Experts Reviews · Company report
JOY NAILS logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%90+49.1Reliability 24%86+20.8Value 14%1+0.1Replies to reviews 7%63+4.5Craft & service penalty88−1.2Experts Score= 73Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.73SCORE

JOY NAILS

Galveston, TX · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #99Position by Experts Score among all companies we track in this category. of 121 hair salons · 4.8★ from 1,346 Google reviews

Report card

Percentile vs other hair salons (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and satisfaction; weakest: value.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.JOY NAILS is better than 90% of hair salons.A
90
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.JOY NAILS is better than 86% of hair salons.A
86
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.JOY NAILS is better than 88% of hair salons.A
88
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.JOY NAILS is better than 1% of hair salons.F
1
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.JOY NAILS is better than 100% of hair salons.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.JOY NAILS is better than 63% of hair salons.B
63

Reviews for your job

Customers hired JOY NAILS for 8 kinds of job.

JOY NAILS for nail painting

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.37
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.97
Usually paidThe price range customers picked most often for this job.$40–60
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 85/100.How Job match is calculatedBuilt only from reviews Google tagged “Nail painting”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#2 / 6

All 37 Google reviews tagged “Nail painting”

ShayLocal Guide · 30 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 11 months ago★★★★★

They are very friendly and kind. They are attentive and do an amazing job. I finally found my salon. My Daughters love coming here with me as well.Can was great

Paid $80–100Foot massagesSculpted nailsNail art
marion11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

I have been coming here for some time. The employees are all very skilled and friendly. My favorite is Tina! I never go anywhere else!!!

Paid $100–120Nail paintingPedicureManicure
Christi4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Our yearly tradition is a girls’ trip to Galveston, and we could not begin our fun without pedicures from Joy Nails. They never disappoint. Their pedicures are meticulously done, and the leg and foot massage are so relaxing. The salon is always clean, and the employees are welcoming. We love Joy Nails!

Nail artNail paintingHand & foot massages
Grace3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Love this place! Came in with 4 people, they already had several people in the shop and they still got to us immediately. Tina did amazing and treated my ugly little man feet well. Will definitely come back here when I’m in town.

Paid $40–60Nail painting
Meon2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Jasmine at Joy Nails in Galveston is the best. The customer service is superb. Jasmine is so welcoming and talented. She knows exactly what looks good and makes sure you are happy with her services.

Foot massagesNail artNail extensions
Monica6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Ken was awesome

Foot massagesNail painting
Leslie2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

It’s the best the service is amazing it’s clean and they take really good care of their customers!!❤️ we will be back for sure!!

Paid $40–60Foot massagesSculpted nailsNail art
Kristal8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

John and Caroline were very professional and did an awesome job for both my husband and myself.

Paid $80–100Nail paintingMen's manicuresPedicure
Aubrey3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I got a very nice pedicure at joy nails, Tom did a great job!

Foot massagesPolish removalNail painting
lisa6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

In town on vacation and just popped in to see about a pedicure with my friend. Despite being short handed, they welcomed me in and service was impeccable! I would highly recommend 🥰

Foot massagesNail paintingHand & foot massages
Clarissa4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Ben was absolutely great ? Listened to what I asked for and Tom did pedi and was the absolute best

Paid $120–140Foot massagesNail artNail painting
TishaLocal Guide · 24 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Awesome experience. Will definitely come again!

Paid $60–80Nail paintingNail polish changesMen's manicures
Kari9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Our favorite place to go! Can always does a great job and the entire staff is wvery needful!

Paid $60–80Foot massagesSculpted nailsNail art
JuliaLocal Guide · 6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I've been getting my nails done here for years, and I love it! They are kind and attentive and do a great job. Today I got a pedicure done by Tina, and she was awesome.

Paid $60–80Foot massagesPolish removalNail painting
Cecily4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

got a pedicure and gelx set, they did a great job! Tammy was so sweet and did my nails so well, making sure I liked them every step of the way! will be returning! I got the second cheapest pedicure for $35 and it was great! The nails were $65 but the gelx sets start at $55!

Paid $40–60Nail paintingService not listed
Robert2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

We found Joy Nails by accident! Saw it as we walked along the seawall🤗 They opened the door for us to come inside, even though they had not opened! Tom and Jasmine were just wonderful! My wife and I always have pedicures together for our anniversary, and we were given royal treatment!

Paid $20–40Foot massagesNail paintingMen's manicures
RoseLocal Guide · 86 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Helen was indeed great, did detailed work and took extra care on my pedicure. Nice easy location when visiting Galveston. Would recommend!

Polish removalNail paintingPedicure
Elizabeth2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Loved the team at joy nails. They did my manicure and pedicure at the same time. Fast and efficient! Favorite nail place in Galveston

Paid $60–80Foot massagesNail artNail painting
StacyLocal Guide · 24 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

I absolutely love this place. Every time I come to Galveston, I stop by to get pampered. I like the massage chair, the classical music, the massages with hot stones, tangerine, salt, and oil, as well as the callous removal and hot towels. I love how my nails and toes look. I love the friendliness of the staff and…

Paid $100–120Foot massagesSculpted nailsPolish removal
Annie9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★

Pedicures

Paid $40–60Nail artPolish removalNail painting
K&J10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Ben always does my nails and does an amazing job. Tim did my toes today and did a great job. I love joy nails. I’ve had Helen do my toes as well before.

PedicureFoot massagesNail painting
loki4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Amazing!!I love Joy Nails!! They are so sweet and very talented.

ManicureNail paintingAcrylic nails
FLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

On vacation and dropped in to spoil my lady. Read the reviews but once we stepped in they were fast friendly and efficient. Her nails look great! Detail oriented.

PedicureManicureFoot massages
Malika1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I wish I could add more stars!!! Definitely worth the visit. Everyone was so kind, friendly, and professional. If you’re in the area, don’t pass it up!

Paid $100–120PedicureNail paintingWaxing
Gabrielle8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Joy Nails is a fantastic spot with a clean and relaxing atmosphere that immediately puts you at ease. The staff is friendly, attentive, and provides excellent service with great attention to detail. I always leave with beautifully done nails and a great overall experience! Best nail salon in Galveston!

Paid $40–60PedicureManicureFoot massages
Amanda4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

I've been coming to Joy Nails for 5 years. Miss Jasmine has been my girl for three of those 5 years. She always does a great job and the owners and staff are always pleasant and professional!!!

Paid $80–100PedicureManicureFoot massages
Paiton5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Hands down the best nail salon on the island. They offer tons of great services which I have experienced first hand at both locations. They are always kind and treat everyone like family. Local or visiting I definitely recommend!

Paid $100–120PedicureManicureFoot massages
Rose13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I love this place! I have fallen asleep several times in the chair getting my feet done. They are so sweet and do such an amazing job.

Paid $120–140PedicureManicureFoot massages
Mandy7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Jasmine is the kindest and most talented nail technician. She makes sure you are comfortable and always listens to my requests. If you want a place that is clean, friendly, and full of great talent, then Joy Nails is for you. Ask for Jasmine. You will have a delightful time.

PedicureManicureFoot massages
Emily3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Caroline did an amazing job and did exactly what I wanted on my nails!! Great environment and experience besides a slight wait time!

Paid $40–60Nail artNail extensionsNail painting
Emily3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

I love Joy Nails! Everyone is so professional and friendly! Have been a customer for many years and will continue to support them!!

Paid $60–80PedicureManicureFoot massages
SKLocal Guide · 96 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

I usually go to Joy Nails II when I am in town, but today I went to Joy Nails on 61st street. I had a terrific 30 minute foot and calf massage along with my pedicure! Definitely worth the price and the time spent! The staff are so kind and friendly! I noticed on their wall that they have received many awards for best nail salon !

Paid $60–80PedicureFoot massagesNail art
StephanieLocal Guide · 29 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

The ladies were so nice that worked on my Mom and I. They took their time for our pedicures. We were there on vacation for my birthday and it was a real treat to get the deluxe. I recommend it because of the paraffin wax makes your feet feel amazing! Great place cannot wait to go back during the summer and get my feet done again!

Paid $40–60PedicureFoot massagesNail painting
Melissa5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Rating only, no written review.

Paid $20–40Nail paintingPedicure
Ericaa year ago★★★★★

Rating only, no written review.

Paid $100–120Foot massagesNail paintingPedicure
Cassandra4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Rating only, no written review.

Paid $40–60Nail extensionsNail paintingPedicure
Natalya2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Rating only, no written review.

Paid $40–60Foot massagesNail painting

Price

$580% vs typical hair salons

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 0%Reasonable 0%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Pedicure626$43–$66
Manicure261$43–$71
Foot massages131$45–$76
Acrylic nails130$48–$83
Sculpted nails60—
Nail art56$45–$76
Nail polish changes48—
Gel manicures43$40–$58

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