Experts Reviews · Company report
Joy Nails II logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%88+48Reliability 24%85+20.6Value 14%100+14.1Replies to reviews 7%98+6.9Craft & service penalty98−0.2Experts Score= 89Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.89SCORE

Joy Nails II

Galveston, TX · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #49Position by Experts Score among all companies we track in this category. of 121 hair salons · 4.8★ from 995 Google reviews

Report card

Percentile vs other hair salons (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Joy Nails II is better than 88% of hair salons.A
88
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Joy Nails II is better than 85% of hair salons.A
85
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Joy Nails II is better than 98% of hair salons.A
98
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Joy Nails II is better than 100% of hair salons.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Joy Nails II is better than 100% of hair salons.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Joy Nails II is better than 98% of hair salons.A
98

Reviews for your job

Customers hired Joy Nails II for 8 kinds of job.

Joy Nails II for pedicure

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.46
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.41
Usually paidThe price range customers picked most often for this job.$40–60
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$43–$66
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 46/100.How Job match is calculatedBuilt only from reviews Google tagged “Pedicure”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#14 / 14

All 46 Google reviews tagged “Pedicure” · showing 40

sue6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 9 months ago★★★★★

Excellent service and facility!!

Paid $40–60Pedicure
CarleneLocal Guide · 23 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Mimi did a fantastic job! Had mani pedi and eyebrows

Paid $20–40Pedicure
CrystalLocal Guide · 11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

I really enjoy Joy Nails II. They are thorough and professional. I like seeing the water while being pampered.

Paid $80–100PedicureManicureFoot massages
Maria8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

Jasmine is the best. Great service!!

Paid $100–120Pedicure
Eloise8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

My friend I came in for pedicures. David did an excellent job on our toes. He was professional as well as courteous! Will definitely return.

Paid $20–40Pedicure
nellyLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

I convinced my husband to get his first pedicure with me, he’s typically shy since he has psoriasis, but the staff was so accommodating and reassuring. They kept checking in with him with each step for his comfort level, he walked out happy and relieved! I wish I can take them with me back to Dallas. Thank you!!…

PedicureFoot massages
TammyLocal Guide · 29 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

My favorite place and my favorite people. I drive 100 miles each direction to have my nails done. Yes, that’s crazy but I won’t give up Tammy.

Paid $100–120PedicureManicure
MichelleLocal Guide · 36 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Tom usually takes care of me and he is great. Today with no appointment, I got Kim Gold. Language barrier but she is great. I do gel on my toes. They have this new paint on polish and it’s great for removing the gel. Their towels are soft, not scratchy, Love that! I asked and they put softener in the wash 💖…

Paid $40–60PedicureNail art
Maricella9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

Great pedicure and friendly staff. David gives an awesome massage!!

Paid $40–60Pedicure
Renee5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

Very friendly staff! And I had an amazing pedicure by Mr. Can!

Paid $40–60Pedicure
David3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★

Thanks for making sure the water is always hot, not to point that it's uncomfortable, but soothing. Thanks for always listening to the customers.

Paid $60–80Pedicure
NigelLocal Guide · 81 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

The lady took her time and I appreciate that 😊

Paid $100–120PedicureManicure
CandeeLocal Guide · 56 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

Stopped in for a pedi and mani and was really spoiled! Great service, nice, peaceful atmosphere, and the young man who greeted and seated me offered me a cold drink. The technicians are all about the customer, I got some extra massage time and my favorite, a sugar scrub! Reasonably priced with excellent services! I…

Paid $140–160PedicureManicureFoot massages
KaitlynLocal Guide · 41 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★

Update: I’ve been going here pretty consistently since my first review, but unfortunately won’t be returning after my last visit. A few of the nail techs are very good, but many of my recent visits were rushed. At my last visit, the nail tech was inpatient and honestly very rude to me. After painting the shellac on…

PedicureGel manicures
Ophelia4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

Service was great my grandson was also happy with his pedi now time to sail on😉

PedicureManicure
ConnieLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★

Do a great job but prices are really going up. I chose this location as prices were reasonable, now they are just as pricey as all other shops.

Paid $120–140PedicureService not listed
RhondaLocal Guide · 41 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

Tammy was my tech. I received a mani, pedi, and brow wax. Very patient and detailed. Tammy explained everything she was doing, which I appreciated. The business was very clean and all staff were smiling and friendly. There was a very positive vibe while sitting there. The lady that did my pedi, sorry I didn't get…

Paid $100–120PedicureManicureWaxing
LindaLocal Guide · 272 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Great service. Did exactly as asked. Will be recommending to friends.

PedicureManicure
Kari4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

Keily and Ann always do my nails wonderfully! Great service, with a great view!

Acrylic nailsCallus removalDip powder
Kylea6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Joy Nails is the best in Galveston! Both locations are GREAT!

Acrylic nailsPedicure
Kiley5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Best Pedicure on the Island!!!

Pedicure
Evangeline3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I always love coming to Joy Nails when I’m in town! They truly live up to their name :) All the nail technicians are so kind and friendly. I’d highly recommend to anyone wanting top notch treatment!

Hand & foot massagesManicurePedicure
Christine12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I love coming to Joy Nails! I got a mani and pedi and they did such a great job. Everyone is very friendly and sweet. 10/10 recommend!

ExfoliationManicureNail painting
Cat9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Great staff and customer service ❤️ Highly recommend!!!! Thank you!🙂

ExfoliationHand & foot massagesMen's manicures
Pamela5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Love Joy Nails II- I have been going here for 8 years. I recommend you make an appointment for peak days/times! They are so popular.

Gel manicuresPedicure
JesaLocal Guide · 51 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★

Terrible customer service . Ladies treated my daughter and I terrible . I got a Mani Pedi , missing spots of polish chipped already and they charged me alot for nothing . When I asked about the charges the guy at the register proceeded to talk to my minor child , asking her to add the math up . Very very insulting…

Kids' manicuresManicurePedicure
Yunette6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

This was our first time having mani and pedi done at Joy Nail II in Galveston, TX. I and my husband were very pleased with their services. I had white and pink Ombre for my fingernails and French tip for my toes. It turned out perfectly good looking. The nail technicians for me were Kelly and Helen (I think that…

Acrylic nailsCallus removalFoot massages
NanetteLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★

The nail girl did Great the pedicure lady older with glasses didn't match my nails I let them know, they didn't ask if I wanted a redo wasn't happy about that and didn't ask if I wanted a design but I asked for one they didn't do a great job on that either.

ManicurePedicure
Lyda7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★

I only ever go to modern nails in Galveston. They’ve always given me the best service and nail experience. But, modern nails had an hour wait and I’ve only ever heard good things about joy nails so I went there today. Worst pedicure of my life. They didn’t even exfoliate my feet or put any products whatsoever on my…

Pedicure
VivianLocal Guide · 22 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Great place!!

Pedicure
karen4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Always an excellent experience! We travel all the way from Deer Park for the best pedicure

Pedicure
Diamond4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★

if I could give them 0 stars I would. This was one of the worst experiences for me. I got there around noon, they weren’t busy at all. it was just me and another lady. I asked for just a pedicure and the lady kept trying to give me a full set of nails when I kept saying no thank you. The pedicure tech. didn’t care…

Pedicure
Kelley6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I worked until 6pm today working on the East end so of course I was in a hurry as the salon closes at 7pm. Let me say this, I walked in at 6:35 pm and she was about to take off. The lady HAPPILY took me in for a mani/pedi. Not knowing that life has been tough lately. I needed this pamper time and she made my entire…

ManicurePedicure
Holly2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★

The website does not reflect what the store looks like inside. Very crowded and overall worn look to it. The very loud lady that greets everyone did my toe nails and for some reason she used this scraper tool that ruined my nails. I am still waiting for the damage she did to grow out. She was very aggressive and did…

ManicurePedicure
Amber2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Had such a great experience with them tonight! They were so nice and got 5 of us in and out in only an hour! Couldn’t have asked for better.

Acrylic nailsManicurePedicure+ Punctuality+ Cleanliness+ Quality
Jessica2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

The Lady I had was Sou she did an amazing pedicure she took her time and really did an amazing job not only did she do an amazing massage she took her time the whole time and never rushed. She also matched my nails to my toes and was super friendly she laid me back and made me relaxed. She even added stars on my…

Acrylic nailsDip powderNail art+ Punctuality+ Cleanliness+ Quality
JenniferLocal Guide · 34 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Caroline and staff do an incredible job! Best and most professional salon in Galveston County!

ManicurePedicureWaxing+ Cleanliness+ Professionalism
RossanoLocal Guide · 99 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

After many months, I'm getting a pedicure with gold metallic gel polish. Bless her heart, she's earning EVERY PENNY...😂

Foot massagesGel manicuresPedicure+ Cleanliness+ Quality+ Professionalism
BrandiLocal Guide · 12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★

Stopped here before leaving on a cruise...specifically picked them because they had pictures of art work. The guy that did my nails offered stickers, I am not a child. Then he didn't like what the art looked like so he took it off and refused to do art work on my nails. He did not offer to have someone do it, when I…

Acrylic nailsGel manicuresPedicure− Professionalism
Jana6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

I’m not from Galveston,but when I do come back, I’ll be going here again!! Best Pedicure and Nail fill..So very nice and friendly, can’t beat the view of the water either! Anne was great!

Gel manicuresPedicure+ Punctuality+ Cleanliness+ Quality

Show more pedicure reviews (6 more) →

Price

$53-10% vs typical hair salons

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 0%Reasonable 0%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Nail art177$45–$76
Pedicure46$43–$66
Waxing36$11–$58
Manicure24$43–$71
Acrylic nails12$48–$83
Foot massages8$45–$76
Gel manicures8$40–$58
Sculpted nails3—

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