Analyzing 10,644,79710.6M ReviewsFor 30,20230.2K Experts

Experts Reviews · Company report
JOY NAILS logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%90+49.1Reliability 24%86+20.8Value 14%1+0.1Replies to reviews 7%63+4.5Craft & service penalty88−1.2Experts Score= 73Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.73SCORE

JOY NAILS

Galveston, TX · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #99Position by Experts Score among all companies we track in this category. of 121 hair salons · 4.8★ from 1,346 Google reviews

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Report card

Percentile vs other hair salons (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and satisfaction; weakest: value.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.JOY NAILS is better than 90% of hair salons.A
90
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.JOY NAILS is better than 86% of hair salons.A
86
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.JOY NAILS is better than 88% of hair salons.A
88
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.JOY NAILS is better than 1% of hair salons.F
1
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.JOY NAILS is better than 100% of hair salons.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.JOY NAILS is better than 63% of hair salons.B
63

Reviews for your job

Customers hired JOY NAILS for 8 kinds of job.

JOY NAILS for nail extensions

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.41
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.98
Usually paidThe price range customers picked most often for this job.$40–60
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 88/100.How Job match is calculatedBuilt only from reviews Google tagged “Nail extensions”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#1 / 5

All 41 Google reviews tagged “Nail extensions” · showing 20

DestinyLocal Guide · 68 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Great service. Great product. People are so friendly going back every time.

Paid $40–60Nail extensionsPedicure
Christina4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 7 months ago★★★★★

Amazing!!!! I love coming here every time, I drive over an hour for this place!!! I can’t find no one better!!!

Paid $40–60Nail extensions
Charlotte2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Got a mani and pedi by Kim she’s awesome no rush. She took her time with me and I feel amazing.

Paid $200+Foot massagesSculpted nailsNail art
Belinda2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

The staff was very friendly I got a Pedicure and Destiny my daughter got her nails done. I got the classic pedicure and it was better than the most expensive ones I get back home she was very good. We are here on vacation and I am so glad we stopped in. Shop was clean and a peaceful atmosphere! I do recommend them!!!

Paid $40–60Foot massagesNail extensions
Meon2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Jasmine at Joy Nails in Galveston is the best. The customer service is superb. Jasmine is so welcoming and talented. She knows exactly what looks good and makes sure you are happy with her services.

Foot massagesNail artNail extensions
Leslie2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

It’s the best the service is amazing it’s clean and they take really good care of their customers!!❤️ we will be back for sure!!

Paid $40–60Foot massagesSculpted nailsNail art
Bailey2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

The staff is super nice and welcoming and everything turned out great!

Paid $40–60Nail extensionsAcrylic nailsPedicure
Jackie7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

My first time coming to Joy Nails and the environment is so relaxing! I absolutely loved it! ❤️❤️ Hellen and Cam were so sweet, patient, and funny! Definitely will be my vacation nail spot! See y’all soon!

Foot massagesNail extensions
Susan4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

First of all, I love it there and I never wanna stop going, but they are sending me 5% off and it’s almost insulting. I’m not gonna go anywhere for 5% off over another place.

Paid $80–100Sculpted nailsNail extensionsPedicure
ShannonLocal Guide · 12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Eem going here for a while for nails and pedicures! They are yhe BEST! Pedicure was very good. I have been coming here for a while and the pedicures are great! 06/11/2025

Foot massagesNail extensionsPolish removal
SusieLocal Guide · 37 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Best place on the island to get your nails done!! Ben always does an amazing job.

Paid $60–80Nail artNail extensionsPedicure
Amber6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Very friendly and the service was amazing!

Foot massagesNail extensions
Kianna1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Great service! Very kind! Loved it!

Foot massagesSculpted nailsNail extensions
Laila2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Ben did a wonderful job and made sure that my nails were the way I wanted them and also helped me pick out a good color purple for my nail set

Nail artNail extensions
mistyLocal Guide · 43 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Ben always does a great job on my nails. The atmosphere is always inviting and friendly.

Paid $60–80Sculpted nailsNail artNail extensions
Mikaela2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Joy Nails was the first salon I tried after moving to Galveston and I have never looked back! I look forward to my nail appointments with Tina every month - she is the BEST. The staff is incredibly friendly and kind and I have never been disappointed by a set. Tina executes my vision and wishes every time and my…

Paid $40–60ManicureNail extensions
Motunrayo5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Tammy is awesome here! The owner is amazing too. She tried to preserve my nails during take down and I only lost one. Like that they are loud about their faith and they talk to everyone so nicely. They don’t rush through your appointments and take walk ins too. This is a gem in Galveston.

Paid $40–60Nail artNail extensionsPolish removal
Victorea10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Ben and Annie were awesome. Very welcoming environment!! Everyone here was super nice and respectful!!

Paid $80–100PedicureManicureFoot massages
Albert4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Ben is the best

Paid $40–60PedicureManicureFoot massages
Robin2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

My tech was Ken. Very professional, friendly and talented. Joy nails is my place. Everyone is always so nice. Plus as a UTMB employee they give me a10% discount!

Paid $40–60Nail extensions

Show more nail extensions reviews (21 more) →

Price

$580% vs typical hair salons

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 0%Reasonable 0%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Pedicure626$43–$66
Manicure261$43–$71
Foot massages131$45–$76
Acrylic nails130$48–$83
Sculpted nails60—
Nail art56$45–$76
Nail polish changes48—
Gel manicures43$40–$58

Compare with

Rouz Hair Salon logoRouz Hair SalonExperts Score 92Galveston · 4.92★Joy Nails II logoJoy Nails IIExperts Score 89Galveston · 4.77★For the Love of Hair logoFor the Love of HairExperts Score 86Galveston · 4.93★