Josh Murray: Primerica - Financial Services logo

Josh Murray: Primerica - Financial Services

Financial consultant · Haltom City, TX · reviewed since 2023

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%99+58.1Reliability 26%97+25.3Value 15%100+15.2Experts Score= 99Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.99SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#2 of 26 financial advisorsPosition by Experts Score among all companies we track in this category. · better than 96%
5.0 ★★★★★ 29 Google reviews · 3 photos
100%five-star reviews
5.00★last 12 monthsAverage stars on reviews from the last 12 months only.
0%1–2★, last 20 reviewsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
76%reviews answered by the owner
Sep 2026latest review

Josh Murray: Primerica - Financial Services at a glance

Google reviewers rate this financial consultant five stars based on twenty-nine reviews. Clients describe the service as professional, patient, and informative, noting that agents explain life insurance details thoroughly and answer all questions without rushing. The process is frequently characterized as easy, efficient, and smooth, with customers highlighting the staff's helpfulness in understanding financial needs and completing applications. No recurring criticisms appear in the provided excerpts.

  • Google rating: 5.0 out of 5 from 29 reviews (100% five-star).
  • Reviews on this page: 29 Google reviews (23 with written comments).
  • Owner responses: the business replied to 76% of reviews.
  • Most recent review: September 15, 2026.
  • Service: Financial Advisor serving Haltom City, Texas.

Data from Google, last updated October 26, 2026.

Score profile vs other financial advisors

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.

Satisfaction99Reliability97Craft & service–Value100Momentum100Replies to reviews–Satisfaction: 99 (median 97)Reliability: 97 (median 97)Value: 100 (median 100)Momentum: 100 (median 100)
This companyFinancial Advisors median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Josh Murray: Primerica - Financial Services: 99/100 on this factor. Category median: 97.A
99
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Josh Murray: Primerica - Financial Services: 97/100 on this factor. Category median: 97.A
97
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 100.–
–
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Josh Murray: Primerica - Financial Services: 100/100 on this factor. Category median: 100.A
100
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Josh Murray: Primerica - Financial Services: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 45.–
–

Bar = this company · dark tick = category median.

Star ratings

29 Google reviews we collected

  • 5 stars29100%
  • 4 stars00%
  • 3 stars00%
  • 2 stars00%
  • 1 star00%

Praise vs complaints

Phrases our text analysis found in 23 written reviews

  • Praise40100%
  • Complaints00%

PriceGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Price verdicts customers left with their Google review

  • Great price583%
  • Reasonable117%
  • Overpriced00%
  • Not sure00%

Topic share

How often each topic comes up in the written reviews

  • Staff & attitude1435%
  • Would recommend820%
  • Communication718%
  • Quality & results615%
  • Speed & response38%
  • Price & value13%
  • Honesty & trust13%

What customers talk about

We read 23 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “Liesl is always so helpful, professional, and friendly to talk with about my financial needs and goals for both now and in the future.”
  • “Highly recommend him to anyone in need of any life insurance!”
  • “He explained everything in depth & answered every question I had!”
  • “The entire process was efficient and Carl Miller was patient and thorough with each question I asked throughout the application process.”
  • “I've had a policy for quite a while and decided to upgrade to a higher amount for my policy it was quick and easy over the phone I docusigned I'm very pleased”
  • “It’s worth it.”
  • “amazing to work with—patient, informative, and genuinely cared about finding the right coverage for my needs.”

praise complaint · found by our text analysis, Google review wording unchanged.

Reviews for your job

Customers hired Josh Murray: Primerica - Financial Services for 6 kinds of job. Pick one to see what they paid and said.

Recent reviews

Anna2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Liesl is always so helpful, professional, and friendly to talk with about my financial needs and goals for both now and in the future.

Insurance purchase consultingRetirement savings consultingRetirement-related financial consulting
Anna7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Josh Murray is top tier with his customer service & making sure all my concerns & needs were met! He explained everything in depth & answered every question I had! Highly recommend him to anyone in need of any life insurance! He’ll leave you with peace of mind & security!

Great priceFinancial planInsurance purchase consultingFinancial coaching
Kristen5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

amazing to work with—patient, informative, and genuinely cared about finding the right coverage for my needs. They made everything easy to understand and I never felt rushed. Highly recommend!

Great price
Zoe2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

I highly recommend if you wanting to establish more income or just do something different I highly recommend come to Primerica. The people are just so nice and always has positive attitudes and they will help you as much as they can.

Great priceFinancial plan
Christina2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Taylor Robertson is training my daughter for this job. She was very professional and respectful. This is a legit company and I hope my daughter thrives in it.

Jade2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Very sweet people to a speak with and they make things very understandable for people who know nothing about finances! would recommend them to anyone!

Photos

Customer reviews

5.0 ★★★★★ 29 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Jobs customers hired them for — from Google's service tags and the review text
Filter by topic — each topic is highlighted in the reviews in the same color
Anna Blanton2 reviewsTotal number of Google reviews Anna has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Liesl is always so helpful, professional, and friendly to talk with about my financial needs and goals for both now and in the future.

  • Services: Insurance purchase consulting, Retirement savings consulting, Retirement-related financial consulting, Investment advising, General investment consulting
Response from the owner · a month ago

We’re happy to hear that our service left a positive impression. Thank you for the wonderful feedback!

Amanda WilsonLocal Guide · 32 reviewsTotal number of Google reviews Amanda has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Awesome experience

  • Price assessment: Great price
  • Services: Non-profit financial consulting, Financial plan
Response from the owner · 2 months ago

Hearing that you had a positive experience makes our day! Thank you for the excellent rating.

Mikel Doyle7 reviewsTotal number of Google reviews Mikel has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Absolutely professional and she made it so essy for me to get signed up...

Response from the owner · 2 months ago

Thank you for the wonderful rating! We appreciate you sharing your experience and are glad we could serve you well.

Bill Welch2 reviewsTotal number of Google reviews Bill has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Very informative. Victoria was great

  • Price assessment: Great price
  • Services: Insurance purchase consulting, Retirement-related financial consulting, Insurance-related financial advisement
Response from the owner · 5 months ago

Thanks for your great review! We truly appreciate your business.

Connie WelchLocal Guide · 13 reviewsTotal number of Google reviews Connie has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Answered ALL my questions.. and I had lots!

  • Price assessment: Reasonable price
  • Services: Insurance purchase consulting, Retirement savings consulting, Retirement-related financial consulting, Insurance-related financial advisement
Response from the owner · 5 months ago

Thanks for your great review! We truly appreciate your business.

Anna Wyatt7 reviewsTotal number of Google reviews Anna has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Josh Murray is top tier with his customer service & making sure all my concerns & needs were met! He explained everything in depth & answered every question I had! Highly recommend him to anyone in need of any life insurance! He’ll leave you with peace of mind & security!

  • Price assessment: Great price
  • Services: Financial plan, Insurance purchase consulting, Financial coaching, Investment advising, Insurance-related financial advisement
Response from the owner · 7 months ago

We are thrilled to have left such a positive impression with our service. Thank you for the high rating.

Kristen Dirago5 reviewsTotal number of Google reviews Kristen has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

amazing to work with—patient, informative, and genuinely cared about finding the right coverage for my needs. They made everything easy to understand and I never felt rushed. Highly recommend!

  • Price assessment: Great price
Response from the owner · 8 months ago

We are thrilled to have left such a positive impression with our service. Thank you for the high rating.

Zoe Beddingfield2 reviewsTotal number of Google reviews Zoe has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I highly recommend if you wanting to establish more income or just do something different I highly recommend come to Primerica. The people are just so nice and always has positive attitudes and they will help you as much as they can.

  • Price assessment: Great price
  • Services: Financial plan
Response from the owner · 8 months ago

Your kind words and high rating mean so much. Thank you for sharing your experience.

Christina Daggett2 reviewsTotal number of Google reviews Christina has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Taylor Robertson is training my daughter for this job. She was very professional and respectful. This is a legit company and I hope my daughter thrives in it.

Response from the owner · a year ago

Thank you for the 5 stars. Client satisfaction is important to us, and we are happy to have earned your high rating.

Jade Prince2 reviewsTotal number of Google reviews Jade has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Very sweet people to a speak with and they make things very understandable for people who know nothing about finances! would recommend them to anyone!

Response from the owner · a year ago

We're pleased to know you thought so highly of your experience with us, Jade. Thanks for choosing Primerica!

Josh Murray: Primerica - Financial Services on Google Maps →

Business details