warren carter2 reviewsTotal number of Google reviews warren has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleExpert service and work!!!
Josh the Window Cleaner & Power Washing LLC
How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%87+47.5Reliability 24%87+21.1Value 14%100+14.1Replies to reviews 7%86+6.1Craft & service penalty87−1.3Experts Score= 87Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.87SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#56 of 61 pressure washing servicesPosition by Experts Score among all companies we track in this category. · better than 8%
4.9 ★★★★★ 1,412 Google reviews · 24 photos
92%five-star reviews
4.91★last 12 monthsAverage stars on reviews from the last 12 months only.
1.9%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
71%reviews answered by the owner
Nov 2026latest review
Josh the Window Cleaner & Power Washing LLC at a glance
Customers frequently praise the company for thorough window cleaning, pressure washing, and seasonal services like Christmas light installation, noting consistent punctuality and professional communication. Recurring themes include streak-free results and fair pricing, though some reviews cite issues with exterior cleaning methods that leave water marks. A few low-star mentions describe late arrivals, debris left on landscaping, or inconsistent crew performance, while the owner actively responds to a majority of feedback.
- Google rating: 4.9 out of 5 from 1,412 reviews (92% five-star).
- Reviews on this page: 1,412 Google reviews (1,058 with written comments, 32 with photos).
- Owner responses: the business replied to 71% of reviews.
- Most recent review: November 1, 2026.
- Service: Pressure Washing Service serving Akron, Ohio.
Data from Google, last updated November 3, 2026.
Score profile vs other pressure washing services
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Josh the Window Cleaner & Power Washing LLC: 87/100 on this factor. Category median: 98.A
87
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Josh the Window Cleaner & Power Washing LLC: 87/100 on this factor. Category median: 98.A
87
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Josh the Window Cleaner & Power Washing LLC: 87/100 on this factor. Category median: 100.A
87
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Josh the Window Cleaner & Power Washing LLC: 100/100 on this factor. Category median: 100.A
100
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Josh the Window Cleaner & Power Washing LLC: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Josh the Window Cleaner & Power Washing LLC: 86/100 on this factor. Category median: 77.A
86
Bar = this company · dark tick = category median.
Star ratings
1,412 Google reviews we collected
- 5 stars1,30592%
- 4 stars685%
- 3 stars111%
- 2 stars60%
- 1 star222%
Praise vs complaints
Phrases our text analysis found in 1,058 written reviews
- Praise1,90498%
- Complaints332%
PriceGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
- Great price6126%
- Reasonable15967%
- Overpriced63%
- Not sure115%
Topic share
How often each topic comes up in the written reviews
- Quality & results58030%
- Staff & attitude49426%
- Speed & response32017%
- Would recommend26514%
- Communication1337%
- Price & value1317%
- Honesty & trust141%
What customers talk about
We read 1,058 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Used for the third or fourth year - another great job.”
“The windows are all streaked and look awful in the sun.”
“Charles is such a professional …he called 30 minutes out, was on time, removed his shoes when he entered the house…I could tell he takes great pride i…”
“Snifini was rude, not how I would conduct business at all.”
“Excellent service, prompt, attention to details and clean windows & screens!”
“The check never showed up and I have called him 2 more times over 2 months with no check ever sent.”
“Josh the Window Cleaner and staff did not disappoint and I highly recommend.”
“They cleaned my house well enough, so I recommended them to a friend, before noticing they left a mess in my yard from the solution they used in a pil…”
“Our cleaner was friendly, efficient, explained everything, neat and very personable!”
“Got all the windows very clean especially the hard to reach upper transom which are 18’ off the ground.”
“They are professional, respectful of your surroundings and their prices are very reasonable.”
“Josh the Window cleaner overcharges significantly for their services, you're better off shopping around elsewhere as you can find the same quality ser…”
“This company was efficient, careful, friendly, thorough, reliable and just all around GREAT!”
“THIS IS CREDIT CARD FRAUD AND i TOLD HIM THAT THE CARD WAS NOT EVEN MY CREDIT CARD.”
People customers mention
- Charles 12 reviews
- Dale 11 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Josh the Window Cleaner & Power Washing LLC for 5 kinds of job. Pick one to see what they paid and said.
Recent reviews
Peggy9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 days ago★★★★★
Very thorough. Charles did a great job cleaning the walkways and our enormous driveway. Do you do Christmas lights?
Reasonable pricePower/pressure washing+ Responsiveness+ Professionalism+ Value
Pamela10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 days ago★★★★★
Our windows are gleaming including our sunroom which is almost all glass top to bottom. Highly recommend this company.
Reasonable priceInterior & exterior window cleaning+ Quality+ Professionalism+ Value
LoriLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 days ago★★
My first experience with this co. Scheduled appointment was for 8:00am, I received a call at that time it would be between 2:00-3:00. They arrived at 4:30. I needed to keep rescheduling my day. I’ve have residential window cleaning for over 15 years. This was a different way of doing the exterior windows for me.…
OverpricedInterior & exterior window cleaning
Bert9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 days ago★★★★★
Used for the third or fourth year - another great job. Arrived on time. Windows are streak free and sparkling. House and gutters too. Will use for other services also. Exceeded expectations. Highly recommended.
Reasonable priceInterior & exterior window cleaningService not listed
SusanLocal Guide · 40 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 days ago★★★★★
I decided to treat myself this Fall to whole house window cleaning. Charles is such a professional …he called 30 minutes out, was on time, removed his shoes when he entered the house…I could tell he takes great pride in his work. My windows and doors are spotless inside and out…they literally sparkle! Screens/sills…
Reasonable priceInterior & exterior window cleaning
JillLocal Guide · 126 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a week ago★★★★★
Josh's team is exceptional. I had to reschedule a couple times and they were very understanding. While here, Tom and Charles were incredibly thorough and cared about ensuring that we were satisfied with their work. We requested Josh to do everything from cleaning siding to the roof to windows, in and out and…
Great priceInterior & exterior window cleaningPower/pressure washingService not listed
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Interior & exterior window cleaning | 204 | — |
| Power/pressure washing | 170 | — |
| Rooftop/skylight cleaning | 16 | — |
| Roof cleaning | 15 | — |
| Soft wash cleaning | 7 | — |
Compare with
Photos
Customer reviews
4.9 ★★★★★ 1,412 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Jobs customers hired them for — from Google's service tags and the review text
Team members customers mention
Peggy “Nicky” Nichols9 reviewsTotal number of Google reviews Peggy has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleVery thorough. Charles did a great job cleaning the walkways and our enormous driveway. Do you do Christmas lights?
- Price assessment: Reasonable price
- Positive: Responsiveness, Professionalism, Value
- Services: Power/pressure washing
Pamela Carter-Wiley10 reviewsTotal number of Google reviews Pamela has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleOur windows are gleaming including our sunroom which is almost all glass top to bottom. Highly recommend this company.
- Price assessment: Reasonable price
- Positive: Quality, Professionalism, Value
- Services: Interior & exterior window cleaning
Lori SpitzerLocal Guide · 19 reviewsTotal number of Google reviews Lori has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleMy first experience with this co. Scheduled appointment was for 8:00am, I received a call at that time it would be between 2:00-3:00. They arrived at 4:30. I needed to keep rescheduling my day. I’ve have residential window cleaning for over 15 years. This was a different way of doing the exterior windows for me. There is a hose and brush used with no drying or wiping up the excess water. This could work well for commercial jobs, but it left puddles on my tiled covered porches. They tried to wipe up with rags, but I still needed to mop up the mess left behind. The cost was much higher than I’ve ever paid. I shared my experience with the co, I’ve yet to hear back.
- Price assessment: Overpriced
- Services: Interior & exterior window cleaning
Bert Zahn9 reviewsTotal number of Google reviews Bert has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleUsed for the third or fourth year - another great job. Arrived on time. Windows are streak free and sparkling. House and gutters too. Will use for other services also. Exceeded expectations. Highly recommended.
- Price assessment: Reasonable price
- Services: Interior & exterior window cleaning, Service not listed
Response from the owner · 2 years ago
Thank you!
Frank Berzansky2 reviewsTotal number of Google reviews Frank has written across all businesses on Google Maps, not just this one.
Review from Google · view on Googlejosh is very professional and did a great job!
- Price assessment: Reasonable price
- Services: Interior & exterior window cleaning
Susan PSLocal Guide · 40 reviewsTotal number of Google reviews Susan has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleI decided to treat myself this Fall to whole house window cleaning. Charles is such a professional …he called 30 minutes out, was on time, removed his shoes when he entered the house…I could tell he takes great pride in his work. My windows and doors are spotless inside and out…they literally sparkle! Screens/sills and tracks cleaned free of dirt. Josh the Window Cleaner and staff did not disappoint and I highly recommend.
- Price assessment: Reasonable price
- Services: Interior & exterior window cleaning
Karen Alsop6 reviewsTotal number of Google reviews Karen has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleExcellent service, prompt, attention to details and clean windows & screens!
- Price assessment: Reasonable price
- Services: Interior & exterior window cleaning
mike witczak8 reviewsTotal number of Google reviews mike has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleVery professional and quality work at a good price
Bonnie Lysaght5 reviewsTotal number of Google reviews Bonnie has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleThey did an awesome job hanging Christmas lights on the house.
Response from the owner · 6 months ago
Thank you Bonnie!
Josh the Window Cleaner & Power Washing LLC on Google Maps →
Business details
- Address: 842 Ashland Ct, Barberton, OH 44203
- Phone: (330) 808-1048
- Website: joshthewindowcleaner.net
- Service area: Akron, OH