Analyzing 10,643,57010.6M ReviewsFor 30,19830.2K Experts

Experts Reviews · Company report
Joy Nails II logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%88+48Reliability 24%85+20.6Value 14%100+14.1Replies to reviews 7%98+6.9Craft & service penalty98−0.2Experts Score= 89Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.89SCORE

Joy Nails II

Galveston, TX · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #49Position by Experts Score among all companies we track in this category. of 121 hair salons · 4.8★ from 995 Google reviews

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Report card

Percentile vs other hair salons (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Joy Nails II is better than 88% of hair salons.A
88
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Joy Nails II is better than 85% of hair salons.A
85
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Joy Nails II is better than 98% of hair salons.A
98
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Joy Nails II is better than 100% of hair salons.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Joy Nails II is better than 100% of hair salons.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Joy Nails II is better than 98% of hair salons.A
98

Reviews for your job

Customers hired Joy Nails II for 8 kinds of job.

Joy Nails II for waxing

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.36
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.75
Usually paidThe price range customers picked most often for this job.$40–60
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$11–$58
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 77/100.How Job match is calculatedBuilt only from reviews Google tagged “Waxing”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#14 / 24

All 36 Google reviews tagged “Waxing”

Taravia3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

They were very sweet and fast with their services , they offer drinks and make sure you’re comfortable 10/10 .

Paid $1–20Waxing
Rhonda9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Love coming to Joy Nails when in Galveston…. Great pedi (from Evan) and great waxing (from Helen) until next time….. great pricing also!

Paid $80–100Nail artWaxing
Megan4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

These people are the sweetest, warmest people and I definitely recommend letting them pick your colors for you. You'll be pleasantly suprised!

Paid $40–60Nail artWaxing
Denise5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

I had a wonderful experience at Joy Nails in Galveston # 10. The service was wonderful and my nails looked fantastic. I will definitely be back and recommend everyone come for services.

Paid $20–40Nail artWaxingService not listed
Sofia8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

I had such a great experience with Helen! She was so kind, professional, and paid attention to every little detail. My nails came out absolutely beautiful, and I couldn't be happier with the results. The salon was clean, welcoming, and relaxing. I highly recommend Helen if you're looking for amazing nails and…

Paid $40–60Waxing
LisaLocal Guide · 333 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★

Caroline gets me straight every time. You have to be clear in what you want, communication is everything. Here’s what I mean…if you want your eyebrows threaded and you want a clean up vs shaping, make sure you specifically say that. I learned the hard way. I went in wanting my eyebrows “done”. That’s all I said and…

Paid $20–40Waxing
Jennifer3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★

I don’t recommend for anyone to get their eyebrows done here. Went to get my eyebrows waxed and ended up with a burn on my right eye. Never going back!

Paid $1–20Waxing
Marlee2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Caroline was so kind. Had my eyebrows and pedicure done! Highly recommend

Paid $1–20Waxing
Sonya10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Very good and clean place nice staff

Paid $100–120Waxing
ELocal Guide · 9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Passing through for a trip, and was looking for a quick resolve. Wonderful experience, got in and out. Mrs. Helen was very attentive, delicate, and friendly. Great customer service from the moment I walked in, definitely recommend!

Paid $40–60Nail artWaxing
Chanae7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

They do a great job with everything! Whether it is eyebrow threading, waxing, or getting my nails done--I am always happy with the result!

Paid $40–60Nail artWaxing
E2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 8 months ago★★★★★

Great people and wonderful customer service been coming here for over 5 years now and I love them.

Paid $80–100Nail artWaxing
Alvin6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

so relaxing and they did a great job

Paid $60–80Nail artWaxing
Minda6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

I really enjoyed my experience at Joy Nails. Very kind staff. They did a great job.

Paid $120–140Nail artWaxing
Francis3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Live 5 hours away and still come home to them for my eyebrows and everything!! ❤️

Paid $1–20Waxing
Bended1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

We love coming here. The service is wonderful. Very high quality!

Paid $40–60Nail artWaxing
Jacqueline1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Mr. T did amazing with my new set!!! He took great care and pride in his work!! Def recommend!!

Paid $40–60Nail artWaxing
Marta2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I have been coming to Joy Nails for many years. Pedicure, manicure or eyebrow clean up. I get it all done here. The owners and employees are so nice and welcoming. I just sit back, relax and enjoy my visit.

Paid $20–40Nail artWaxing
That3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

So glad yall are open again! We’ve missed you! Best nail salon on this little island we call home

Paid $40–60Waxing
Hanna4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Joy nails never disappoints!! Been coming here for over 6 years now. I always ask for Caroline !

Nail artWaxing
JessicaLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Helen and Cindy delivered a truly relaxing experience; received a manicure and pedicure both came with massage and complimentary water or soda. Great Galveston views across from the local Goodwill great treat to self before shopping or exploring the island. 20%off currently New Location. I will be back thank you for a well needed experience. Prompt service

Paid $40–60Nail artWaxing
Megan7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Always great customer service. Love the new location and all of the staff. Cindy did an amazing job on my pedicure and massage. I highly recommend Joy Nails II!!

Paid $60–80Nail artWaxing
Amy3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Great threading. Highly Recomnend.

Paid $1–20Waxing
Rhea3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Good & fast service. Very clean. Good experience overall

Paid $40–60Nail artWaxing
Stephanie6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Joy Nails is my Absolute favorite Nail salon. No matter what Nail Tech does you’re services each one of them are Excellent ‼️ When you are finished you definitely feel Rejuvenated.

Paid $60–80Nail artWaxing
CandeeLocal Guide · 56 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

Stopped in for a pedi and mani and was really spoiled! Great service, nice, peaceful atmosphere, and the young man who greeted and seated me offered me a cold drink. The technicians are all about the customer, I got some extra massage time and my favorite, a sugar scrub! Reasonably priced with excellent services! I…

Paid $140–160PedicureManicureFoot massages
Kevin3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★

I called in to ask a few basic questions about the expertise & skill level of the technician so that I could make an informed decision as to whether to trust my eyebrows being sculpted (either waxing or threaded, prefer threading). The guy who answered the phone was extremely rude, dismissive and confrontational.…

Paid $40–60WaxingService not listed
RhondaLocal Guide · 41 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

Tammy was my tech. I received a mani, pedi, and brow wax. Very patient and detailed. Tammy explained everything she was doing, which I appreciated. The business was very clean and all staff were smiling and friendly. There was a very positive vibe while sitting there. The lady that did my pedi, sorry I didn't get…

Paid $100–120PedicureManicureWaxing
Kari4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

Keily and Ann always do my nails wonderfully! Great service, with a great view!

Acrylic nailsCallus removalDip powder
Amber2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Had such a great experience with them tonight! They were so nice and got 5 of us in and out in only an hour! Couldn’t have asked for better.

Acrylic nailsManicurePedicure+ Punctuality+ Cleanliness+ Quality
JenniferLocal Guide · 34 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Caroline and staff do an incredible job! Best and most professional salon in Galveston County!

ManicurePedicureWaxing+ Cleanliness+ Professionalism
Lee1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Rating only, no written review.

Paid $80–100WaxingService not listed
Natalia10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Rating only, no written review.

Paid $1–20Waxing
Brianna5 months ago★★★★★

Rating only, no written review.

Paid $60–80Nail artWaxing
Rosie4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Rating only, no written review.

Paid $40–60Waxing
Tama year ago★★★★★

Rating only, no written review.

Paid $40–60Nail artWaxing

Price

$53-10% vs typical hair salons

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 0%Reasonable 0%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Nail art177$45–$76
Pedicure46$43–$66
Waxing36$11–$58
Manicure24$43–$71
Acrylic nails12$48–$83
Foot massages8$45–$76
Gel manicures8$40–$58
Sculpted nails3—

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