Experts Reviews · Company report
JOY NAILS logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%90+49.1Reliability 24%86+20.8Value 14%1+0.1Replies to reviews 7%63+4.5Craft & service penalty88−1.2Experts Score= 73Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.73SCORE

JOY NAILS

Galveston, TX · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #99Position by Experts Score among all companies we track in this category. of 121 hair salons · 4.8★ from 1,346 Google reviews

Report card

Percentile vs other hair salons (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and satisfaction; weakest: value.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.JOY NAILS is better than 90% of hair salons.A
90
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.JOY NAILS is better than 86% of hair salons.A
86
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.JOY NAILS is better than 88% of hair salons.A
88
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.JOY NAILS is better than 1% of hair salons.F
1
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.JOY NAILS is better than 100% of hair salons.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.JOY NAILS is better than 63% of hair salons.B
63

Reviews for your job

Customers hired JOY NAILS for 8 kinds of job.

JOY NAILS for waxing

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.20
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.60
Usually paidThe price range customers picked most often for this job.$100–120
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$11–$58
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 62/100.How Job match is calculatedBuilt only from reviews Google tagged “Waxing”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#24 / 24

All 20 Google reviews tagged “Waxing”

GiulianaLocal Guide · 22 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 9 months ago★★★★★

Been coming to Joy Nails I & II for the longest time and couldn’t be happier with the quality of the services!

Paid $100–120WaxingAcrylic nailsPedicure
Dr.5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 11 months ago★★★★★

I love to go get spoiled there and just relax! My husband now comes with me for pedicures also. Great clean place and such a nice staff.

Paid $40–60WaxingManicure
MattLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

The wife and I came in for a pedicure. Excellent service, even for a very busy day, they were able to fit us in immediately. After the parifin pedicure and massage, my feet feel better than they have in years. Highly recommend.

Foot massagesHand & foot massagesPedicure
Jennifer7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

This was the first time I got my eye brows tinted and they are perfect! Caroline did my eyebrows. I love them!! Three of us got pedicures and they were amazing! This is a five start place with exceptional service.

Paid $20–40Foot massagesWaxingService not listed
Elizabeth2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Loved the team at joy nails. They did my manicure and pedicure at the same time. Fast and efficient! Favorite nail place in Galveston

Paid $60–80Foot massagesNail artNail painting
Lillian7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Caroline is the best owner, nail tech. I have been her customer for over 20 years. She's very pleasant and professional at all times.

Paid $40–60Nail artPolish removalNail polish changes
hannah11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

A friendly staff, a cleaned store, good services.

PedicureManicureAcrylic nails
FLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

On vacation and dropped in to spoil my lady. Read the reviews but once we stepped in they were fast friendly and efficient. Her nails look great! Detail oriented.

PedicureManicureFoot massages
Kelly7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Anne is so great- relaxing and competent I’ve enjoyed going to Joy Nails on Seawall - can not wait for new location - but until then Joy Nails on 61st is clean and beautiful

Paid $60–80PedicureManicureWaxing
Malika1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I wish I could add more stars!!! Definitely worth the visit. Everyone was so kind, friendly, and professional. If you’re in the area, don’t pass it up!

Paid $100–120PedicureNail paintingWaxing
mary6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Consistent friendly welcoming and fair price 2 love this place always happy!!

Paid $40–60PedicureManicureFoot massages
shelley1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

I’ve been coming to Joy’s nails for a few years now Ms Caroline , Tina ,Tom & Ben have always taking care of me. They are great at what they do and work very hard please come out and check them out

Paid $120–140PedicureAcrylic nailsWaxing
Mandy7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Jasmine is the kindest and most talented nail technician. She makes sure you are comfortable and always listens to my requests. If you want a place that is clean, friendly, and full of great talent, then Joy Nails is for you. Ask for Jasmine. You will have a delightful time.

PedicureManicureFoot massages
Carol14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Love these folks, all are very friendly and very good at their jobs. I drive an hour just to get them to do my nails.

Paid $140–160PedicureAcrylic nailsNail designs
CHANLocal Guide · 23 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Such an awesome environment! I came in as a walk-in several months ago and was treated as though I'd been coming for years! I'm very picky but they didn't treat me as being difficult! That's a HUGE PLUS! Ben and Tina are the best! Everyone there really are exceptionally awesome! Gonna stick with them for years to come!

Paid $100–120PedicureManicureWaxing
Daniel7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

This place is wonderful. I come here every month for a quick touch up on my feet and eyebrows. Nice people, quiet environment, and nice prices. I highly recommend coming here for a mani pedi or just to get your eyebrows done.💞

Paid $1–20PedicureManicureWaxing
Lyndsey5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

Beat nail place on the Island by far!

Paid $60–80Sculpted nailsWaxing
Shivani1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★

I have had the worst experience I have ever experienced for wax never go again at this place the lady who was doing my waxed she don’t even know how to apply it and it seems looks like she don’t want to do Waxing on people and she was sent by someone forcefully. Also they charge 70$ Just for half leg wax and under…

Waxing
Michelea year ago★★★★★

Rating only, no written review.

Paid $80–100PedicureManicureWaxing
Rebecca2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★

Rating only, no written review.

PedicureWaxing

Price

$580% vs typical hair salons

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 0%Reasonable 0%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Pedicure626$43–$66
Manicure261$43–$71
Foot massages131$45–$76
Acrylic nails130$48–$83
Sculpted nails60—
Nail art56$45–$76
Nail polish changes48—
Gel manicures43$40–$58

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