Experts Reviews · Company report
JOY NAILS logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%90+49.1Reliability 24%86+20.8Value 14%1+0.1Replies to reviews 7%63+4.5Craft & service penalty88−1.2Experts Score= 73Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.73SCORE

JOY NAILS

Galveston, TX · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #99Position by Experts Score among all companies we track in this category. of 121 hair salons · 4.8★ from 1,346 Google reviews

Report card

Percentile vs other hair salons (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and satisfaction; weakest: value.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.JOY NAILS is better than 90% of hair salons.A
90
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.JOY NAILS is better than 86% of hair salons.A
86
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.JOY NAILS is better than 88% of hair salons.A
88
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.JOY NAILS is better than 1% of hair salons.F
1
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.JOY NAILS is better than 100% of hair salons.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.JOY NAILS is better than 63% of hair salons.B
63

Reviews for your job

Customers hired JOY NAILS for 8 kinds of job.

JOY NAILS for sculpted nails

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.61
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.97
Usually paidThe price range customers picked most often for this job.$40–60
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 89/100.How Job match is calculatedBuilt only from reviews Google tagged “Sculpted nails”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#2 / 6

All 61 Google reviews tagged “Sculpted nails”

Wendy7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Wonderful place to relax and refresh. Great customer service

Paid $40–60Sculpted nailsPedicure
DA7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

This staff is always kind and professional. They strive to learn the client's preferences at each visit.

Paid $40–60Sculpted nailsPedicure
monica2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 10 months ago★★★★★

Ben and Tina are amazing. I am local and visit this location every two weeks. Highly recommend. Friendly, kind and very clean nail salon.

Paid $40–60Foot massagesSculpted nailsPedicure
ShayLocal Guide · 30 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 11 months ago★★★★★

They are very friendly and kind. They are attentive and do an amazing job. I finally found my salon. My Daughters love coming here with me as well.Can was great

Paid $80–100Foot massagesSculpted nailsNail art
Charlotte2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Got a mani and pedi by Kim she’s awesome no rush. She took her time with me and I feel amazing.

Paid $200+Foot massagesSculpted nailsNail art
Cheryl5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Very clean establishment. Can does a wonderful job!

Paid $120–140Sculpted nailsPedicure
Evonne3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Great 👍

Paid $120–140Foot massagesSculpted nailsPedicure
Kelli5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Fast and friendly! Nice relaxing atmosphere.

Paid $40–60Foot massagesSculpted nails
DanielleLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Helen at Joy nails is literally the best. 😍👏 Helen really takes her time and does such a wonderful job. She is my favorite, always smiling and always sweet.

Paid $40–60Sculpted nailsPedicureFrench manicures
DebbieLocal Guide · 28 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Absolutely wonderful visit. Kim did an excellent job! And they were very nice! I will definitely be back!

Paid $40–60Sculpted nails
Leslie2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

It’s the best the service is amazing it’s clean and they take really good care of their customers!!❤️ we will be back for sure!!

Paid $40–60Foot massagesSculpted nailsNail art
Kathy3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Can is so personable. I just let him know kinda what I want and he does the rest always asking how I’m doing and if everything is okay. Takes his time and very sensitive to my needs, giving me water.

Paid $100–120Foot massagesSculpted nailsNail art
Janie1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Ben and Tina are the best!

Paid $80–100Sculpted nailsPedicure
Susan4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

First of all, I love it there and I never wanna stop going, but they are sending me 5% off and it’s almost insulting. I’m not gonna go anywhere for 5% off over another place.

Paid $80–100Sculpted nailsNail extensionsPedicure
Kari9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Our favorite place to go! Can always does a great job and the entire staff is wvery needful!

Paid $60–80Foot massagesSculpted nailsNail art
Richard5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

This has been our go to salon on the island, pedicures and manicures.

Paid $60–80Foot massagesSculpted nailsPolish removal
Cheryl2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Always a pleasure coming here and very relaxing🌺

Paid $80–100Sculpted nailsAcrylic nails
Shari3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Ben is great with nails and all staff is super nice.

Paid $80–100Sculpted nails
NatalieLocal Guide · 122 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

2 grand daughter's 1set of nails. Great work & very kind staff 👍🏻😊

Sculpted nailsNail art
Melissa5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Love my nails! Jasmine always does a great job!

Paid $80–100Foot massagesSculpted nailsPedicure
Amy1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Jasmine is the best !!

Paid $60–80Foot massagesSculpted nails
Kianna1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Great service! Very kind! Loved it!

Foot massagesSculpted nailsNail extensions
MargaretLocal Guide · 20 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

great nail studio

Paid $60–80Foot massagesSculpted nails
StacyLocal Guide · 24 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

I absolutely love this place. Every time I come to Galveston, I stop by to get pampered. I like the massage chair, the classical music, the massages with hot stones, tangerine, salt, and oil, as well as the callous removal and hot towels. I love how my nails and toes look. I love the friendliness of the staff and…

Paid $100–120Foot massagesSculpted nailsPolish removal
TracyLocal Guide · 32 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

As always Ben did an amazing job on my nails. And Tom does the best pedis!Owners are so sweet and I love this salon

Paid $60–80Sculpted nails
Tamara1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Expertise and excellent customer service!!

Paid $120–140PedicureManicureFoot massages
mistyLocal Guide · 43 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Ben always does a great job on my nails. The atmosphere is always inviting and friendly.

Paid $60–80Sculpted nailsNail artNail extensions
Dona4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Wonderful place for nails, pedicures, waxing and eyelashes. Very welcoming and friendly!

Paid $60–80PedicureSculpted nails
Melissa10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

I'm extremely happy here with this place. My eyebrows, my eyelashes, my nails, look wonderful.Thank you!

PedicureManicureFoot massages
Rose8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Jasmine is my nail artist and always gives me personal attention in every aspect of my visit

Sculpted nails
Beth9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

We came in late in the day and they took care of all four of us. We left feeling pampered and rejuvenated. Friendly and great service plus they were super knowledgeable.

Paid $20–40PedicureManicureFoot massages
Angela1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

I had an amazing experience with professional and friendly service. They never disappoint and I love coming. It's been almost 11 years of excellent service.☺️❤️

Paid $80–100PedicureSculpted nails
Albert4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Ben is the best

Paid $40–60PedicureManicureFoot massages
theresa2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★

Great work and great people

Paid $60–80PedicureSculpted nails
mary6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Consistent friendly welcoming and fair price 2 love this place always happy!!

Paid $40–60PedicureManicureFoot massages
Cindy2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Ben is the absolute BEST! Have been going to him for yearssss

Paid $40–60Sculpted nails
Amanda5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Got us right in !!!

Paid $40–60PedicureSculpted nails
Lynn7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★

Best nail salon on the island! I've been coming here for many years. Even my granddaughters love coming here when visiting I ting us in the island.

Paid $40–60Sculpted nails
Sandra10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Love the service and people here at Joy! They always do a great job and take such good care of us! Ben and Jasmine are always great!

Paid $60–80PedicureManicureSculpted nails
Aa year ago★★★★★

Always wonderful service and people. Love Ben and Tom. They are all like family to me

Paid $100–120PedicureSculpted nails
Pamela6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

The atmosphere is calm and relaxing. Everyone is pleasant to customers and the cleanliness is the best. I visited the shop years ago in search of a new technician and have not left since!

Paid $60–80Sculpted nails
Diana4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

The staff are so friendly. Ben did an amazing job on my nails. Highly recommend.

Paid $60–80Sculpted nailsNail art
MelissaLocal Guide · 73 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Helen and Can was awesome

Paid $100–120PedicureFoot massagesSculpted nails
Vippi6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Always excellent service here at Joy Nails! I wouldn’t go anywhere else for my mani/pedi/brows!

Paid $60–80PedicureManicureFoot massages
Liz11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

I drive over an hour to get my nails done just so I can come here. This is my go-to place. The staff is friendly and the place is clean. I ADORE my nail techs!! I am very loyal to them and I won’t go anywhere else. They do anything from simple mani/pedi to complex acrylic tips with designs. Their massages are good…

Paid $40–60PedicureManicureFoot massages
naomi3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Always an excellent job and great customer service. Tom did an amazing, relaxing pedicure.

PedicureManicureFoot massages
Cookie3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Very professional. Caroline pays perfect attention to details. I have a choice and I choose to come all the way from Houston to be pampered at Joy Nails.

Paid $80–100Sculpted nails
Bélgica7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Everybody is so nice and kind. Can did an amazing job🥰 He suggested colors and ideas for you. He’s an artist. I’ll always come back.

Paid $60–80ManicureSculpted nailsNail extensions
GAMLocal Guide · 21 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Happy I found Tina, she's meticulous and does a great job every visit!

Paid $80–100PedicureSculpted nails
KellyLocal Guide · 26 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Ben does an amazing job! The staff is very friendly!

Paid $20–40Sculpted nails
Kimberly5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Best place in town. Super friendly, great service !!!!! I’ve been going here for 3 yes.

Paid $40–60PedicureSculpted nailsNail art
Lisa5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

I love Joy Nails, Caroline is the sweetest and the service is the best!! Highly recommend Joy Nails they care and go above and beyond every time! Today had the Royal Pedicure oranges and all! It was amazing - totally relaxing!

Paid $80–100PedicureSculpted nails
CateLocal Guide · 33 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Joy Nails is my go to for dip nails and pedicures. All the technicians are good and they are always friendly.

Paid $40–60Sculpted nails
Gracie8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Best place to get quality work done. The staff and always so helpful and friendly. I feel like an important customer every time I go.

Acrylic nails
Pat4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

Love Joy Nails! We vacation here from Missouri. I always make sure I book an appointment with Tammy each trip. She is the best. Great owners & staff.

Paid $120–140PedicureManicureFoot massages
Lyndsey5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

Beat nail place on the Island by far!

Paid $60–80Sculpted nailsWaxing
Sondra2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Rating only, no written review.

Paid $100–120Sculpted nails
Esmeralda2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Rating only, no written review.

Sculpted nails
Gay1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Rating only, no written review.

Paid $40–60Sculpted nails
Bettya year ago★★★★★

Rating only, no written review.

Paid $80–100PedicureSculpted nails
giselle1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Rating only, no written review.

Paid $40–60PedicureManicureFoot massages

Price

$580% vs typical hair salons

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 0%Reasonable 0%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Pedicure626$43–$66
Manicure261$43–$71
Foot massages131$45–$76
Acrylic nails130$48–$83
Sculpted nails60—
Nail art56$45–$76
Nail polish changes48—
Gel manicures43$40–$58

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