iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%82+48.1Reliability 26%63+16.4Value 15%88+13.4Experts Score= 78Not enough data for replies to reviews; its weight is shared by the others.Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.78SCORE
BGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#68 of 79 flea exterminatorsiPosition by Experts Score among all companies we track in this category. · better than 14%
4.9★★★★★55 Google reviews · 8 photos
96%five-star reviews
5.00★last 12 monthsiAverage stars on reviews from the last 12 months only.
10%1–2★, last 20 reviewsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
33%reviews answered by the owner
$170typical billiMedian bill customers of this company reported in their reviews (needs 3+ priced reviews).
Customers highlight rapid response times, punctuality, and effective treatments for ants, yellow jackets, termites, and rats. Reviewers frequently note fair pricing, professional communication, and the provider's willingness to answer questions. One criticism mentions a perceived lack of empathy during an initial emergency phone call. The business has closed, but historical feedback reflects consistent satisfaction with service quality and responsiveness.
Google rating: 4.9 out of 5 from 55 reviews (96% five-star).
Reviews on this page: 55 Google reviews (43 with written comments).
Owner responses: the business replied to 33% of reviews.
Most recent review: October 29, 2026.
Service: Flea Exterminator serving New Miami, Ohio.
Data from Google, last updated November 1, 2026.
Score profile vs other flea exterminators
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and value; weakest: reliability.
This companyFlea Exterminators median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.JP & Son's Igetthebug Pest Control: 82/100 on this factor. Category median: 95.A
82
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.JP & Son's Igetthebug Pest Control: 63/100 on this factor. Category median: 94.B
63
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 97.–
–
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.JP & Son's Igetthebug Pest Control: 88/100 on this factor. Category median: 100.A
88
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.JP & Son's Igetthebug Pest Control: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 99.–
–
Bar = this company · dark tick = category median.
Star ratings
55 Google reviews we collected
4.9of 5
5 stars5396%
4 stars00%
3 stars00%
2 stars00%
1 star24%
Praise vs complaints
Phrases our text analysis found in 43 written reviews
99%praise
Praise8799%
Complaints11%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
100%fair
Great price233%
Reasonable467%
Overpriced00%
Not sure00%
$170+53% vs typical flea exterminators
Middle half of what 3 customers paid ($75–$255) · gold mark = category median.
Topic share
How often each topic comes up in the written reviews
7topics
Speed & response2225%
Staff & attitude2023%
Would recommend1820%
Quality & results1618%
Price & value67%
Honesty & trust56%
Communication11%
What customers talk about
We read 43 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“I was told I should see the activity slow down within 2 days, but it actually worked the same day that the stump was treated.”
“Cory was very personable, knowledgable, and the price was fair.”
“10/10 would recommend to anyone who has any type of pest problem.”
“Cory does an amazing job keeping my house bug free!”
“He has always been very fair on pricing and has an excellent attitude with his customers.”
“Service is always reliable and the product he uses works.”
“They explained everything and did a great job.”
praise complaint · found by our text analysis, Google review wording unchanged.
Recent priced reviews
Ccrbzita10 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
I called JP & Son for a yellow jacket problem in a tree stump in my yard. I was told I should see the activity slow down within 2 days, but it actually worked the same day that the stump was treated.
Cory was very personable, knowledgable, and the price was fair. I am so glad that I called this pest control…
Paid $160–180Reasonable price
KKenneth2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
We had our property protected by JP & Son's and we are very confident on the service provided. Thank you for your continued service.
This is the best pest control service I have ever used. Every time Cory sprays, bugs are gone within the hour. We had a bad ant problem and he quoted that they would be gone within a few days, but it was literally 3 hours and we didn’t see them anymore. This is our go to company that we have used for 6+ years and will continue to use. Service is always reliable and the product he uses works. 10/10 would recommend to anyone who has any type of pest problem.
Price assessment: Reasonable price
Pest type: Ants, Spiders, Other
C
crbzita10 reviewsiTotal number of Google reviews crbzita has written across all businesses on Google Maps, not just this one.
I called JP & Son for a yellow jacket problem in a tree stump in my yard. I was told I should see the activity slow down within 2 days, but it actually worked the same day that the stump was treated.
Cory was very personable, knowledgable, and the price was fair. I am so glad that I called this pest control company and I will only use them for any other issues that I have from here on out. I was that impressed with the job that he did.
Price assessment: Reasonable price
Price: $160–180
Pest type: Other
L
Lori BomkampLocal Guide · 12 reviewsiTotal number of Google reviews Lori has written across all businesses on Google Maps, not just this one.
Cory is so knowledgeable and gets straight to the issue for a very quick resolution. Its the best experience in stressful times. I appreciate everything he has done for us and HIGHLY recommend! Super nice people at IGetTheBug!
Price assessment: Great price
V
Vickie BurchLocal Guide · 31 reviewsiTotal number of Google reviews Vickie has written across all businesses on Google Maps, not just this one.
I needed termite and carpenter bee treatment on a house before we could close!!! Not only did Corey and his intern get this done quickly but they were extremely professional and was $500. below the other estimates. I am grateful to them!! Highly recommend them.
.
Price assessment: Great price
J
Jennifer Hensley3 reviewsiTotal number of Google reviews Jennifer has written across all businesses on Google Maps, not just this one.
Cory has been such a pleasure to work with over the years! He has always been prompt and well informing at any property we have needed his service. He has always been very fair on pricing and has an excellent attitude with his customers. He's very informing on everything he does. He does the job as if it was his own place. Thats hard to find anymore, someone who cares about the job they are doing. I highly recommend you use JP & Sons for any pest control issues!!
Price assessment: Reasonable price
Response from the owner · 2 months ago
Dave, thank you so much for the review and for being a loyal customer all these years! Customers like you are what keep us going, and we truly appreciate the trust you've placed in us. Looking forward to continuing to take care of your properties for years to come!
K
Kenneth Waldorf2 reviewsiTotal number of Google reviews Kenneth has written across all businesses on Google Maps, not just this one.
Super happy with the service! Everyone was friendly, showed up on time, and made the whole process really easy. They explained everything and did a great job. Definitely recommend if you’re looking for a reliable pest control company!
A
Arianna Rose6 reviewsiTotal number of Google reviews Arianna has written across all businesses on Google Maps, not just this one.
