Experts Reviews · Company report
JP Auto Body Shop - Redwood City logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%94+51.3Reliability 24%92+22.3Value 14%100+14.1Replies to reviews 7%30+2.1Experts Score= 90Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.90SCORE

JP Auto Body Shop - Redwood City

Redwood City, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #60Position by Experts Score among all companies we track in this category. of 108 auto glass repair · 5.0★ from 211 Google reviews

Report card

Percentile vs other auto glass repair (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.JP Auto Body Shop - Redwood City is better than 94% of auto glass repair.A
94
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.JP Auto Body Shop - Redwood City is better than 92% of auto glass repair.A
92
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.JP Auto Body Shop - Redwood City is better than —% of auto glass repair.–
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ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.JP Auto Body Shop - Redwood City is better than 100% of auto glass repair.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.JP Auto Body Shop - Redwood City is better than 100% of auto glass repair.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.JP Auto Body Shop - Redwood City is better than 30% of auto glass repair.D
30

Reviews for your job

Customers hired JP Auto Body Shop - Redwood City for 5 kinds of job.

JP Auto Body Shop - Redwood City for painting

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Jobs reviewedHow many Google reviews are tagged with this job.21
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 86/100.How Job match is calculatedBuilt only from reviews Google tagged “Painting”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#4 / 9
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 21 Google reviews tagged “Painting” · showing 20

anonymous3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Had a great experience with JP Auto Body in Redwood City. Henry and the team did a fantastic job repairing the rear door on my Tesla Model 3. The paint match and blending are completely flawless, the car was ready right on schedule.

PaintingBody & Trim
Alice1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

Amazing experience at JP Auto Body Shop! Brought my Tesla Model Y in for polishing and paintwork. Jay was incredibly friendly and helpful, and the service was super fast and efficient. My car looks absolutely amazing! Highly recommend JP Autho to anyone looking for high-quality auto body work.

Great pricePainting
Ming2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

JP Auto body shop and advisor Raymond is awosome! My car has some deep scratches on the door and I got a quote for 4K repair in another body shop. Raymon offered me a touch-up + polish to fix the door for FREE! After the fix, the door looks great and almost like new. Of course, a full repair can be done later, but…

Great pricePainting
Umer1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 weeks ago★★★★★

A body shop that actually tries to help you. Nobody wants to end up in a body shop by choice and the experience is often made worse by people who work there. However folks at JP Auto Body in Redwood City are gems — especially Henry from office. He was great and responsive to my concerns and did a great job with a smile. Highly recommended!!

PaintingBody & Trim
Sandhya3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

I took my model 3 to get a quote and to get suggestions on how to fix the scratches. The team was super helpful and honest in terms of what makes sense to do and helped fix and do the touches. Highly recommend them if you need any consultation with detailing or fixing things in your car!!

Great pricePainting
Kathleen2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

I brought my lease Mercedes to the shop to get the bumper fixed. I didn’t want to spend a lot on it, and JP Auto Body team came up with a great fix to the bumper in a cost effective manner. Quality work at a reasonable price! I will be going back again if I ever need work done on my car!

PaintingBody & Trim
Candace5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

We had been rear ended in our Tesla Model Y, and found this shop on Google. Everyone we encountered was friendly and knowledgeable, they know their way around the insurance requirements and how to handle the details. They also cleaned up some unrelated scratches and scrapes and the cat came back looking much better all around.

Reasonable pricePaintingBody & Trim
Tina6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Five star service Indeed! Raymond is so considerate even after I decided not to do the big ticket service. He evaluated my car and gave me some free touch up and I was good to go. He also reminded me some basic car service tips that we normally ignore. My go to body shop now!

Great pricePainting
Will1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

10/10 service was super kind and gave me a great deal!

Great pricePainting
Michelle7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Best experience ever. Best customer service, best communication, super friendly, negotiated with my insurance company for me, helped me get the best price on repairs (helped me get original vs refurbished parts covered) and did beautiful work. Ray was the bomb, super professional and patient with all of my…

Reasonable priceTiresPaintingBody & Trim
Peter5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Repaired my Tesla after an accident. The rebuild and clean up of scratches and bumps on the car was virtually perfect. I shopped the pricing 2 other places and JP was equal to the lowest, very fair. Ray, our service tech, was terrific in communicating, making caring suggestions about what we should and…

Reasonable pricePaintingElectricalService not listed
jane5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Outstanding customer attention and communication.

Reasonable pricePainting
Roger1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

I don’t usually write reviews, but I felt compelled to share my exceptional experience with JP Autobody. My wife was very stressed after an accident involving her beloved Model Y when someone failed to look before pulling out of a street parking space. Her car sustained moderate damage on the right front side. I was…

Customer photo from Roger's review
Great priceSteering & suspension repairPaintingBody & Trim
Wen1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

This was my first time dealing with car scratches, and I had a really good experience with JP Auto Body Shop in Redwood City. They explained everything clearly, gave me an honest estimate, and even suggested more affordable options like touch-up since my car is older. The staff were kind, patient, and flexible with…

Painting
AndresLocal Guide · 11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

We had a fender bender in our Tesla. We picked JP Auto Body because they were the closest approved shop for us in the App. They are the most responsive shop we have ever worked with. They helped with the appraiser assessment, dealing with all the back and forth with Tesla Insurance, and repairing our model Y so that…

PaintingBody & Trim
Tejas4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Ray was great and very supportive throughout the process. They helped handle all interactions with the various insurances companies making it easy for me

Steering & suspension repairPaintingBody & Trim
Melissa9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Ray was great. Communicated with me every step and they did a great job. Car looked like new.

Not surePaintingBody & Trim
Dolores2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

⭐⭐⭐⭐ 5/5 Excellent Work on My 2025 Honda Civic I brought my 2025 Honda Civic to JP Auto Shop and couldn’t be happier with the results. The team was professional, honest, and clearly knew what they were doing. Ray walked me through everything that needed to be done. The repairs were done quickly, You can tell they…

Great pricePainting
RanelleLocal Guide · 10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I had two small paint chips on my Lexus where the bare metal was showing. I went to JP Auto Body in Redwood City to get a quote, expecting it might require repainting the panels and cost thousands. Ray, the adjuster, inspected the chips and instead of pushing me toward an expensive repair, he told me to come back…

Painting
Aishwarya2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I was in a hit and run with mild cosmetic damage to my car, and JP Auto was professional, kind, and knowledgeable in polishing my car. Will go back for future issues if they come up.

Painting

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Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 61%Reasonable 33%Overpriced 3%Not sure 3%

Jobs customers hired them for

JobReviewsCategory typical
Body & Trim26—
Painting21—
Tires4—
Steering & suspension repair3—
Electrical2—

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