Analyzing 10,639,13710.6M ReviewsFor 30,18530.2K Experts

Experts Reviews · Company report
Joy Nails II logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%88+48Reliability 24%85+20.6Value 14%100+14.1Replies to reviews 7%98+6.9Craft & service penalty98−0.2Experts Score= 89Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.89SCORE

Joy Nails II

Galveston, TX · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #49Position by Experts Score among all companies we track in this category. of 121 hair salons · 4.8★ from 995 Google reviews

📞 Call (409) 220-3381Request a call backWebsite ↗

Report card

Percentile vs other hair salons (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Joy Nails II is better than 88% of hair salons.A
88
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Joy Nails II is better than 85% of hair salons.A
85
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Joy Nails II is better than 98% of hair salons.A
98
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Joy Nails II is better than 100% of hair salons.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Joy Nails II is better than 100% of hair salons.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Joy Nails II is better than 98% of hair salons.A
98

Reviews for your job

Customers hired Joy Nails II for 8 kinds of job.

Joy Nails II for gel manicures

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.8
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.13
Usually paidThe price range customers picked most often for this job.—
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$40–$58
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 44/100.How Job match is calculatedBuilt only from reviews Google tagged “Gel manicures”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#6 / 6

All 8 Google reviews tagged “Gel manicures”

KaitlynLocal Guide · 41 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★

Update: I’ve been going here pretty consistently since my first review, but unfortunately won’t be returning after my last visit. A few of the nail techs are very good, but many of my recent visits were rushed. At my last visit, the nail tech was inpatient and honestly very rude to me. After painting the shellac on…

PedicureGel manicures
Kari4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

Keily and Ann always do my nails wonderfully! Great service, with a great view!

Acrylic nailsCallus removalDip powder
Pamela5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Love Joy Nails II- I have been going here for 8 years. I recommend you make an appointment for peak days/times! They are so popular.

Gel manicuresPedicure
RossanoLocal Guide · 99 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

After many months, I'm getting a pedicure with gold metallic gel polish. Bless her heart, she's earning EVERY PENNY...😂

Foot massagesGel manicuresPedicure+ Cleanliness+ Quality+ Professionalism
BrandiLocal Guide · 12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★

Stopped here before leaving on a cruise...specifically picked them because they had pictures of art work. The guy that did my nails offered stickers, I am not a child. Then he didn't like what the art looked like so he took it off and refused to do art work on my nails. He did not offer to have someone do it, when I…

Acrylic nailsGel manicuresPedicure− Professionalism
Jana6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

I’m not from Galveston,but when I do come back, I’ll be going here again!! Best Pedicure and Nail fill..So very nice and friendly, can’t beat the view of the water either! Anne was great!

Gel manicuresPedicure+ Punctuality+ Cleanliness+ Quality
BrendaLocal Guide · 23 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Love how Mrs.Susan did my pedi she almost put me to sleep it was so relaxing and the citrus smell was out of this world. And Mrs.Kim was so gentle with my nails..If you ever get by their I suggest you stop in and give them a try. I promise you will want to go back again here are some pictures...oh and I got my eyebrows done along with a little face waxing

Acrylic nailsEyelash extensionsFacial treatments+ Punctuality+ Cleanliness+ Quality
SamanthaLocal Guide · 50 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Gel manicures

Price

$53-10% vs typical hair salons

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 0%Reasonable 0%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Nail art177$45–$76
Pedicure46$43–$66
Waxing36$11–$58
Manicure24$43–$71
Acrylic nails12$48–$83
Foot massages8$45–$76
Gel manicures8$40–$58
Sculpted nails3—

Compare with

Rouz Hair Salon logoRouz Hair SalonExperts Score 92Galveston · 4.92★For the Love of Hair logoFor the Love of HairExperts Score 86Galveston · 4.93★Bell Nails & Spa logoBell Nails & SpaExperts Score 85Galveston · 4.79★