Experts Reviews · Company report
JOY NAILS logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%90+49.1Reliability 24%86+20.8Value 14%1+0.1Replies to reviews 7%63+4.5Craft & service penalty88−1.2Experts Score= 73Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.73SCORE

JOY NAILS

Galveston, TX · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #99Position by Experts Score among all companies we track in this category. of 121 hair salons · 4.8★ from 1,346 Google reviews

Report card

Percentile vs other hair salons (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and satisfaction; weakest: value.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.JOY NAILS is better than 90% of hair salons.A
90
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.JOY NAILS is better than 86% of hair salons.A
86
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.JOY NAILS is better than 88% of hair salons.A
88
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.JOY NAILS is better than 1% of hair salons.F
1
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.JOY NAILS is better than 100% of hair salons.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.JOY NAILS is better than 63% of hair salons.B
63

Reviews for your job

Customers hired JOY NAILS for 8 kinds of job.

JOY NAILS for foot massages

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.131
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.98
Usually paidThe price range customers picked most often for this job.$40–60
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$45–$76
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 89/100.How Job match is calculatedBuilt only from reviews Google tagged “Foot massages”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#1 / 6

All 131 Google reviews tagged “Foot massages” · showing 20

Gina5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

I’ve been receiving extraordinary service from Joy Nails for 10 years!! They are the very best in every category, plus they give back to our community in so many ways. I highly recommend Joy Nails.

Paid $100–120Acrylic nailsFoot massagesPedicure
Patricia9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

Excellent and very creative. Always relaxing

Foot massages
Will2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

Had a great time today! Thanks Jasmine and Anne

Paid $40–60Foot massagesPedicureManicure
monica2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 10 months ago★★★★★

Ben and Tina are amazing. I am local and visit this location every two weeks. Highly recommend. Friendly, kind and very clean nail salon.

Paid $40–60Foot massagesSculpted nailsPedicure
ShayLocal Guide · 30 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 11 months ago★★★★★

They are very friendly and kind. They are attentive and do an amazing job. I finally found my salon. My Daughters love coming here with me as well.Can was great

Paid $80–100Foot massagesSculpted nailsNail art
Charlotte2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Got a mani and pedi by Kim she’s awesome no rush. She took her time with me and I feel amazing.

Paid $200+Foot massagesSculpted nailsNail art
JamesLocal Guide · 64 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

This is our go to place for pedicures. We love how clean it is and the staff is so friendly. We were just treated to pedicures from Tom, Jasmine, and Helen and all did a great job. Very relaxing!

Paid $40–60Foot massagesPedicure
Evonne3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Great 👍

Paid $120–140Foot massagesSculpted nailsPedicure
LadanLocal Guide · 31 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Fast and friendly staff. Had an amazing time

Foot massagesPedicureManicure
jaimz1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Kim was very friendly and nice, pedicure was great. Thank you

Paid $40–60Foot massagesPedicure
Kelli5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Fast and friendly! Nice relaxing atmosphere.

Paid $40–60Foot massagesSculpted nails
Belinda2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

The staff was very friendly I got a Pedicure and Destiny my daughter got her nails done. I got the classic pedicure and it was better than the most expensive ones I get back home she was very good. We are here on vacation and I am so glad we stopped in. Shop was clean and a peaceful atmosphere! I do recommend them!!!

Paid $40–60Foot massagesNail extensions
Meon2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Jasmine at Joy Nails in Galveston is the best. The customer service is superb. Jasmine is so welcoming and talented. She knows exactly what looks good and makes sure you are happy with her services.

Foot massagesNail artNail extensions
L5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Jazmine did a fabulous job on my pedicure. Definitely recommend!!

Paid $60–80Foot massagesNail art
Katarina3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Joy nails is wonderful! Always able to be seen quickly, they have several nail colors and always do a wonderful job

Paid $20–40Foot massages
Trista4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

They were amazing to me and my two daughters. They made us feel comfortable, engaged my girls in such great conversations, and had an extremely clean facility! We will definitely be back when we make our way to the island again!

Paid $20–40Foot massagesNail art
MattLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

The wife and I came in for a pedicure. Excellent service, even for a very busy day, they were able to fit us in immediately. After the parifin pedicure and massage, my feet feel better than they have in years. Highly recommend.

Foot massagesHand & foot massagesPedicure
Monica6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Ken was awesome

Foot massagesNail painting
MARCIA2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

It’s always a “joy” to get manicures and pedicures at Joy Nails. The staff is friendly and efficient in a neat and clean environment. I always feel rejuvenated after my treatments. It’s a great experience!

Paid $20–40Foot massagesPedicure
Leslie2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

It’s the best the service is amazing it’s clean and they take really good care of their customers!!❤️ we will be back for sure!!

Paid $40–60Foot massagesSculpted nailsNail art

Show more foot massages reviews (111 more) →

Price

$580% vs typical hair salons

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 0%Reasonable 0%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Pedicure626$43–$66
Manicure261$43–$71
Foot massages131$45–$76
Acrylic nails130$48–$83
Sculpted nails60—
Nail art56$45–$76
Nail polish changes48—
Gel manicures43$40–$58

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