Experts Reviews · Company report
Joseph De'Appliance Guy logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%100+54.5Reliability 24%99+24Value 14%100+14.1Replies to reviews 7%83+5.9Experts Score= 99Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.99SCORE

Joseph De'Appliance Guy

Pompano Beach, FL · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #11Position by Experts Score among all companies we track in this category. of 108 appliance repair · 5.0★ from 831 Google reviews

Report card

Percentile vs other appliance repair (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: satisfaction and craft & service; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Joseph De'Appliance Guy is better than 100% of appliance repair.A
100
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Joseph De'Appliance Guy is better than 99% of appliance repair.A
99
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Joseph De'Appliance Guy is better than 100% of appliance repair.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Joseph De'Appliance Guy is better than 100% of appliance repair.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Joseph De'Appliance Guy is better than 100% of appliance repair.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Joseph De'Appliance Guy is better than 83% of appliance repair.A
83

Reviews for your job

Customers hired Joseph De'Appliance Guy for 8 kinds of job.

Joseph De'Appliance Guy for refrigerator/freezer repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.31
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$139–$440
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 87/100.How Job match is calculatedBuilt only from reviews Google tagged “Refrigerator/freezer repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#13 / 69
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 31 Google reviews tagged “Refrigerator/freezer repair”

Heather10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Joseph De’Appliance is the BEST! We have used him for refrigerator and washing machine service. He is professional, honest and provides reliable and quick service. Within a few hours of calling, he was able to fix my washing machine! The other job with my refrigerator proved to be a lot of work but he took his time…

Great priceRefrigerator/freezer repairWashing machine repair
SeanLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Fridge Drain Repair – Whirlpool French Door Refrigerator I had an issue with my Whirlpool French door refrigerator — the freezer was freezing shut due to a clogged drain. Joseph came out and did a fantastic job. He repaired the drain, fully defrosted the fridge, and had everything up and running in about an hour…

Great priceRefrigerator/freezer repair
Jackie7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Joseph is amazing and punctual!! He fixed my problem and saved me a lot of money!! highly recommended

Refrigerator/freezer repair+ Responsiveness+ Punctuality+ Quality
Mariana8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Amazing service! Joseph was very professional and honest with the job. Thanks again

Refrigerator/freezer repair+ Responsiveness+ Punctuality+ Quality
Brian6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Joseph is the best appliance repair we’ve ever used. He is quick to reply and communicate. He is honest and priced competitively. Upon arrival he protects your home and the appliance he’s working on. I have used him in the past and recommended to friends and family who have all had the same experience. Thanks…

Dishwasher repairOven repairRefrigerator/freezer repair+ Responsiveness+ Punctuality+ Quality
Joni2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Joe was so honest and helpful. Don’t hesitate to hire him!!

Refrigerator/freezer repair+ Responsiveness+ Professionalism
Harry4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Professional, helpful, honest, friendly, responsive, and priced reasonably. I would highly reccomend this service.

Refrigerator/freezer repairWashing machine repair+ Responsiveness+ Punctuality+ Quality
Kathy5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Joseph was very professional, prompt, and courteous. Kept us in the loop regarding his arrival time. Second time my son has used him and will definitely use again if the need arises.

Refrigerator/freezer repair+ Responsiveness+ Punctuality+ Quality
Howard7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Joe is very responsive, knowledgeable and conscientious. We will gladly use him again.

Refrigerator/freezer repairWashing machine repair+ Responsiveness+ Quality+ Professionalism
Jonathan17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Joseph was a professional! He knows his craft! Was not sneaky or trying to sell me parts I did not need! Super honest with great energy! I will 100% use him for anything applications I may need. Highly recommend

Refrigerator/freezer repair+ Responsiveness+ Punctuality+ Quality
Juan4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

The mysterious case of the loud, malfunctioning fridge proved no match for Joseph. Through some efficient sleuthing, he quickly identified and fixed the problem. Goodbye loud fridge, hello silent cooling machine. Thank you, Joseph!

Refrigerator/freezer repair+ Responsiveness+ Punctuality+ Quality
Karen5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

What an exceptional experience. Anyone having appliance repair in Florida knows there are a lot of subpar contractors out there, and I was very pleasantly surprised at the professionalism Joseph showed. He is on my list of great service providers and I will recommend him to all my friends. Would definitely use him again. Karen Orbesen

Refrigerator/freezer repair+ Responsiveness+ Punctuality+ Quality
Ula2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

This guy is one of a kind! My dryer would not stop running, and thanks to a referral from The Dryer Vent Cleaner company, I called Joe. He knew exactly what the problem was before he even came to check it. He said it was the motherboard, and it was burned. I sent him the model number for my Samsung dryer, and within…

Dryer repairRefrigerator/freezer repair+ Responsiveness+ Punctuality+ Quality
Khaleedah11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

What I like the most is that Joseph took the time out of his busy schedule to come out and take a look at my refrigerator within a day of speaking with him. He could have told me it will be a few days before I can get to you but he didn't. He said I'll try to be there tomorrow at a particular time and he actually…

Refrigerator/freezer repair+ Responsiveness+ Punctuality+ Quality
JustineLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Highly recommend Joseph to anyone in need of appliance service. Truly wish I had discovered him years ago! Received the best client experience one could expect. Joseph provided a lot of information willingly without even expecting to do the work. He wanted to ensure I was informed so the job was done right no…

Refrigerator/freezer repair+ Responsiveness+ Punctuality+ Quality
Sergio2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Servicio INCREIBLE!. Ademas de su amabilidad. Muy honesto y explicito en su trabajo. Y sobretodo comunicativo, esta en contacto desde el primer momento

Refrigerator/freezer repair+ Responsiveness+ Punctuality+ Professionalism
Scott8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Joseph was prompt and honest about the action required for the issues. He was also very fair on the cost of the repairs. No surprises with the bill He responded very quickly and I had my appliances fixed right away. I highly recommend Joseph.

Refrigerator/freezer repairWasher/dryer repair+ Responsiveness+ Punctuality+ Quality
PaulaLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Joseph repaired my refrigerator this morning, in super fast time and very very reasonable! He was on time, very pleasant and professional. I highly recommend Joseph!!!!

Refrigerator/freezer repair+ Responsiveness+ Punctuality+ Quality
WendyLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Joseph was GREAT! He was very communicative on the phone prior to our appointment. Something I though was major, he explained was normal. He came to fix the drain line in my fridge. He showed me everything as he worked, was done within an hour. He was conscious of keeping everything clean, and also checked a few…

Dishwasher repairRefrigerator/freezer repair+ Responsiveness+ Punctuality+ Quality
Evan1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Was on time, knowledgeable and fixed it quickly at a reasonable price. I would definately recommend

Refrigerator/freezer repair+ Responsiveness+ Punctuality+ Quality
PaulLocal Guide · 91 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Joe was excellent professional and is courteous. He respected my house wore his face covering quick response and fair pricing.

Refrigerator/freezer repair+ Responsiveness+ Punctuality+ Quality
Zach5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

If you have any issues with appliances this is your guy right here. Super nice and has tons of knowledge please give him a call with any appliance issues.

Refrigerator/freezer repair+ Responsiveness+ Punctuality+ Quality
WalterLocal Guide · 23 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Able to address several issues I had ongoing with one requiring a necessary part. Communication throughout the entire process was great and the speed with which the entire project was done was great. Great work ethic and professional attitude. Will use his services again if needed and would gladly recommend.

Refrigerator/freezer repair+ Responsiveness+ Punctuality+ Quality
C10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Joseph was referred to me by my father. My father hired him for work at his house and was very pleased with the outcome. I called Joseph as I was having problems with my refrigerator. Joseph responded immediately and gave me a quick diagnosis and quote on the work. A part had to be ordered and Joseph stayed in close…

Refrigerator/freezer repair+ Responsiveness+ Punctuality+ Quality
Hubert2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Very thorough and efficient. All appliances are up and running. Will refer and will use again. Thanks Joe for the wonderful service!

Dishwasher repairRefrigerator/freezer repairStove & cooktop repair+ Responsiveness+ Punctuality+ Quality
Djinji9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Joseph has excellent customer service! Very nice and honest about the problem with your appliance. Always responsive and ready to help! Totally recommended!

Refrigerator/freezer repair+ Professionalism
Private4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Joseph was very professional and pleasant to talk with. He explained what he had repaired and offered suggestions. He followed up the next morning to make sure I had ice and that everything is working as it should! I will definitely recommend Joseph to my friends and family.

Refrigerator/freezer repair+ Responsiveness+ Professionalism
Jeremy7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Joseph has repaired nearly all the appliances in my house and condo over the years. He could possibly be the best appliance repair person ever. You will not find a repair person more knowledgeable and caring. Highly recommended!!

Dishwasher repairDryer repairRefrigerator/freezer repair+ Responsiveness+ Punctuality+ Quality
Juliette13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Fast and great service! Very professional and clean. They were able to work around my schedule which was very helpful! The pricing was good and I didn’t feel like I was ripped off. I highly recommend this company!

Refrigerator/freezer repair
A2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rating only, no written review.

Refrigerator/freezer repair+ Responsiveness+ Punctuality+ Professionalism
Luisa5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Refrigerator/freezer repair+ Responsiveness+ Punctuality+ Quality

Price

$173-37% vs typical appliance repair

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 32%Reasonable 65%Overpriced 0%Not sure 3%

Jobs customers hired them for

JobReviewsCategory typical
Washing machine repair75$126–$371
Dryer repair64$176–$365
Dishwasher repair47$119–$371
Washer/dryer repair47$126–$340
Refrigerator/freezer repair31$139–$440
Refrigerator repair15$196–$435
Stove & cooktop repair12$132–$410
Oven repair10$153–$427

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