Analyzing 9,400,2369.4M ReviewsFor 26,78326.8K Experts

Experts Reviews · Company report
Jose’s auto repair and performance logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%91+49.6Reliability 24%87+21.1Value 14%100+14.1Replies to reviews 7%58+4.1Experts Score= 89Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.89SCORE

Jose’s auto repair and performance

Lakeland, FL · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #252Position by Experts Score among all companies we track in this category. of 707 auto repair shops · 4.9★ from 145 Google reviews

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Report card

Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Jose’s auto repair and performance is better than 91% of auto repair shops.A
91
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Jose’s auto repair and performance is better than 87% of auto repair shops.A
87
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Jose’s auto repair and performance is better than 100% of auto repair shops.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Jose’s auto repair and performance is better than 100% of auto repair shops.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Jose’s auto repair and performance is better than 100% of auto repair shops.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Jose’s auto repair and performance is better than 58% of auto repair shops.C
58

Reviews for your job

Customers hired Jose’s auto repair and performance for 8 kinds of job.

Jose’s auto repair and performance for auto engine diagnostic

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.14
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 81/100.How Job match is calculatedBuilt only from reviews Google tagged “Auto engine diagnostic”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#126 / 470
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 14 Google reviews tagged “Auto engine diagnostic”

Edward14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 weeks ago★★★★★

Great one stop shop for all your automotive needs. I was very pleased with the service I was provided. I won’t be taking my vehicles anywhere else. Thank you to the team. You guys catered to me. Thank you. 🙏🏽

Customer photo from Edward's review
Great priceTransmissionCarburetor cleaningElectrical repair
AlbertoLocal Guide · 30 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

The man the myth the legend. If you need someone that actually knows how to repair vehicles rather than guess this man is it. Took care of my focus st when it broke. Sat me down, gave me some water and told me everything was gunna be okay. Even my wife wouldnt have done that. Also builds quality race cars that last…

A/C installation & repairAir & cabin filter replacementBattery
Anna1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

I highly recommend Jose Auto Repair & Performance! Jose provided excellent service from start to finish. He replaced my A/C, balanced and rotated my tires, and reset my key fob. Everything was done professionally and efficiently. What really stood out was the great customer service, attention to detail, and…

Reasonable priceAir & cabin filter replacementAuto A/C rechargeAuto engine diagnostic
christian4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Jose is a top notch mechanic! His prices are very fair and always has the customer in mind. Do not hesitate to reach out to Jose for service on your vehicle. From regular maintenance to major service and diagnostics. He does it all and I will always take my vehicles to be serviced by Jose.

Great priceTransmissionExhaustGeneral repairs & maintenance
JuliaLocal Guide · 31 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

He was amazing!! Fixing my BMW Thanks... i will show you the amazing job..

Great priceAuto engine diagnostic
BuddyLocal Guide · 7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Might I just saw, WOW. Jose and his team are by far THE MOST ATTENTIVE, HONEST, CARING AND LOYAL MECHANICS YOULL EVER FIND. Period. I wouldn't normally recommend a place to somebody, but if you need anything done to your car take it to him. He doesnnt want you to burn your wallet to get your car fixed, by that I…

Auto engine diagnosticEngine repairGeneral repairs & maintenance
Héctor5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Agradecido por el servicio y la atención. 100% recomendado. Te enseña el proceso y te orienta lo mejor que te conviene.

Auto engine diagnosticEngine repair
Joseph2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Great work and fast turnaround. 👍👍 Good prices

A/C installation & repairAuto engine diagnosticGeneral repairs & maintenance
Shellyne2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Jose and his crew did an amazing job. Explained everything thoroughly. Showed me the old parts and what was wrong with them. Fixed everything same day when I called him in the morning with the problem. Would highly recommend and am definitely coming back for my next repair.

Auto engine diagnosticGeneral repairs & maintenance
Joshlyn2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I had a very good experience with this company, everytime something is fixed i don’t have any problems with it after that, unlike other mechanic shops. Very nice family /employees as well always go above and beyond to make sure i’m satisfied as a customer!!

Air & cabin filter replacementAir conditioningAuto engine diagnostic
MannyLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 years ago★★★★★

Great service and fast work.took my car for a full engine swap. With José advice my car has the best quality parts and a life long friend and customer

A/C installation & repairAir & cabin filter replacementBattery
StevenLocal Guide · 222 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Purchased car threw jose hes extremely professional he is a true knowledgeable auto mechanical for any type of vehicle.. I highly recommend to use him he knows his business and would tell anybody do business with Jose Auto Repair 5Stars!!!!!

BatteryBrakesElectrical+ Punctuality+ Quality+ Professionalism
PhantomWRXLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Super Great experience! Got my car done on time with an excellent price (beat all the other competitors) and was done right and with cleanliness. Will recommend to family and friends!

Air & cabin filter replacementBrakesAuto engine diagnostic+ Punctuality+ Quality+ Professionalism
Carlos5 years ago★★★★★

Rating only, no written review.

BatteryAuto engine diagnosticEngine repair+ Professionalism

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 81%Reasonable 19%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
General repairs & maintenance19—
Auto engine diagnostic14—
Engine repair12—
Oil change12—
Transmission10—
Air & cabin filter replacement10—
Brakes10—
Steering & suspension repair9—

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