best for them, whatever that may be.”
“He explained every step of the way in great detail which made buying our first home a less stressful, fun and exciting experience!”
“Professional, knowledgeable, effective, affordable, and kind through personal challenges.”
People customers mention
Cleveland7 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Recent reviews
Raquel2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
Jordan was incredibly helpful, reliable, and knowledgeable throughout the entire buying and selling process! We couldn’t be happier that we trusted him with both the purchase of our new home and the sale of our old one. He made the entire experience feel seamless, and we’re so grateful for all of his hard work and guidance!
Yvonne5 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★
I was referred to Jordan and he responded quickly with good suggestions on how to sell my investor commercial property in an urban area of Cleveland. The house sold in less than a week.
DannyLocal Guide · 33 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★
Finding a realtor is easy, finding a realtor like Jordan who understood my investment needs was difficult. Glad we worked on him. Thank you for your efforts and time that gave us success.
G3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★
We worked with Jordan for over a year and a half looking for our perfect dream home. Jordan took all of the stress out of house hunting. He is extremely patient, answered any and all questions we had, researched issues when needed, and provided us with valuable information to guide our decisions. He is extremely…
Juan8 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★
I can’t thank Jordan enough for all his great job representing me for listing, marketing and closing. 100% good reference for any who needs real estate support in Cleveland area. I reach out to so many people but actually only Jordan help me out.
Jessica2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★
Jordan was a dream to work with! Professional, knowledgeable, effective, affordable, and kind through personal challenges. I don’t know how others do it, but I will always ask Jordan first!
Jordan was incredibly helpful, reliable, and knowledgeable throughout the entire buying and selling process! We couldn’t be happier that we trusted him with both the purchase of our new home and the sale of our old one. He made the entire experience feel seamless, and we’re so grateful for all of his hard work and guidance!
Response from the owner · 2 months ago
Rocky - Thank you for your support! It was so much fun helping you both purchase and then sell, and am so happy that you have a new space to grow in. Cheers!
Yvonne Malcolm5 reviewsiTotal number of Google reviews Yvonne has written across all businesses on Google Maps, not just this one.
I was referred to Jordan and he responded quickly with good suggestions on how to sell my investor commercial property in an urban area of Cleveland. The house sold in less than a week.
Ease of reaching staff: Very easy
Response from the owner · 3 months ago
Hi Bonnie, thank you for the positive feedback. It was such a pleasure to help you sell your investment property. Wishing you and your family the best!
Danny SaiLocal Guide · 33 reviewsiTotal number of Google reviews Danny has written across all businesses on Google Maps, not just this one.
Finding a realtor is easy, finding a realtor like Jordan who understood my investment needs was difficult. Glad we worked on him. Thank you for your efforts and time that gave us success.
Response from the owner · 5 months ago
Thank you Danny, it’s been an honor to help you see successes investing in Cleveland!
G T3 reviewsiTotal number of Google reviews G has written across all businesses on Google Maps, not just this one.
We worked with Jordan for over a year and a half looking for our perfect dream home. Jordan took all of the stress out of house hunting. He is extremely patient, answered any and all questions we had, researched issues when needed, and provided us with valuable information to guide our decisions. He is extremely knowledgeable and was able to identify many problems in houses, saving us money in the long run. I would highly recommend Jordan to help you find your house. He removed the stress from the process from finding a home to closing. He genuinely cares about his clients and wants what is best for them, whatever that may be. Jordan, THANK YOU! We could not have done this without you!
Response from the owner · 8 months ago
Thank you so much for your trust and partnership - it was such an honor to help you find your dream home! Wishing you the best in your new home!
Juan Carlos Coral Alvarado8 reviewsiTotal number of Google reviews Juan has written across all businesses on Google Maps, not just this one.
I can’t thank Jordan enough for all his great job representing me for listing, marketing and closing. 100% good reference for any who needs real estate support in Cleveland area. I reach out to so many people but actually only Jordan help me out.
Response from the owner · 8 months ago
Good morning, thank you for your partnership and the trust you both placed in me to get the home sold!
Jessica Chapman2 reviewsiTotal number of Google reviews Jessica has written across all businesses on Google Maps, not just this one.
Jordan was a dream to work with! Professional, knowledgeable, effective, affordable, and kind through personal challenges. I don’t know how others do it, but I will always ask Jordan first!
Response from the owner · 9 months ago
Hi Jessica, thank you for your feedback!
Grey Goodman7 reviewsiTotal number of Google reviews Grey has written across all businesses on Google Maps, not just this one.
Jordan Marra is hands-down one of the best realtors I’ve ever worked with. He goes above and beyond for his clients, offering top-tier service, dedication, and expert knowledge of the Cleveland market. We have closed two properties, soon to be three, with Jordan and he is consistently on top of the purchase from offer until close. He is the ONLY realtor we will work with in the area. Can not say enough good things about him, highly recommend
Response from the owner · a year ago
Hi Grey, thank you for your partnership and I look forward to seeing you grow your portfolio in Cleveland!
mike2 reviewsiTotal number of Google reviews mike has written across all businesses on Google Maps, not just this one.
We had an excellent experience working with Jordan Marra and Jamm Real Estate as the buyer’s agent on our listing at 9703 Elwell Avenue, Cleveland, OH 44141. Jordan was professional, responsive, and a pleasure to collaborate with throughout the transaction. His expertise in the Cleveland real estate market made the process smooth from contract to closing. We would highly recommend working with Jordan and Jamm Real Estate!
Response from the owner · 2 months ago
It was great working with you too! Thank you for your support.
Kristen Kuhn5 reviewsiTotal number of Google reviews Kristen has written across all businesses on Google Maps, not just this one.
Jordan is a fantastic realtor! He explained every step of the way in great detail which made buying our first home a less stressful, fun and exciting experience! He was quick to respond to questions/concerns and always guided us in the right direction. So glad he was the one to help us buy our first home!
Response from the owner · a year ago
Hi Kristen, thank you so much! What fun it was to help you and Ben find & purchase your first home!
