Analyzing 5,323,564 Reviews For 14,136 Experts

Journey Salon & Day Spa logo
Journey Salon & Day Spa
Findlay, OH · 4.8★ (325)
How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%8+2.8Reliability 15%8+1.2Craft & service 20%44+8.8Value 10%38+3.8Momentum 8%8+0.6Track record 7%88+6.2Accountability 5%98+4.9Experts Score= 28Grade D: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.28
RankPosition by Experts Score among all companies we track in this category.#19
Typical billMedian bill customers of this company reported in their reviews (needs 3+ priced reviews).—
Bad jobsShare of reviews from the last 24 months that gave 1 or 2 stars.9.3%

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Journey Salon & Day Spa for massage

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Jobs reviewedHow many Google reviews are tagged with this job.7
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 81/100.How Job match is calculatedBuilt only from reviews Google tagged “Massage”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#1 / 1
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 7 Google reviews tagged “Massage”

Dave2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Best salon and spa in Findlay.

Great priceHaircutPedicureMassage
JenLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Deep tissue massage, full face wax, and french tip manicure. Amazing service per usual!

Customer photo from Jen's reviewCustomer photo from Jen's reviewCustomer photo from Jen's review
Reasonable priceBody waxingMassageManicure
Abigail2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

By far the best salon & spa in Findlay! The Journey team is so caring and skilled. I've had massages, facials, haircuts, manicures, and pedicures here and have always left feeling incredibly relaxed and pampered. A truly luxurious experience in Findlay that I would recommend to everyone!

Reasonable priceHaircutPedicureMassage
connieLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Love the way they pamper you! Very professional! You will not be disappointed…book your appointment today!

ManicureMassagePedicure
ShelbyLocal Guide · 41 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I had a wonderful massage with Melissa! It was so relaxing. The products used during my massage were very high quality and smelled amazing. The gift shop inside is an added bonus and they have a lot of neat goodies!

Massage
HeatherLocal Guide · 137 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Amazing place. I had the best spa day! Had a anti aging facial, massage, spa mani and a spa pedi! If you are there all day the even offer to bring you I'm lunch for $15! Everyone is super friendly.. Really the best Christmas present, telling my husband this is what I want next year too lol ❤

ManicureMassagePedicure
Christina4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Allie does an amazing job on my hair. She always does exactly what I wanted!

Massage

Why it scores 28How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%8+2.8Reliability 15%8+1.2Craft & service 20%44+8.8Value 10%38+3.8Momentum 8%8+0.6Track record 7%88+6.2Accountability 5%98+4.9Experts Score= 28Grade D: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.

Satisfaction8
Reliability8
Craft & service44
Value38
Momentum8
Track record88
Accountability98

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