Experts Reviews · Company report
JOY NAILS logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%90+49.1Reliability 24%86+20.8Value 14%1+0.1Replies to reviews 7%63+4.5Craft & service penalty88−1.2Experts Score= 73Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.73SCORE

JOY NAILS

Galveston, TX · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #99Position by Experts Score among all companies we track in this category. of 121 hair salons · 4.8★ from 1,346 Google reviews

Report card

Percentile vs other hair salons (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and satisfaction; weakest: value.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.JOY NAILS is better than 90% of hair salons.A
90
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.JOY NAILS is better than 86% of hair salons.A
86
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.JOY NAILS is better than 88% of hair salons.A
88
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.JOY NAILS is better than 1% of hair salons.F
1
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.JOY NAILS is better than 100% of hair salons.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.JOY NAILS is better than 63% of hair salons.B
63

Reviews for your job

Customers hired JOY NAILS for 8 kinds of job.

JOY NAILS for pedicure

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.626
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.89
Usually paidThe price range customers picked most often for this job.$40–60
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$43–$66
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 86/100.How Job match is calculatedBuilt only from reviews Google tagged “Pedicure”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#3 / 14

All 626 Google reviews tagged “Pedicure” · showing 40

Linh1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a day ago★★★★★

The best Spa pedicure was excellently done by Tina as usual. I am relaxed and pampered. Tina always give the best massage. Thank you Tina.

Paid $60–80Pedicure
Keri7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

The staff at Joy Nails is so friendly and kind. Tom did my pedicure and made sure that I was ok at each step. I’m in town visiting for work but if I ever come back, I know where to go.

Paid $20–40Pedicure
Pam1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

My sisters and I walked into the salon at 6:30, feeling terrible for arriving so late. But our hotel check-in took a very long time and we didn't get to check-in until hours later. We planned to get our nails done before leaving on a cruise the next morning. These ladies (and the owner) were so welcoming even though…

Paid $80–100PedicureManicure
Jose1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

Came here for my first pedicure in my life, I had Mr. T and he was awesome. Hot wax hot stone was awesome.

Paid $40–60Pedicure
FlorenceLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

I was seen promptly, I was seated as soon as I walked in for me pedicure. My tech was friendly and carried a great conversation with me, and he did a great job on my manicure.

Paid $40–60Pedicure
K1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 weeks ago★★★★★

Excellent service. We came in without an appointment and were still seated quickly for pedicures. Kind and attentive staff.

Paid $40–60Pedicure
Brook5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 weeks ago★★★★★

Service is always great when we come to get pedicures. They treat their clients very well.

Paid $40–60Pedicure
Kim4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Can is the absolute best! My nails and toes always look amazing!

Paid $80–100Acrylic nailsPedicure
Glenda4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Great massage!!

Pedicure
Roykeshia1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

My over all experience has always been AMAZING!!!!! Everyone is always respectful and patient. I’ve not been to another nail shop since I’ve started coming here. A major 10/10 experience!!!!!!!

Paid $80–100Nail polish changesAcrylic nailsPedicure
marin2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Jasmin was great! It was pretty busy, but still helped me right away! Took their time and loved the color and environment! Since moving to the island this is my new nail place!

Paid $40–60Pedicure
S.1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

We came in from four different states and had a great time with wonderful service. Tammy was so patient and did a great job!

Paid $40–60Pedicure
jason2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

We Love joy nails come very time we are in Galveston they do a fantastic job!!!

Pedicure
Kathy7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Excellent service and friendly staff! Highly recommend!

Paid $40–60Nail polish changesPedicureManicure
KeithLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Wonderful experience!!

Pedicure
akabeautyqueen1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Very peaceful! I would definitely come again!:)

Pedicure
Stormi7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Amazing pedicure! Will definitely come back. Great staff, super nice and accommodating.

Paid $60–80Pedicure
Trey6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Tina is fantastic at pedicures and foot and leg massages. The staff is friendly and the shop is clean and well maintained. I would highly recommend this place to anyone looking for a manicure or pedicure.

Paid $40–60Pedicure
Shelby1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

We come here every year when we are on vacation. The employees are very kind and patient when our two young girls.

Pedicure
Pearliejean3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

This is the only place on the island I’ll go! They always do a wonderful job on my toes and nails! Jazmin and Ben are amazing!

Acrylic nailsPedicure
Annie5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Great nail and pedi service. Ben never disappoints, does an amazing job every time.

Nail polish changesPedicure
Sherrie1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Jasmine was very professional and the staff was so nice!!

Paid $40–60Pedicure
JohnLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Top Notch, Dug out them ingrown. Feels great.

Pedicure
DestinyLocal Guide · 68 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Great service. Great product. People are so friendly going back every time.

Paid $40–60Nail extensionsPedicure
Wendy7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Wonderful place to relax and refresh. Great customer service

Paid $40–60Sculpted nailsPedicure
Mortar2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

This is my first time ever getting a mani pedi. Tammy did an awesome job!! I'll be back!

Paid $120–140PedicureDip powder
Gabby7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

I had a pedi last week back home. While I was in Galveston I decided to have a fresh pedi because the other didn't look so good. Before Tammy gave the message the pedi already looked so so much better! Thank you Tammy! You did a beautiful job!

Paid $100–120Pedicure
Lindsey9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

A clean and friendly place! Can did my pedicure and it was a nice treat!

Pedicure
Brin3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

great customer service!!! and did a very good job on gel pedicure! super quick to squeeze us in without an appointment as well!!!

Pedicure
Ruby1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

They close at 7pm, myself and 2 others came in at 6:15pm and they were inviting and welcomed us in. We were taken care of right away and we felt very relaxed. I almost fell asleep while she was doing my pedicure! Haha, but we had just came off a cruise and were very tired. Great experience! We would come back again, thank you!

Paid $40–60Pedicure
Mia7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

I love Joy Nails Salon off seawall blvd. As a full-time student living on the island, Joy Nails has always provided me great service and fantastic results. I would definitely recommend this nail salon to anyone living in or visiting Galveston.

Paid $40–60Acrylic nailsPedicure
Gracey2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

So kind and attentive! We were visiting from out of town and had a wonderful experience.

PedicureDip powderGel manicures
Gina5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

I’ve been receiving extraordinary service from Joy Nails for 10 years!! They are the very best in every category, plus they give back to our community in so many ways. I highly recommend Joy Nails.

Paid $100–120Acrylic nailsFoot massagesPedicure
Tracy2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Can was great!

Nail polish changesPedicure
Julia4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Amazing place for pedicures, quick service

Paid $40–60Nail polish changesPedicure
Raelynn5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Annie is the best! I had an amazing pedicure and will absolutely be coming back! 10/10!

Paid $40–60Pedicure
Leslie10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Tammy and Jasmine all do a great job very nice and do a great job

Paid $200+Acrylic nailsPedicure
anonymous3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

I love it here i come all the time never disappoints

Acrylic nailsPedicureManicure
David3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Chose white

Paid $40–60Pedicure
Tinh10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

Beautiful nail salon to have pedicure

Paid $60–80Pedicure

Show more pedicure reviews (586 more) →

Price

$580% vs typical hair salons

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 0%Reasonable 0%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Pedicure626$43–$66
Manicure261$43–$71
Foot massages131$45–$76
Acrylic nails130$48–$83
Sculpted nails60—
Nail art56$45–$76
Nail polish changes48—
Gel manicures43$40–$58

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