Spas · Findlay, OH

Is Journey Salon & Day Spa any good?

Our verdict: mixed — #19 of 20 spas, better than 5%. Customers single out its accountability and track record; momentum is where it trails.

👍 Strengths

Accountability — better than 98% of peers

Track record — better than 88% of peers

👎 Watch-outs

Satisfaction — 8th percentile

Reliability — 8th percentile

Momentum — 8th percentile

Journey Salon & Day Spa for hairstyling

Clear ✕

8 customers reviewed a hairstyling job here and rated it 4.88★. For this job it ranks #6 of 7 spas we track.

All 8 Google reviews tagged “Hairstyling”

★★★★ Bailey · 6 months ago

I started going to Journeys a few years ago and that is when I found my amazing hair stylist, Calista! She always does a beautiful job on my hair and I won’t go to anyone else anymore! I now see her at her new salon “Curly Roots Hair Studio” in Lima. So lucky I found her!

Reasonable priceHaircutHairstyling
★★★★★ steve · 9 months ago

Wonderful experience. The staff were very courteous and knowledgeable. The spa offers a relaxing ambience second to none. Journey has something for everyone such as manicures, massages, hair styling, and my personal favorite the salt room. I would recommend Journey to anyone looking for a relaxing experience. Do…

Great priceHairstyling
★★★★★ Courtney · 10 months ago

Alyssa has done my hair twice now and it’s the best it’s ever looked! She is incredibly talented, and she’s also very friendly and helpful. Journey’s is peaceful, pretty, and serene. I enjoy that each stylist has their own alcove including chair and sink; it’s so private. Everyone is very friendly!

Reasonable priceHaircutHairstyling
★★★★★ Dolores · 3 years ago

Hannah made my first experience at Journeys wonderful.Thank you so much for my new style.

HairstylingHaircutShampoo & conditioning
★★★★★ Meagan · Edited 4 years ago

I absolutely love coming here. Allie does an amazing job every time. She's so polite and patient. She's professional and knows her stuff!

HairstylingHaircutWaxing
★★★★★ Trinity · 4 years ago

I absolutely love going to Journey! It is such a relaxing atmosphere and Courtney is amazing with my hair! Highly recommend

HairstylingHaircut
★★★★★ Allie · 5 years ago

Extremely caring staff. Felt very warm and welcoming from the moment I walked in. Great owners! Always enjoy my time here😊

BalayageHairstylingHaircut+ Punctuality+ Cleanliness+ Quality
★★★★★ Ang · 6 years ago

Rating only, no written review.

HairstylingManicure+ Punctuality+ Cleanliness+ Quality

Price

Not enough reviews with a price yet.

Questions about Journey Salon & Day Spa

Is Journey Salon & Day Spa good?

Yes by most measures: 4.8★ from 325 Google reviews and an Experts Score of 28/100 (grade D), #19 of 20 spas we track. 9.3% of reviews in the last two years were 1–2★ (category average 1.3%).

How much does Journey Salon & Day Spa charge?

Not enough customers reported a price yet. The spas median is $106.

What do customers hire Journey Salon & Day Spa for?

Mostly haircut (19), pedicure (10), hairstyling (8), manicure (7).

Does the owner respond to complaints?

The owner replied to 67% of 1–3★ reviews (category: 37%).

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