Experts Reviews · Company report
How the Experts Score is calculatedEach factor is scored 0–100 against the other companies in this category (Satisfaction and Reliability also count absolute quality: 65% absolute, 35% relative), then weighted:Satisfaction 35%58+20.3Reliability 15%32+4.8Craft & service 20%38+7.6Value 10%26+2.6Momentum 8%7+0.6Track record 7%95+6.7Accountability 5%95+4.8Experts Score= 47Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.47SCOREJourney Salon & Day Spa
Findlay, OH · Grade CLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #51Position by Experts Score among all companies we track in this category. of 54 spas · 4.8★ from 325 Google reviews
Report card
Percentile vs other spas (100 = best)Percentile vs other companies in the category: 70 means better than 70% of them.. Strongest: track record and accountability; weakest: momentum.
SatisfactionSatisfaction · 35% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; 65% absolute (3.5★ = 0, 5★ = 100), 35% vs the category.Journey Salon & Day Spa is better than 58% of spas.C
58
ReliabilityReliability · 15% of the scoreHow rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better); 65% absolute (0% = 100, 15%+ = 0), 35% vs the category.Journey Salon & Day Spa is better than 32% of spas.D
32
Craft & serviceCraft & service · 20% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review with highlights; 65% absolute (0% = 100, 10%+ = 0), 35% vs the category.Journey Salon & Day Spa is better than 38% of spas.D
38
ValueValue · 10% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Journey Salon & Day Spa is better than 26% of spas.D
26
MomentumMomentum · 8% of the scoreLast 12 months vs lifetime average — improving or slipping.Journey Salon & Day Spa is better than 7% of spas.F
7
Track recordTrack record · 7% of the scoreReview volume and years with reviews.Journey Salon & Day Spa is better than 95% of spas.A
95
AccountabilityAccountability · 5% of the scoreOwner replies to 1–3★ reviews.Journey Salon & Day Spa is better than 95% of spas.A
95
Reviews for your job
Customers hired Journey Salon & Day Spa for 8 kinds of job.
Journey Salon & Day Spa for hair treatments
Clear ✕Jobs reviewedHow many Google reviews are tagged with this job.0
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).—
Usually paidThe price range customers picked most often for this job.—
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$95–$255
No written reviews mention this job yet.
No written reviews about this job yet.
Price
Not enough reviews with a price yet.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Great price 28%Reasonable 68%Overpriced 4%Not sure 0%
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Haircut | 19 | $45–$79 |
| Pedicure | 10 | $45–$76 |
| Hairstyling | 8 | $43–$131 |
| Manicure | 7 | $41–$58 |
| Massage | 7 | — |
| Body waxing | 4 | — |
| Skin treatments | 3 | $128–$172 |
| Waxing | 2 | — |
