Experts Reviews · Company report
Joy Nails II logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%88+48Reliability 24%85+20.6Value 14%100+14.1Replies to reviews 7%98+6.9Craft & service penalty98−0.2Experts Score= 89Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.89SCORE

Joy Nails II

Galveston, TX · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #49Position by Experts Score among all companies we track in this category. of 121 hair salons · 4.8★ from 995 Google reviews

Report card

Percentile vs other hair salons (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Joy Nails II is better than 88% of hair salons.A
88
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Joy Nails II is better than 85% of hair salons.A
85
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Joy Nails II is better than 98% of hair salons.A
98
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Joy Nails II is better than 100% of hair salons.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Joy Nails II is better than 100% of hair salons.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Joy Nails II is better than 98% of hair salons.A
98

Reviews for your job

Customers hired Joy Nails II for 8 kinds of job.

Joy Nails II for manicure

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.24
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.58
Usually paidThe price range customers picked most often for this job.$100–120
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$43–$71
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 59/100.How Job match is calculatedBuilt only from reviews Google tagged “Manicure”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#18 / 19

All 24 Google reviews tagged “Manicure” · showing 20

CrystalLocal Guide · 11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

I really enjoy Joy Nails II. They are thorough and professional. I like seeing the water while being pampered.

Paid $80–100PedicureManicureFoot massages
TammyLocal Guide · 29 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

My favorite place and my favorite people. I drive 100 miles each direction to have my nails done. Yes, that’s crazy but I won’t give up Tammy.

Paid $100–120PedicureManicure
NigelLocal Guide · 81 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

The lady took her time and I appreciate that 😊

Paid $100–120PedicureManicure
CandeeLocal Guide · 56 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

Stopped in for a pedi and mani and was really spoiled! Great service, nice, peaceful atmosphere, and the young man who greeted and seated me offered me a cold drink. The technicians are all about the customer, I got some extra massage time and my favorite, a sugar scrub! Reasonably priced with excellent services! I…

Paid $140–160PedicureManicureFoot massages
Ophelia4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

Service was great my grandson was also happy with his pedi now time to sail on😉

PedicureManicure
RhondaLocal Guide · 41 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

Tammy was my tech. I received a mani, pedi, and brow wax. Very patient and detailed. Tammy explained everything she was doing, which I appreciated. The business was very clean and all staff were smiling and friendly. There was a very positive vibe while sitting there. The lady that did my pedi, sorry I didn't get…

Paid $100–120PedicureManicureWaxing
LindaLocal Guide · 272 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Great service. Did exactly as asked. Will be recommending to friends.

PedicureManicure
Kari4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

Keily and Ann always do my nails wonderfully! Great service, with a great view!

Acrylic nailsCallus removalDip powder
Evangeline3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I always love coming to Joy Nails when I’m in town! They truly live up to their name :) All the nail technicians are so kind and friendly. I’d highly recommend to anyone wanting top notch treatment!

Hand & foot massagesManicurePedicure
Christine12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I love coming to Joy Nails! I got a mani and pedi and they did such a great job. Everyone is very friendly and sweet. 10/10 recommend!

ExfoliationManicureNail painting
JesaLocal Guide · 51 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★

Terrible customer service . Ladies treated my daughter and I terrible . I got a Mani Pedi , missing spots of polish chipped already and they charged me alot for nothing . When I asked about the charges the guy at the register proceeded to talk to my minor child , asking her to add the math up . Very very insulting…

Kids' manicuresManicurePedicure
Yunette6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

This was our first time having mani and pedi done at Joy Nail II in Galveston, TX. I and my husband were very pleased with their services. I had white and pink Ombre for my fingernails and French tip for my toes. It turned out perfectly good looking. The nail technicians for me were Kelly and Helen (I think that…

Acrylic nailsCallus removalFoot massages
NanetteLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★

The nail girl did Great the pedicure lady older with glasses didn't match my nails I let them know, they didn't ask if I wanted a redo wasn't happy about that and didn't ask if I wanted a design but I asked for one they didn't do a great job on that either.

ManicurePedicure
Kelley6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I worked until 6pm today working on the East end so of course I was in a hurry as the salon closes at 7pm. Let me say this, I walked in at 6:35 pm and she was about to take off. The lady HAPPILY took me in for a mani/pedi. Not knowing that life has been tough lately. I needed this pamper time and she made my entire…

ManicurePedicure
Holly2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★

The website does not reflect what the store looks like inside. Very crowded and overall worn look to it. The very loud lady that greets everyone did my toe nails and for some reason she used this scraper tool that ruined my nails. I am still waiting for the damage she did to grow out. She was very aggressive and did…

ManicurePedicure
Amber2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Had such a great experience with them tonight! They were so nice and got 5 of us in and out in only an hour! Couldn’t have asked for better.

Acrylic nailsManicurePedicure+ Punctuality+ Cleanliness+ Quality
JenniferLocal Guide · 34 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Caroline and staff do an incredible job! Best and most professional salon in Galveston County!

ManicurePedicureWaxing+ Cleanliness+ Professionalism
BrendaLocal Guide · 23 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Love how Mrs.Susan did my pedi she almost put me to sleep it was so relaxing and the citrus smell was out of this world. And Mrs.Kim was so gentle with my nails..If you ever get by their I suggest you stop in and give them a try. I promise you will want to go back again here are some pictures...oh and I got my eyebrows done along with a little face waxing

Acrylic nailsEyelash extensionsFacial treatments+ Punctuality+ Cleanliness+ Quality
ZeeLocal Guide · 23 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Today I got a dip full set (plus take off) as well as a spa pedicure. The man who did my nails was an easy 10/10 in every aspect. The thickness, shape, design, clean up and customer service were all amazing. He was so patient and kind, which is hard to find nowadays when the technician is also as good as he is.…

ManicureNail artPedicure+ Punctuality+ Cleanliness+ Quality
Breezi3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Patient and attentive to detail, they made me feel at home. I felt free to close my eyes and enjoy the experience.

ManicurePedicure+ Professionalism

Show more manicure reviews (4 more) →

Price

$53-10% vs typical hair salons

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 0%Reasonable 0%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Nail art177$45–$76
Pedicure46$43–$66
Waxing36$11–$58
Manicure24$43–$71
Acrylic nails12$48–$83
Foot massages8$45–$76
Gel manicures8$40–$58
Sculpted nails3—

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