Experts Reviews · Company report
Journey Salon & Day Spa logoHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%8+2.8Reliability 15%8+1.2Craft & service 20%44+8.8Value 10%38+3.8Momentum 8%8+0.6Track record 7%88+6.2Accountability 5%98+4.9Experts Score= 28Grade D: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.28SCORE

Journey Salon & Day Spa

Findlay, OH · Grade DLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #19Position by Experts Score among all companies we track in this category. of 20 spas · 4.8★ from 325 Google reviews

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Report card

Percentile vs other spas (100 = best)Percentile vs other companies in the category: 70 means better than 70% of them.. Strongest: accountability and track record; weakest: momentum.

SatisfactionSatisfaction · 35% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.Journey Salon & Day Spa is better than 8% of spas.F
8
ReliabilityReliability · 15% of the scoreHow rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).Journey Salon & Day Spa is better than 8% of spas.F
8
Craft & serviceCraft & service · 20% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.Journey Salon & Day Spa is better than 44% of spas.C
44
ValueValue · 10% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Journey Salon & Day Spa is better than 38% of spas.D
38
MomentumMomentum · 8% of the scoreLast 12 months vs lifetime average — improving or slipping.Journey Salon & Day Spa is better than 8% of spas.F
8
Track recordTrack record · 7% of the scoreReview volume and years with reviews.Journey Salon & Day Spa is better than 88% of spas.A
88
AccountabilityAccountability · 5% of the scoreOwner replies to 1–3★ reviews.Journey Salon & Day Spa is better than 98% of spas.A
98

Reviews for your job

Customers hired Journey Salon & Day Spa for 8 kinds of job.

Journey Salon & Day Spa for massage

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.7
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 81/100.How Job match is calculatedBuilt only from reviews Google tagged “Massage”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#1 / 1
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 7 Google reviews tagged “Massage”

★★★★★ Dave · 9 months ago

Best salon and spa in Findlay.

Great priceHaircutPedicureMassage
★★★★★ Jen · 10 months ago

Deep tissue massage, full face wax, and french tip manicure. Amazing service per usual!

Reasonable priceBody waxingMassageManicure
★★★★★ Abigail · 11 months ago

By far the best salon & spa in Findlay! The Journey team is so caring and skilled. I've had massages, facials, haircuts, manicures, and pedicures here and have always left feeling incredibly relaxed and pampered. A truly luxurious experience in Findlay that I would recommend to everyone!

Reasonable priceHaircutPedicureMassage
★★★★★ connie · 3 years ago

Love the way they pamper you! Very professional! You will not be disappointed…book your appointment today!

ManicureMassagePedicure
★★★★★ Shelby · 3 years ago

I had a wonderful massage with Melissa! It was so relaxing. The products used during my massage were very high quality and smelled amazing. The gift shop inside is an added bonus and they have a lot of neat goodies!

Massage
★★★★★ Heather · 3 years ago

Amazing place. I had the best spa day! Had a anti aging facial, massage, spa mani and a spa pedi! If you are there all day the even offer to bring you I'm lunch for $15! Everyone is super friendly.. Really the best Christmas present, telling my husband this is what I want next year too lol ❤

ManicureMassagePedicure
★★★★★ Christina · 3 years ago

Allie does an amazing job on my hair. She always does exactly what I wanted!

Massage

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 28%Reasonable 68%Overpriced 4%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Haircut19$45–$79
Pedicure10$61–$84
Hairstyling8$41–$89
Manicure7$43–$59
Massage7—
Body waxing4—
Skin treatments3$128–$172
Waxing2—

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