Experts Reviews · Company report
Joseph De'Appliance Guy logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%100+54.5Reliability 24%99+24Value 14%100+14.1Replies to reviews 7%83+5.9Experts Score= 99Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.99SCORE

Joseph De'Appliance Guy

Pompano Beach, FL · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #11Position by Experts Score among all companies we track in this category. of 108 appliance repair · 5.0★ from 831 Google reviews

Report card

Percentile vs other appliance repair (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: satisfaction and craft & service; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Joseph De'Appliance Guy is better than 100% of appliance repair.A
100
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Joseph De'Appliance Guy is better than 99% of appliance repair.A
99
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Joseph De'Appliance Guy is better than 100% of appliance repair.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Joseph De'Appliance Guy is better than 100% of appliance repair.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Joseph De'Appliance Guy is better than 100% of appliance repair.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Joseph De'Appliance Guy is better than 83% of appliance repair.A
83

Reviews for your job

Customers hired Joseph De'Appliance Guy for 8 kinds of job.

Joseph De'Appliance Guy for washing machine repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.75
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$126–$371
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 95/100.How Job match is calculatedBuilt only from reviews Google tagged “Washing machine repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#4 / 70
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 75 Google reviews tagged “Washing machine repair” · showing 40

Heather10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Joseph De’Appliance is the BEST! We have used him for refrigerator and washing machine service. He is professional, honest and provides reliable and quick service. Within a few hours of calling, he was able to fix my washing machine! The other job with my refrigerator proved to be a lot of work but he took his time…

Great priceRefrigerator/freezer repairWashing machine repair
Madurvani5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Joe fixed my dishwasher and my washing machine in about an hour. He was clear and concise about what he’s doing and explained what happened for me to have these issues in the first place. He felt like family and I trusted him right away. I’d recommend him 10/10 for anyone looking to get your appliances looked at. Thank you again Joe!

Dishwasher repairWashing machine repair
Heidi2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Joseph is very professional and reliable and knows his stuff. Highly recommend him to fix any appliance!

Reasonable priceWashing machine repair
sharon4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I would highly recommend Joseph…. a true professional. I greatly appreciated the attention to detail throughout the time from initial contact until service completion.

Washing machine repair
Barbara4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

He came out right away. He is reliable, courteous, and knowledgeable. I would use him again in a heartbeat! I highly recommend his service!

Reasonable priceWashing machine repair
StaceyLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Joe was great. Very responsive by phone, kept me informed and completed the job neatly and professionally. A year later, and I had a dryer issue. Joe was great at problem solving with me over the phone so I didn’t need a house call. You can’t do better than Joe. Strongly recommend!

Washing machine repair+ Responsiveness+ Punctuality+ Quality
DavidLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Joseph is everything one would hope for in an appliance repair professional…He actually was “professional”, honest, prompt, communicative, responsible, neat, appropriately priced, and an expert in his craft.He diagnosed the source of our washing machine malfunction in about two seconds, ordered and picked up the…

Washing machine repair+ Responsiveness+ Punctuality+ Quality
Sharon8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Joseph was very efficient in quickly resolving our issues with the washing machine. Highly recommend his services.

Washing machine repair+ Responsiveness+ Punctuality+ Quality
kathy7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I recently had the pleasure of requesting the washer machine repair service provided by Joseph De'Appliance Guy. From start to finish, the experience was exceptional, and I am more than satisfied with the results. Joseph arrived promptly at the scheduled time, equipped with all the necessary tools and parts, ready…

Washing machine repair+ Responsiveness+ Punctuality+ Quality
Finfan685 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

One of the most honest people I have ever worked with. I had an issue with my LG Fridge and when I called Joe he informed me it is a known problem and to contact LG to see if they would repair it and they did at no charge to me! He could have came out to my home and charged me a bunch on money but he didn’t. When I…

Washing machine repair+ Responsiveness+ Punctuality+ Quality
Mclaren6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Knowledgeable and punctual. Did a great job fixing our broken Samsung washing machine. 10/10 would work with Joe again. Thanks again

Washing machine repair
DidierLocal Guide · 22 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I'm thrilled to leave a 5-star review for Joseph De Appliance Guy! We just had our Samsung washing machine's gasket replaced, and the service was impeccable. Joseph's expertise was evident as he efficiently replaced the gasket, restoring our machine to perfect working order. His professionalism, attention to detail,…

Washing machine repair+ Responsiveness+ Punctuality+ Quality
Matthew8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Great Work!!!

Washing machine repair+ Responsiveness+ Punctuality+ Quality
HopeLocal Guide · 23 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Very grateful to Joe! My dad has an older washer & dryer, but it’s a good top of the line model with large capacity. We didn’t want to replace it with a cheaper made model. Joe got the washing machine humming again, even replaced our broken handle. He went above & beyond! Additionally his communication skills are…

Dryer repairWashing machine repairWasher/dryer repair+ Responsiveness+ Punctuality+ Quality
ALEX3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

This gentleman Joseph was a respectful and profesional person. I own a business so I can appreciate that. Thanks again

Dryer repairWashing machine repairWasher/dryer repair+ Responsiveness+ Punctuality+ Quality
IdaLocal Guide · 121 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Quick, honest, and professional. I've never been so pleased with a repair. In less than 24 hours after our first communication my washer was running like new! If you want reliable, honest, and professional service then look no further😊😊😊

Washing machine repair+ Responsiveness+ Punctuality+ Quality
Nancy8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Came the same day I called with the part and promptly fixed the problem.

Washing machine repair+ Responsiveness+ Punctuality+ Quality
StefanieLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Joseph is extremely experienced and knew exactly what was wrong before even getting here. Very honest and trustworthy!! Absolutely recommend for any repairs! Thank again Joseph!

Washing machine repair+ Responsiveness+ Punctuality+ Professionalism
Harry4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Professional, helpful, honest, friendly, responsive, and priced reasonably. I would highly reccomend this service.

Refrigerator/freezer repairWashing machine repair+ Responsiveness+ Punctuality+ Quality
TraceyLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Very satisfied with the service provided! Would definitely recommend him.

Washing machine repair+ Responsiveness+ Punctuality+ Professionalism
MalenaLocal Guide · 12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Joseph was responsive and honest. So glad I took my neighbors recommendation and called him. He advices me to replace rather than repair and he was spot on. He was fair and punctual. Will definitely use him again if need arises!

Washing machine repair+ Responsiveness+ Punctuality+ Quality
Terry2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Joe quickly returned my call, provided free advice, provided a cost estimate, communicated continuously, and completed the job very professionally.

Washing machine repair+ Responsiveness+ Punctuality+ Quality
AlysseLocal Guide · 75 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Very professional and he knows his craft. I'm absolutely glad I found him & I will refer him whenever I can.

Washing machine repair+ Responsiveness+ Punctuality+ Quality
Steve3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

From start to finish this was an *outstanding* experience - Joseph was professional and enthusiastic, had great communication skills, and was able to diagnose issues with our cooktop and dishwasher remotely by talking us through taking a few pictures and a video before he came to make sure he brought the right…

Stove & cooktop repairWashing machine repair+ Responsiveness+ Punctuality+ Quality
Gabriela8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Joseph was an absolute pleasure to work with. I talked to him yesterday at 5PM and by 8:40AM today, he already had the part and was on his way to fix our washing machine. He was punctual, knowledgeable, pleasant and very fair in his prices. He did an amazing job! I highly recommend him.

Washing machine repairWasher/dryer repair+ Responsiveness+ Punctuality+ Quality
Howard7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Joe is very responsive, knowledgeable and conscientious. We will gladly use him again.

Refrigerator/freezer repairWashing machine repair+ Responsiveness+ Quality+ Professionalism
cdh04c5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Joe’s the man, straightforward and knowledgeable. We had Joe repair a washer for my Grandmother. We told him what the issue was before he got here and within 10mins of arriving he confirmed the broken part. He proactively bought the parts before arriving, on his own dime, and our issue was resolved within 30mins. If you need an appliance fixed call Joe.

Washing machine repair+ Responsiveness+ Punctuality+ Quality
Santisha3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Joseph Is the best. I contacted him on Friday, sent him a few screenshots and he knew exactly what my issue was. He was able to fix my issue on Saturday within minutes, machine was working.His price was very reasonable unlike others I contacted.

Washing machine repair+ Responsiveness+ Punctuality+ Quality
lainie5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Joseph was amazingly responsive and accommodating from the get-go…he initially responded to my call within 5 min and he arrived at my home the nxt morning at 8:30am( he had a full day of service calls and wanted to diagnose my issue incase he needed some parts)! The problem was a faulty lid latch….and Joseph was…

Customer photo from lainie's review
Washing machine repair+ Responsiveness+ Punctuality+ Quality
ShariLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Joseph was very professional and knowlegable . He immediately knew how to assess the problem. I would highly recommend Joseph for your appliance needs.

Washing machine repair+ Responsiveness+ Punctuality+ Quality
Abby3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Just hire Joseph! Don't hesitate, don't shop around. He is fast, efficient, punctual, professional, and personable. I would reach out to him in a heartbeat should I ever require his services again.

Washing machine repair
Agne5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Joseph is our "go to" professional when it comes to any appliance repairs. I can't recommend him enough - knowledgeable, honest, professional, fair prices, responsive.

Refrigerator repairWashing machine repairWasher/dryer repair+ Responsiveness+ Punctuality+ Quality
Barbara5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I can't say enough about Joseph, from the moment he walked in our home, he was so warm with his smile and his introduction of himself. His work was done to perfection, so reasonable and he explained everything he told us step by step what he was doing. He was awesome, so professional. We are so satisfied, he…

Dishwasher repairWashing machine repair
Roula10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

My washing machine stopper spinning I called Joseph and he came on time he was very helpful and patient and explained to me lot of things I never knew about washing machines. Joseph is honest and reliable. I am very glad I found him. If your appliances needs service, look no further and call this nice honest guy ,…

Washing machine repair+ Responsiveness+ Punctuality+ Quality
Ed1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Professional courteous I would highly recommend for any needed service

Washing machine repair+ Responsiveness+ Punctuality+ Quality
jaimie1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Was a total professional, meticulous and knowledgeable. Excellent!!!

Washing machine repair+ Responsiveness+ Punctuality+ Quality
LPLocal Guide · 93 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

On a holiday weekend I had to call around for a washer repair and the 1st company made an appt. to come out but asked no questions about what was wrong. That didn't sit well with me so I called Joseph and left a message. Within an hour, he requested my machine info and described issue. Joseph texted and called me…

Washing machine repair+ Responsiveness+ Punctuality+ Quality
Anthony4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Had a malfunctioning washing machine. Joseph was able to diagnose the problem efficiently and professionally. Fantastic communication and customer service!

Washing machine repair+ Responsiveness+ Professionalism+ Value
DanielleLocal Guide · 25 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

It was such a pleasure working with Joseph. He was extremely responsive and helpful over the phone and was able to fix our washing machine within 24 hrs of us contacting him. He is friendly and professional and does a great job!

Washing machine repair+ Responsiveness+ Punctuality+ Quality
Theresa6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Highly recommend Joseph De'Appliance Guy! He was able to diagnose the problem at my washing machine with my description on the phone. He ordered the part and was at my house within a couple of days. He ran through the diagnostic tests to confirm his diagnosis, explaining every step to me so I understood the problem…

Washing machine repair+ Responsiveness+ Punctuality+ Quality

Show more washing machine repair reviews (35 more) →

Price

$173-37% vs typical appliance repair

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 32%Reasonable 65%Overpriced 0%Not sure 3%

Jobs customers hired them for

JobReviewsCategory typical
Washing machine repair75$126–$371
Dryer repair64$176–$365
Dishwasher repair47$119–$371
Washer/dryer repair47$126–$340
Refrigerator/freezer repair31$139–$440
Refrigerator repair15$196–$435
Stove & cooktop repair12$132–$410
Oven repair10$153–$427

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