Analyzing 9,108,2729.1M ReviewsFor 25,80125.8K Experts

Experts Reviews · Company report
Joseph De'Appliance Guy logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%100+54.5Reliability 24%99+24Value 14%100+14.1Replies to reviews 7%83+5.9Experts Score= 99Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.99SCORE

Joseph De'Appliance Guy

Pompano Beach, FL · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #11Position by Experts Score among all companies we track in this category. of 108 appliance repair · 5.0★ from 831 Google reviews

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Percentile vs other appliance repair (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: satisfaction and craft & service; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Joseph De'Appliance Guy is better than 100% of appliance repair.A
100
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Joseph De'Appliance Guy is better than 99% of appliance repair.A
99
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Joseph De'Appliance Guy is better than 100% of appliance repair.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Joseph De'Appliance Guy is better than 100% of appliance repair.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Joseph De'Appliance Guy is better than 100% of appliance repair.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Joseph De'Appliance Guy is better than 83% of appliance repair.A
83

Reviews for your job

Customers hired Joseph De'Appliance Guy for 8 kinds of job.

Joseph De'Appliance Guy for refrigerator repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.15
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$196–$435
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 84/100.How Job match is calculatedBuilt only from reviews Google tagged “Refrigerator repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#5 / 36

All 15 Google reviews tagged “Refrigerator repair”

Glenn4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Knowledgeable,honest and trustworthy. He will be my go ti guy from this point going forward. Loved the young man.

Refrigerator repairWasher/dryer repair+ Responsiveness+ Punctuality+ Quality
pvbaelen9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Joseph is everything you look for in an appliance repairman. He's friendly, knowledgable, and looks for ways to save you money rather than trying to shaft you. His rates are good and he can be trusted to give you the straight scoop. Highly recommended.

Household appliance installationRefrigerator repair+ Responsiveness+ Punctuality+ Quality
Blu_Thunder6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

The technician was quick and professional.

Refrigerator repair+ Responsiveness+ Punctuality+ Quality
DavidLocal Guide · 39 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Joseph is absolutely the best appliance repair person in the business! I had a fridge stop working. Called him on a Monday at 2pm, and he came over at 8:30am the next day and fixed the problem within 30 minutes. He was not only amazing, he fairly priced the repair and then followed up to make sure my fridge was…

Refrigerator repair+ Responsiveness+ Punctuality+ Quality
Lauren4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

He was very professional! Very quick as well was in and out. Very reasonable prices as well. Would recommend to anyone use him!

Refrigerator repair+ Responsiveness+ Punctuality+ Professionalism
PamLocal Guide · 47 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

HIGHLY RECOMMEND! NICE GUY, ON TIME, RELIABLE, FAIR PRICED, PROFESSIONAL. FINALLY A GOOD REAL COMPANY !

Refrigerator repair+ Responsiveness+ Punctuality+ Quality
Michael4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Joseph, is one of the most reliable, honest repair person I've came across in a long time. I would hesitate to recommend him to friends and family.

Refrigerator repairStove, cooktop & oven repair
Agne5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Joseph is our "go to" professional when it comes to any appliance repairs. I can't recommend him enough - knowledgeable, honest, professional, fair prices, responsive.

Refrigerator repairWashing machine repairWasher/dryer repair+ Responsiveness+ Punctuality+ Quality
Amanda1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Wow! Joseph is simply the best! From the immediate help he provided, to the knowledge of his craft, to the easy-going personality, and the fact that he went above and beyond my expectations! I would highly recommend Joseph and if you’re in need of some appliance help, he’s your best choice!

Refrigerator repair+ Quality
Veronica1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

This guy is a gem!! Very prompt efficient. Knowledgeable & professional & reasonable. I will keep him in my address book for any future needs.

Refrigerator repair+ Responsiveness+ Punctuality+ Professionalism
David5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I will call no one else for Applicance repair. Joseph will be my go to guy, dude was transparent and very reasonable priced. It’s hard to find honest people much less a honest Applicance technician. I will recommend him to everyone I know.

Refrigerator repair+ Responsiveness+ Punctuality+ Professionalism
Terri7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Joe was able to fit me into his schedule. He promptly and efficiently fix my refrigerator appliance and I mentioned to him a different part I wanted replaced said he would research which he did and got back to me. He was efficient, professional, knowledgeable and I would definitely use him again. Terri M

Refrigerator repair+ Responsiveness+ Punctuality+ Quality
MariaLocal Guide · 25 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Impressed with Joseph’s service. He is knowledgeable, professional, clean and neat, and very honest. Definitely recommend his services. And he is also very nice.

Refrigerator repairStove & cooktop repair+ Responsiveness+ Punctuality+ Quality
Norma2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Joseph is a very nice person. He actually took the time out to help trouble shot our refrigerator issue on a Sunday. it’s very Difficult to find an appliance repair man these days. I would recommend Joseph to anybody who needs an appliance repair. He is very honest and very helpful.

Dryer repairRefrigerator repairWasher/dryer repair
HoneyLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

This is not the 1st time we've hired Joseph to fix an appliance in our home, and it will not be the last. Words cannot express how professional, courteous, reasonable and thorough this man is. I trust him 100%. Just hope that he never moves his business away from here! On a personal note, in addition to being a…

Refrigerator repair+ Responsiveness+ Punctuality+ Quality

Price

$173-37% vs typical appliance repair

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 32%Reasonable 65%Overpriced 0%Not sure 3%

Jobs customers hired them for

JobReviewsCategory typical
Washing machine repair75$126–$371
Dryer repair64$176–$365
Dishwasher repair47$119–$371
Washer/dryer repair47$126–$340
Refrigerator/freezer repair31$139–$440
Refrigerator repair15$196–$435
Stove & cooktop repair12$132–$410
Oven repair10$153–$427

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