Experts Reviews · Company report
Journey Salon & Day Spa logoHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%8+2.8Reliability 15%8+1.2Craft & service 20%44+8.8Value 10%38+3.8Momentum 8%8+0.6Track record 7%88+6.2Accountability 5%98+4.9Experts Score= 28Grade D: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.28SCORE

Journey Salon & Day Spa

Findlay, OH · Grade DLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #19Position by Experts Score among all companies we track in this category. of 20 spas · 4.8★ from 325 Google reviews

📞 Call (419) 427-2420Request a call backWebsite ↗

Report card

Percentile vs other spas (100 = best)Percentile vs other companies in the category: 70 means better than 70% of them.. Strongest: accountability and track record; weakest: momentum.

SatisfactionSatisfaction · 35% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.Journey Salon & Day Spa is better than 8% of spas.F
8
ReliabilityReliability · 15% of the scoreHow rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).Journey Salon & Day Spa is better than 8% of spas.F
8
Craft & serviceCraft & service · 20% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.Journey Salon & Day Spa is better than 44% of spas.C
44
ValueValue · 10% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Journey Salon & Day Spa is better than 38% of spas.D
38
MomentumMomentum · 8% of the scoreLast 12 months vs lifetime average — improving or slipping.Journey Salon & Day Spa is better than 8% of spas.F
8
Track recordTrack record · 7% of the scoreReview volume and years with reviews.Journey Salon & Day Spa is better than 88% of spas.A
88
AccountabilityAccountability · 5% of the scoreOwner replies to 1–3★ reviews.Journey Salon & Day Spa is better than 98% of spas.A
98

Reviews for your job

Customers hired Journey Salon & Day Spa for 8 kinds of job.

Journey Salon & Day Spa for body waxing

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.4
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 72/100.How Job match is calculatedBuilt only from reviews Google tagged “Body waxing”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#4 / 5

All 4 Google reviews tagged “Body waxing”

★★★★★ Jen · 10 months ago

Deep tissue massage, full face wax, and french tip manicure. Amazing service per usual!

Reasonable priceBody waxingMassageManicure
★★★★★ Stephanie · 4 years ago

Have been visiting Journey Salon for over a year and love Allie who does amazing work on my hair. She is a pleasure and joy to visit. I look forward to seeing her for my appointments and highly recommend her for services.

Body waxingHair extensionsHaircut
★★★★★ saraya · 5 years ago

Rating only, no written review.

Body waxingHair extensions+ Quality
★★★★★ Morgan · 5 years ago

Rating only, no written review.

Body waxing+ Punctuality+ Cleanliness+ Professionalism

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 28%Reasonable 68%Overpriced 4%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Haircut19$45–$79
Pedicure10$61–$84
Hairstyling8$41–$89
Manicure7$43–$59
Massage7—
Body waxing4—
Skin treatments3$128–$172
Waxing2—

Compare with

Skin Therapy by Danielle & Co. logoSkin Therapy by Danielle & Co.Experts Score 76Findlay · 5.00★Living Waters Salon & Spa logoLiving Waters Salon & SpaExperts Score 72Findlay · 5.00★Graceful Beauty Aesthetics logoGraceful Beauty AestheticsExperts Score 71Findlay · 5.00★