Analyzing 9,108,2729.1M ReviewsFor 25,80125.8K Experts

JP Miller & Sons Services, Inc. logo

JP Miller & Sons Services, Inc.

Pest control service · Pompano Beach, FL · reviewed since 2013

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%92+50.2Reliability 24%95+23Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty88−1.2Experts Score= 93Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.93SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#143 of 342 wildlife removal servicesPosition by Experts Score among all companies we track in this category. · better than 58%
4.9 ★★★★★ 1,032 Google reviews · 21 photos
95%five-star reviews
4.91★last 12 monthsAverage stars on reviews from the last 12 months only.
0.6%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
90%reviews answered by the owner
$88typical billMedian bill customers of this company reported in their reviews (needs 3+ priced reviews).
📞 Call (954) 874-8897Request a call backWebsite ↗

JP Miller & Sons Services, Inc. at a glance

Customers frequently praise the punctuality, thoroughness, and professional communication of technicians who handle pest control, turf care, and termite treatments. Recurring themes highlight effective results for specific pests like whiteflies and ants, along with reasonable pricing and responsive customer service. However, lower-rated reviews indicate patterns of missed appointments, inadequate communication from the main office, and concerns regarding billing practices or service effectiveness.

  • Google rating: 4.9 out of 5 from 1,032 reviews (95% five-star).
  • Reviews on this page: 1,032 Google reviews (750 with written comments, 7 with photos).
  • Owner responses: the business replied to 90% of reviews.
  • Most recent review: November 3, 2026.
  • Service: Wildlife serving Pompano Beach, Florida.

Data from Google, last updated November 8, 2026.

Score profile vs other wildlife removal services

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: craft & service.

Satisfaction92Reliability95Craft & service88Value100Momentum100Replies to reviews100Satisfaction: 92 (median 92)Reliability: 95 (median 90)Craft & service: 88 (median 97)Value: 100 (median 100)Momentum: 100 (median 100)Replies to reviews: 100 (median 89)
This companyWildlife Removal Services median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.JP Miller & Sons Services, Inc.: 92/100 on this factor. Category median: 92.A
92
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.JP Miller & Sons Services, Inc.: 95/100 on this factor. Category median: 90.A
95
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.JP Miller & Sons Services, Inc.: 88/100 on this factor. Category median: 97.A
88
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.JP Miller & Sons Services, Inc.: 100/100 on this factor. Category median: 100.A
100
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.JP Miller & Sons Services, Inc.: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.JP Miller & Sons Services, Inc.: 100/100 on this factor. Category median: 89.A
100

Bar = this company · dark tick = category median.

Star ratings

1,032 Google reviews we collected

  • 5 stars97795%
  • 4 stars374%
  • 3 stars71%
  • 2 stars20%
  • 1 star91%

Praise vs complaints

Phrases our text analysis found in 750 written reviews

  • Praise1,27899%
  • Complaints141%

PriceGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Price verdicts customers left with their Google review

  • Great price3230%
  • Reasonable6764%
  • Overpriced22%
  • Not sure44%
$88-19% vs typical wildlife removal services

Middle half of what 67 customers paid ($63–$246) · gold mark = category median.

Topic share

How often each topic comes up in the written reviews

  • Staff & attitude37629%
  • Quality & results24319%
  • Speed & response24019%
  • Would recommend19415%
  • Honesty & trust937%
  • Communication847%
  • Price & value625%

What customers talk about

We read 750 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “Now we’ll wait to see the results, but the company and its employees are highly professional and competent.”
    “…r times of service, and once they actually arrived, the tech was not helpful and seemed like he was rushing to get out of there as soon as possible.…”
  • “Michael was prompt, explained as he went along, and thorough.”
    “We had really high hopes for this company, but the experience with them was honestly one of the worst I've had with any kind of professional service.”
  • “Carly has offered us good customer service and Rob the expert Tech has been prompt and efficient.”
    “They were unresponsive when we asked for an earlier service date after the pest problems continued, constantly changing the dates and/or times of serv…”
  • “We highly recommend JP Miller for all your pest control and other yard or Turf needs.”
  • “They are kind, responsive, knowledgeable, and very reliable!”
  • “His communication with us and attention to detail is incredible.”
  • “Great company, friendly, knowledgeable and affordable.”

People customers mention

  • Aaron 27 reviews
  • Luis 25 reviews
  • John 14 reviews
  • Santos 13 reviews
  • White 13 reviews
  • Control 13 reviews

praise complaint · found by our text analysis, Google review wording unchanged.

Reviews for your job

Customers hired JP Miller & Sons Services, Inc. for 8 kinds of job. Pick one to see what they paid and said.

Recent priced reviews

willie4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 weeks ago★★★★★

This was my initial service...Michael was prompt, explained as he went along, and thorough..can't ask too much more than that... not disappointed at all.. There is no hesitation on my part to refer JP Miller to anyone...thank you...

Paid $80–100Reasonable priceHome inspectionGeneral pest inspection
BillLocal Guide · 51 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 weeks ago★★★★★

Re-Whitefly Spraying. Technician was very Profesional and knowledgeable. The product used by JP Miller has been effective in Eliminating Whitefly & showing rapid satisfactory Ficus growth. Carly has offered us good customer service and Rob the expert Tech has been prompt and efficient. We highly recommend JP Miller…

Customer photo from Bill's review
Paid $80–100Not sureService not listed
AlexandreLocal Guide · 22 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

For starters, they helped me quickly after a bad experience with another company. John came to my house and immediately identified what needed to be done; we scheduled the work for two days later, and he carried it out today. Now we’ll wait to see the results, but the company and its employees are highly professional and competent.

Paid $200+Reasonable priceHome inspection
Brian12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★

Service was for termite bait stations inspection on my vacation home, so I’m not there all the time. My scheduled appointment was for week of 09/07 while I was there. A tech never showed up and no contact from JP Miller. I realized it after I returned to NY. On 09/14 I contacted JP Miller they replied a tech will…

Paid $200+Reasonable priceTermite inspection
Diane10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

David, JP Miller’s Tech, is absolutely fantastic! He is friendly, knowledgeable, always on time, professional, and has a fabulous demeanor! He understands the business. Fabulous employee and everyone should have a gentleman like David in their employment!

Paid $20–40Reasonable priceGeneral pest inspection
Bob11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

Started using JP Miller on 4/24. When my past pest control company sprayed inside I seemed to see more bugs when he left. Michael with JP Miller is very professional. JP Miller will let you know when they will be on your property. So far JP Miller has been the best.

Paid $60–80Reasonable priceBug & insect extermination

Jobs customers hired them for

JobReviewsCategory typical
General pest inspection103$63–$128
Cockroach extermination89$80–$196
Ant extermination89$79–$246
Bug & insect extermination86$71–$136
Termite extermination82$214–$426
Termite inspection66$91–$371
Home inspection51$68–$171
Spider extermination33$58–$139

Compare with

Photos

Customer reviews

4.9 ★★★★★ 1,032 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Jobs customers hired them for — from Google's service tags and the review text
Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
Brian Krupski2 reviewsTotal number of Google reviews Brian has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Cortney goes above expectations to help solve our problems.

  • Price assessment: Great price
  • Price: $80–100
  • Services: General pest inspection
  • Pest type: Ants, Rodents
Response from the owner · 2 weeks ago

Thank you, Brian, for your kind words! It's great to hear that Courtney was able to go above and beyond to assist you. We appreciate your feedback!

willie griffo4 reviewsTotal number of Google reviews willie has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

This was my initial service...Michael was prompt, explained as he went along, and thorough..can't ask too much more than that... not disappointed at all.. There is no hesitation on my part to refer JP Miller to anyone...thank you...

  • Price assessment: Reasonable price
  • Price: $80–100
  • Services: Home inspection, General pest inspection
  • Pest type: Ants, Other
Response from the owner · 4 months ago

Thank you, Willie! We're glad to hear that Michael provided prompt and thorough service. Your willingness to refer us means a lot, and we appreciate your support!

Bill JillaLocal Guide · 51 reviewsTotal number of Google reviews Bill has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Re-Whitefly Spraying. Technician was very Profesional and knowledgeable. The product used by JP Miller has been effective in Eliminating Whitefly & showing rapid satisfactory Ficus growth. Carly has offered us good customer service and Rob the expert Tech has been prompt and efficient. We highly recommend JP Miller for all your pest control and other yard or Turf needs.

  • Price assessment: Not sure
  • Price: $80–100
  • Services: Service not listed
Response from the owner · Edited 9 months ago

Thank you, Bill! We appreciate your kind words about our team and are glad to hear about your positive experience with our services. Your recommendation means a lot to us!

Alberto Angulo6 reviewsTotal number of Google reviews Alberto has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Perfect timing y excellent work

  • Price assessment: Reasonable price
  • Pest type: Termites
Response from the owner · 5 years ago

Thank you, Alberto!

janet gutarraLocal Guide · 26 reviewsTotal number of Google reviews janet has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Such professionalism is hard to find.

  • Price assessment: Reasonable price
  • Price: $200+
  • Services: Service not listed
  • Pest type: Other
Response from the owner · 3 weeks ago

Thank you, Janet! We appreciate your kind words and are glad you value our professionalism.

Alexandre FrançaLocal Guide · 22 reviewsTotal number of Google reviews Alexandre has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

For starters, they helped me quickly after a bad experience with another company. John came to my house and immediately identified what needed to be done; we scheduled the work for two days later, and he carried it out today. Now we’ll wait to see the results, but the company and its employees are highly professional and competent.

  • Price assessment: Reasonable price
  • Price: $200+
  • Services: Home inspection
Response from the owner · a month ago

Thank you, Alexandre, for your kind words! We're glad John could assist you promptly and that you found our team to be professional and competent.

Brian Kosineski12 reviewsTotal number of Google reviews Brian has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Service was for termite bait stations inspection on my vacation home, so I’m not there all the time. My scheduled appointment was for week of 09/07 while I was there. A tech never showed up and no contact from JP Miller. I realized it after I returned to NY. On 09/14 I contacted JP Miller they replied a tech will reach out to you soon. 4 days later no response. I asked again when will my service be done? Response, a tech will reach out to you tomorrow. I’ll cut this short, they just did the service on 09/25.

  • Price assessment: Reasonable price
  • Price: $200+
  • Services: Termite inspection
  • Pest type: Termites
Response from the owner · 2 years ago

Thank you for the 5-star rating, Brian!

Walter Finn1 reviewTotal number of Google reviews Walter has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Good job..on time. could improve customer communication a little

  • Price assessment: Reasonable price
  • Services: Hornet & wasp extermination, General pest inspection, Cockroach extermination, Bug & insect extermination
  • Pest type: Ants, Cockroaches, Spiders
Response from the owner · a month ago

Thank you, Walter, for your feedback! We're glad to hear you were satisfied with our timeliness, and we appreciate your suggestion regarding customer communication. Your input helps us improve!

ann ramsey4 reviewsTotal number of Google reviews ann has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Very reliable

  • Price assessment: Reasonable price
  • Price: $80–100
  • Services: Home inspection
  • Pest type: Ants, Cockroaches, Spiders
Response from the owner · a month ago

Thank you, Ann, for your feedback! We're glad to hear you find us reliable. Your support means a lot to us!

Ivory Janes9 reviewsTotal number of Google reviews Ivory has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Excellent service.

Response from the owner · a year ago

Thank you, Ivory, for your kind words; we truly appreciate your feedback and are glad you enjoyed the service.

JP Miller & Sons Services, Inc. on Google Maps →

Business details