Experts Reviews · Company report
JOY NAILS logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%90+49.1Reliability 24%86+20.8Value 14%1+0.1Replies to reviews 7%63+4.5Craft & service penalty88−1.2Experts Score= 73Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.73SCORE

JOY NAILS

Galveston, TX · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #99Position by Experts Score among all companies we track in this category. of 121 hair salons · 4.8★ from 1,346 Google reviews

Report card

Percentile vs other hair salons (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and satisfaction; weakest: value.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.JOY NAILS is better than 90% of hair salons.A
90
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.JOY NAILS is better than 86% of hair salons.A
86
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.JOY NAILS is better than 88% of hair salons.A
88
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.JOY NAILS is better than 1% of hair salons.F
1
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.JOY NAILS is better than 100% of hair salons.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.JOY NAILS is better than 63% of hair salons.B
63

Reviews for your job

Customers hired JOY NAILS for 8 kinds of job.

JOY NAILS for dip powder

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.40
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.90
Usually paidThe price range customers picked most often for this job.$80–100
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$45–$56
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 81/100.How Job match is calculatedBuilt only from reviews Google tagged “Dip powder”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#4 / 5

All 40 Google reviews tagged “Dip powder”

Theresa1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Ben always does such a great job! I’ll keep coming back for him.

Paid $40–60Dip powder
Mortar2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

This is my first time ever getting a mani pedi. Tammy did an awesome job!! I'll be back!

Paid $120–140PedicureDip powder
Gracey2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

So kind and attentive! We were visiting from out of town and had a wonderful experience.

PedicureDip powderGel manicures
B.5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

I’ve tried other nail salons, I prefer Joy Nails on 61st

Paid $40–60Dip powder
L3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Always a great experience at Joy!

PedicureDip powder
Ashley2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

My daughter and I are in town, and thankfully found Joy Nails! It was a wonderful experience! Can did a perfect job on my nails - and the other gentlemen who did my daughter’s nails and the two ladies who did our pedicures were great. We plan to make this a tradition every summer when we come visit!

Customer photo from Ashley's review
Paid $100–120PedicureDip powderGel manicures
ReneeLocal Guide · 38 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Tom gave me a pedicure today and did a beautiful job! I've been going to Ben for my manicures and am always pleased with his work. He's the ultimate expert!

Paid $60–80PedicureDip powderManicure
Mae3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

I’ve been a customer over 5 years now. Always great customer service and great nail work. If you never tried them it is a must.

Paid $80–100PedicureDip powder
Ashlie8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★

Do yourself a favor and go to Nail and Spa of Texas instead!! I would have given a "4" after our pedicures, they were okay, and the ladies were friendly. The reason for the "1" rating is, when my pedicure was finished, the man and woman started arguing about who would take me next. The lady walked up to me and told…

Paid $80–100PedicureDip powderManicure
Emily7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

I think this may be one of the only places on the island to get your eyebrows threaded. They do a great job! I’ve also gotten my nails done here several times and they always do great. Check out my engagement nails!

Dip powderService not listed
JacquelineLocal Guide · 64 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

My absolute favorite place to get my nails done! Beautiful environment, the kindest owners and Jasmine is my nail guru. Love coming here every 2 weeks.

Paid $40–60Nail polish changesPedicureDip powder
Inga1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Wonderful!

PedicureDip powder
Vanessa1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

I flew in for a trip and made an appointment right away and they were able to get me in without any hesitation. The place is incredibly clean and the owner was so nice. Tammy did my nails and she was so kind and skilled. Great experience!

Paid $80–100PedicureDip powder
Sophia3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Wonderful place to get your nails done! My husband and I each got a pedicure and manicure. It was so quick and reasonably priced. It’s super relaxing, clean, and the staff are very professional. If I’m ever in town again, I will be coming back!

Paid $80–100Nail polish changesPedicureDip powder
crystal7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Ben and Tina are the best!!!! They are my go to people!! The best nail salon on the island;!! Their always super sweet and professional!!! Go check em out!!

Paid $40–60Nail polish changesAcrylic nailsPedicure
DustinLocal Guide · 3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Love Joy Nails! Tammy is awsome,Happy 11 year aniversary to her. Mae

PedicureDip powder
Tammie2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Tammy is the best at Joy Nails! She always does a great job!

Dip powder
Patricia3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Very happy!!! Did exactly what I asked for. Definitely will be my nail place!!!

PedicureDip powder
Missy7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Greeted by the SWEETEST owners, Lynn & Caroline. Everything is spotless! Anne was so helpful and patient with color choices - there were soooo many new colors. Very professional and a mani/pedi that was super relaxing and pretty! Plenty of parking spaces was also a big plus!

Paid $100–120Nail polish changesPedicureDip powder
Quita12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I really loved this place. My first time visiting and the staff is very friendly and professional. Definitely recommend to anyone in the area

Nail polish changesAcrylic nailsPedicure
Donna3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

What a ‘joy’ it was to visit Joy nails today! The friendliest salon I have gone to in a over 20 years across the states. Tammy was amazing!

Paid $120–140PedicureDip powder
Farrah2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Kim did a great job on my nails and pedicure.

Paid $100–120PedicureDip powderManicure
Madeline3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

I absolutely love Joy nails! The environment is so welcoming and Tina is absolutely amazing!! Thank you so much!

Paid $40–60Dip powder
Mary4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Ben at Joy Nails in Galveston TX is fantastic! Great job on my nails!

Paid $60–80Dip powder
Tammy6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Always a great experience. Staff is friendly and I always get compliments on my nails. I wouldn't go anywhere else!

Paid $80–100PedicureDip powder
Hagan2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Excellent service! They were so kind and accommodating! I wanted to change my nail color halfway through my service and they didn’t even blink and even brought me multiple options! The best place to go on the island- no contest!

Paid $100–120Foot massagesAcrylic nailsDip powder
Alyson11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Caroline does beautiful nails! Very kind & professional!

Dip powderFrench manicures
K&J10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Ben always does my nails and does an amazing job. Tim did my toes today and did a great job. I love joy nails. I’ve had Helen do my toes as well before.

PedicureFoot massagesNail painting
loki4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Amazing!!I love Joy Nails!! They are so sweet and very talented.

ManicureNail paintingAcrylic nails
Melissa3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Joy Nails is my favorite nail salon on the island by far! The owners are wonderful people, and they along with their staff take great care of their customers.

Paid $80–100PedicureDip powder
B5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Mr. Can did an amazing job on my nails and nail art! Beautiful! I’ll be back.

ManicureNail artDip powder
Kim2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Me and my husband have been coming to Joy Nails2 for years. Tammy has been great and also do a great job.

Paid $120–140PedicureManicureMen's manicures
Kristine8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

My absolute favorite nail salon . I have heen going for 7 years . Helen & Can take care of me every single time . I travel for one of my hobs and tried salons around united states and always come back !

Paid $140–160PedicureFoot massagesNail art
Brandy8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I've been coming to this place off and on for about 8 years. I've always loved the service. Everyone is so friendly, and the atmosphere is very relaxing. I have enjoyed a few different kinds of nail services with them and they keep me coming back! Absolutely recommend!

Dip powderGel manicuresManicure
Margaret9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Very pleased. Had polish change on toes and dip on hands. Caroline was very accommodating for me as we were getting ready to go on a cruise and my nails I had done before leaving home was not a quality job. Will make a point to come here before my next cruise. She did a fabulous job. Clean shop, relaxing music. Thank you Caroline!!

Dip powderService not listed+ Cleanliness+ Quality
LindaLocal Guide · 79 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Y’all, Caroline is amazing. I have had every nail technique done and there is nothing she can't do. The whole staff is top notch. Dana & Tom are the bombs, too. Go see for yourself. I highly recommend.

Acrylic nailsBack massagesDip powder+ Punctuality+ Cleanliness+ Quality
Estrella4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Rating only, no written review.

Customer photo from Estrella's review
Paid $60–80Acrylic nailsDip powderManicure
Liz1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Rating only, no written review.

Dip powder
Ericaa year ago★★★★★

Rating only, no written review.

Paid $100–120Foot massagesNail paintingPedicure
Taylor12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rating only, no written review.

Acrylic nailsDip powderFoot massages

Price

$580% vs typical hair salons

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 0%Reasonable 0%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Pedicure626$43–$66
Manicure261$43–$71
Foot massages131$45–$76
Acrylic nails130$48–$83
Sculpted nails60—
Nail art56$45–$76
Nail polish changes48—
Gel manicures43$40–$58

Compare with