Analyzing 5,377,1955.4M Reviews For 14,40614.4K Experts

Experts Reviews · Company report
Journey Salon & Day Spa logoHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%8+2.8Reliability 15%8+1.2Craft & service 20%44+8.8Value 10%38+3.8Momentum 8%8+0.6Track record 7%88+6.2Accountability 5%98+4.9Experts Score= 28Grade D: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.28SCORE

Journey Salon & Day Spa

Findlay, OH · Grade DLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #19Position by Experts Score among all companies we track in this category. of 20 spas · 4.8★ from 325 Google reviews

📞 Call (419) 427-2420Request a call backWebsite ↗

Report card

Percentile vs other spas (100 = best)Percentile vs other companies in the category: 70 means better than 70% of them.. Strongest: accountability and track record; weakest: momentum.

SatisfactionSatisfaction · 35% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.Journey Salon & Day Spa is better than 8% of spas.F
8
ReliabilityReliability · 15% of the scoreHow rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).Journey Salon & Day Spa is better than 8% of spas.F
8
Craft & serviceCraft & service · 20% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.Journey Salon & Day Spa is better than 44% of spas.C
44
ValueValue · 10% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Journey Salon & Day Spa is better than 38% of spas.D
38
MomentumMomentum · 8% of the scoreLast 12 months vs lifetime average — improving or slipping.Journey Salon & Day Spa is better than 8% of spas.F
8
Track recordTrack record · 7% of the scoreReview volume and years with reviews.Journey Salon & Day Spa is better than 88% of spas.A
88
AccountabilityAccountability · 5% of the scoreOwner replies to 1–3★ reviews.Journey Salon & Day Spa is better than 98% of spas.A
98

Reviews for your job

Customers hired Journey Salon & Day Spa for 8 kinds of job.

Journey Salon & Day Spa for pedicure

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.10
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$61–$84
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 76/100.How Job match is calculatedBuilt only from reviews Google tagged “Pedicure”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#2 / 3
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 10 Google reviews tagged “Pedicure”

TinaLocal Guide · 86 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

I had a signature facial with Caitlyn that left me feeling rejuvenated and revived. It included not only facial massage but a soothing massage of my hands and feet, and I felt incredibly pampered. Thank you for a wonderful experience! Also, contained within the salon is the Light and Lovely Fair Trade Boutique with…

Customer photo from Tina's reviewCustomer photo from Tina's reviewCustomer photo from Tina's review
Reasonable pricePedicure
Paula10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

I had a nice relaxing time at Journeys Salon. Brenna did an amazing job! She made sure that you were comfortable and we had nice conversation. Will definitely go back.

Reasonable pricePedicure
Connie5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Alyssa did a wonderful job and made me feel very pampered. The atmosphere was very relaxing.

Pedicure
MelanieLocal Guide · 21 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

I just had a fantastic pedicure with Alyssa. She was very sweet and friendly. I loved her enthusiasm and attention to detail!

Pedicure
Dave2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Best salon and spa in Findlay.

Great priceHaircutPedicureMassage
Abigail2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

By far the best salon & spa in Findlay! The Journey team is so caring and skilled. I've had massages, facials, haircuts, manicures, and pedicures here and have always left feeling incredibly relaxed and pampered. A truly luxurious experience in Findlay that I would recommend to everyone!

Reasonable priceHaircutPedicureMassage
connieLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Love the way they pamper you! Very professional! You will not be disappointed…book your appointment today!

ManicureMassagePedicure
HeatherLocal Guide · 137 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Amazing place. I had the best spa day! Had a anti aging facial, massage, spa mani and a spa pedi! If you are there all day the even offer to bring you I'm lunch for $15! Everyone is super friendly.. Really the best Christmas present, telling my husband this is what I want next year too lol ❤

ManicureMassagePedicure
MollyLocal Guide · 26 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Courtney is the best at giving the extra details that make a salon service a spa experience!! Love her pedicures and haircuts!!

HaircutPedicure
Elisabeth4 years ago★★★★★

Rating only, no written review.

Pedicure

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 28%Reasonable 68%Overpriced 4%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Haircut19$45–$79
Pedicure10$61–$84
Hairstyling8$41–$89
Manicure7$43–$59
Massage7—
Body waxing4—
Skin treatments3$128–$172
Waxing2—

Compare with

Skin Therapy by Danielle & Co. logoSkin Therapy by Danielle & Co.Experts Score 76Findlay · 5.00★Living Waters Salon & Spa logoLiving Waters Salon & SpaExperts Score 72Findlay · 5.00★Graceful Beauty Aesthetics logoGraceful Beauty AestheticsExperts Score 71Findlay · 5.00★