Experts Reviews · Company report
JOY NAILS logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%90+49.1Reliability 24%86+20.8Value 14%1+0.1Replies to reviews 7%63+4.5Craft & service penalty88−1.2Experts Score= 73Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.73SCORE

JOY NAILS

Galveston, TX · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #99Position by Experts Score among all companies we track in this category. of 121 hair salons · 4.8★ from 1,346 Google reviews

Report card

Percentile vs other hair salons (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and satisfaction; weakest: value.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.JOY NAILS is better than 90% of hair salons.A
90
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.JOY NAILS is better than 86% of hair salons.A
86
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.JOY NAILS is better than 88% of hair salons.A
88
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.JOY NAILS is better than 1% of hair salons.F
1
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.JOY NAILS is better than 100% of hair salons.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.JOY NAILS is better than 63% of hair salons.B
63

Reviews for your job

Customers hired JOY NAILS for 8 kinds of job.

JOY NAILS for nail art

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.56
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.98
Usually paidThe price range customers picked most often for this job.$40–60
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$45–$76
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 86/100.How Job match is calculatedBuilt only from reviews Google tagged “Nail art”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#5 / 6

All 56 Google reviews tagged “Nail art”

ShayLocal Guide · 30 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 11 months ago★★★★★

They are very friendly and kind. They are attentive and do an amazing job. I finally found my salon. My Daughters love coming here with me as well.Can was great

Paid $80–100Foot massagesSculpted nailsNail art
Charlotte2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Got a mani and pedi by Kim she’s awesome no rush. She took her time with me and I feel amazing.

Paid $200+Foot massagesSculpted nailsNail art
Mary3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

They did amazing

Paid $60–80Nail art
Christi4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Our yearly tradition is a girls’ trip to Galveston, and we could not begin our fun without pedicures from Joy Nails. They never disappoint. Their pedicures are meticulously done, and the leg and foot massage are so relaxing. The salon is always clean, and the employees are welcoming. We love Joy Nails!

Nail artNail paintingHand & foot massages
angelsmokaa3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Love my nails thank you Hellen and Caroline!!

Paid $20–40Nail artGel manicures
Meon2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Jasmine at Joy Nails in Galveston is the best. The customer service is superb. Jasmine is so welcoming and talented. She knows exactly what looks good and makes sure you are happy with her services.

Foot massagesNail artNail extensions
L5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Jazmine did a fabulous job on my pedicure. Definitely recommend!!

Paid $60–80Foot massagesNail art
Trista4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

They were amazing to me and my two daughters. They made us feel comfortable, engaged my girls in such great conversations, and had an extremely clean facility! We will definitely be back when we make our way to the island again!

Paid $20–40Foot massagesNail art
Leslie2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

It’s the best the service is amazing it’s clean and they take really good care of their customers!!❤️ we will be back for sure!!

Paid $40–60Foot massagesSculpted nailsNail art
Kathy3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Can is so personable. I just let him know kinda what I want and he does the rest always asking how I’m doing and if everything is okay. Takes his time and very sensitive to my needs, giving me water.

Paid $100–120Foot massagesSculpted nailsNail art
Clarissa4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Ben was absolutely great ? Listened to what I asked for and Tom did pedi and was the absolute best

Paid $120–140Foot massagesNail artNail painting
Kari9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Our favorite place to go! Can always does a great job and the entire staff is wvery needful!

Paid $60–80Foot massagesSculpted nailsNail art
NatalieLocal Guide · 122 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

2 grand daughter's 1set of nails. Great work & very kind staff 👍🏻😊

Sculpted nailsNail art
SusieLocal Guide · 37 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Best place on the island to get your nails done!! Ben always does an amazing job.

Paid $60–80Nail artNail extensionsPedicure
Tyrena11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Great Experienced 👍 very friendly as and fast service. Tom did mine wow!! Best foot massage and he was funny.

Paid $40–60Foot massagesNail art
Laila2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Ben did a wonderful job and made sure that my nails were the way I wanted them and also helped me pick out a good color purple for my nail set

Nail artNail extensions
CynthiaLocal Guide · 47 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I have always been satisfied and left. Join nails with a smile on my face. Great job you guys! Thank you Ben for being so creative

Paid $40–60Nail art
Elizabeth2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Loved the team at joy nails. They did my manicure and pedicure at the same time. Fast and efficient! Favorite nail place in Galveston

Paid $60–80Foot massagesNail artNail painting
Lillian7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Caroline is the best owner, nail tech. I have been her customer for over 20 years. She's very pleasant and professional at all times.

Paid $40–60Nail artPolish removalNail polish changes
Annie9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★

Pedicures

Paid $40–60Nail artPolish removalNail painting
mistyLocal Guide · 43 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Ben always does a great job on my nails. The atmosphere is always inviting and friendly.

Paid $60–80Sculpted nailsNail artNail extensions
Tara4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Awesome place! Pedicure was best we ever had!

PedicureNail art
Motunrayo5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Tammy is awesome here! The owner is amazing too. She tried to preserve my nails during take down and I only lost one. Like that they are loud about their faith and they talk to everyone so nicely. They don’t rush through your appointments and take walk ins too. This is a gem in Galveston.

Paid $40–60Nail artNail extensionsPolish removal
Melody4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I showed them my inspo nail design from pinterest and they followed exactly! Very fast as well

Paid $60–80PedicureNail art
Albert4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Ben is the best

Paid $40–60PedicureManicureFoot massages
veronica2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Great place, excellent service 😄

ManicureNail art
jamie8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Ban and Caroline were amazing! I came in with a design and ban did exactly what I wanted. Caroline did an amazing job with my pedi! Would definitely recommend!

PedicureNail art
mary6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Consistent friendly welcoming and fair price 2 love this place always happy!!

Paid $40–60PedicureManicureFoot massages
Lorri8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Joy Nails is the best in Galveston. All services are top notch. The owner and staff are friendly and professional. Ann gave a wonderful hot stone leg massage, and my manicure is beautiful.

Paid $80–100PedicureManicureFoot massages
Monique2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I’m always satisfied with Ms. Caroline’s willingness to try new and challenging designs on my nails. She creates an exact replica of what I want. Highly recommend Joy Nails.

Paid $60–80ManicureNail art
Diana4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

The staff are so friendly. Ben did an amazing job on my nails. Highly recommend.

Paid $60–80Sculpted nailsNail art
Christi7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Wonderful nails and beautiful staff! Highly recommend!

ManicureNail artNail extensions
Monica4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Joy Nails is a wonderful nail place. They accommodated a large group quickly. Nails look great!

Paid $40–60PedicureNail artAcrylic nails
Mandy7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Jasmine is the kindest and most talented nail technician. She makes sure you are comfortable and always listens to my requests. If you want a place that is clean, friendly, and full of great talent, then Joy Nails is for you. Ask for Jasmine. You will have a delightful time.

PedicureManicureFoot massages
Honey3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Can Can thank you!

Paid $40–60Nail art
B5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Mr. Can did an amazing job on my nails and nail art! Beautiful! I’ll be back.

ManicureNail artDip powder
Tina7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Had the best experience at Joy Nails - they always go above and beyond ! Ask for Ben - he’s amazing especially with nail art ! Thank you Linh and Caroline for always giving the best customer service!

Paid $60–80Nail art
Bernardino11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Amazing service

Paid $20–40PedicureManicureNail art
DoreenLocal Guide · 22 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I have been to every shop on the island and none compares to this one. Not once have I been disappointed or dissatisfied!! Very professional, personable, quick and peaceful!!

PedicureManicureNail art
Emily3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Caroline did an amazing job and did exactly what I wanted on my nails!! Great environment and experience besides a slight wait time!

Paid $40–60Nail artNail extensionsNail painting
ian4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Amazing experience! Nails came out better than what I even asked for! Tina was my nail lady and I’ll be back!

Paid $40–60ManicureNail art
Kimberly5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Best place in town. Super friendly, great service !!!!! I’ve been going here for 3 yes.

Paid $40–60PedicureSculpted nailsNail art
Kristine8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

My absolute favorite nail salon . I have heen going for 7 years . Helen & Can take care of me every single time . I travel for one of my hobs and tried salons around united states and always come back !

Paid $140–160PedicureFoot massagesNail art
Tina1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

This is the best nails salon at Galveston.

Paid $40–60PedicureNail art
MiaLocal Guide · 11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

I have always gotten great service here! They are so sweet and kind and do great work every time I come in!! Great prices and well worth the money !!

Paid $100–120PedicureManicureNail art
Pat4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

Love Joy Nails! We vacation here from Missouri. I always make sure I book an appointment with Tammy each trip. She is the best. Great owners & staff.

Paid $120–140PedicureManicureFoot massages
Emily3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

I love Joy Nails! Everyone is so professional and friendly! Have been a customer for many years and will continue to support them!!

Paid $60–80PedicureManicureFoot massages
SKLocal Guide · 96 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

I usually go to Joy Nails II when I am in town, but today I went to Joy Nails on 61st street. I had a terrific 30 minute foot and calf massage along with my pedicure! Definitely worth the price and the time spent! The staff are so kind and friendly! I noticed on their wall that they have received many awards for best nail salon !

Paid $60–80PedicureFoot massagesNail art
Native10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

I always go to Joy Nails. They are prompt and friendly, and when I ask for special top coats, or they have to try to figure out what I want, they always come through. I've tried other salons in town when Joy Nails is full, but I have quit doing thar because i really never have to wait too long, and I have had bad…

Paid $100–120PedicureManicureFoot massages
Lynnette2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Islander’s favorite! I’ve been coming to Joy-1 regularly for years. Caroline and her staff are very experienced, their prices are perfect, and they’re easy to find at 61st & Seawall. Highly recommended!

Acrylic nailsNail art
LindaLocal Guide · 79 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Y’all, Caroline is amazing. I have had every nail technique done and there is nothing she can't do. The whole staff is top notch. Dana & Tom are the bombs, too. Go see for yourself. I highly recommend.

Acrylic nailsBack massagesDip powder+ Punctuality+ Cleanliness+ Quality
Jason1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Rating only, no written review.

Nail art
Lauren5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Rating only, no written review.

PedicureManicureFoot massages
SSCa year ago★★★★★

Rating only, no written review.

Paid $60–80PedicureManicureFoot massages
Addison2 years ago★★★★★

Rating only, no written review.

PedicureNail art
Megan1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

Rating only, no written review.

Paid $40–60PedicureManicureNail art

Price

$580% vs typical hair salons

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 0%Reasonable 0%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Pedicure626$43–$66
Manicure261$43–$71
Foot massages131$45–$76
Acrylic nails130$48–$83
Sculpted nails60—
Nail art56$45–$76
Nail polish changes48—
Gel manicures43$40–$58

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