Analyzing 5,890,1035.9M ReviewsFor 16,26616.3K Experts
Google reviewers rate JR Limo Car Service five stars based on six hundred seventy-three reviews, noting that the owner responds to ninety-six percent of feedback. Customers frequently highlight punctual arrivals, clear communication, clean vehicles, and professional drivers who handle luggage and provide amenities like water. Services include airport transfers, wedding transportation, and last-minute bookings, with many describing reasonable pricing for the Boston area. However, a small number of low-star reviews report instances of rude behavior, navigational errors, and unsafe driving practices.
Data from Google, last updated October 25, 2026.
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and satisfaction; weakest: replies to reviews.
Bar = this company · dark tick = category median.
673 Google reviews we collected
Phrases our text analysis found in 604 written reviews
How often each topic comes up in the written reviews
We read 604 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Everyone at J&R was incredibly helpful and professional.”
“…before asking any service , the guy it was there on the office ,was rude and just screaming, I think was speaking Portuguese on the phone ,,,, disr…”
“Easy to book and very responsive to any inquiries with our last minute booking.”
“My flight was very delayed and late and he was still very kind and helpful!”
“Excellent service, very helpful staff and a wonderful driver.”
“I called in with a super last-minute request on what was possibly the worst rain day in Boston, and Nicholas saved us.”
“I highly recommend this service and Rafael as a driver for your travels needs!”
“They are so easy to work with and we and can't recommend them highly enough.”
“Thank you for communicating back and forth so well and an excellent service over all!”
“Rafael not only got us to our destination in great time, he was a genuine joy to ride with!”
“Everything went as planned logistically, and the pricing is very fair.”
praise complaint · found by our text analysis, Google review wording unchanged.
Customers hired JR Limo Car Service for 1 kind of job. Pick one to see what they paid and said.
Great experience! Easy to book and very responsive to any inquiries with our last minute booking. Our driver Marco was fantastic. He let us know exactly where to meet him. The car was a great size, very clean and with the car seat we needed all set to go. Price was very reasonable for the Boston area. Would recommend!
Excellent service! Everyone at J&R was incredibly helpful and professional. Eddie was especially amazing! He went above and beyond to help with my luggage and was so sweet and attentive to my puppy. Such a wonderful experience. Highly recommend!
Great service. Menon was a fantastic driver getting us from Boston Logan to Newport, RI.
Excellent service, very helpful staff and a wonderful driver. Thank you Tina and Henrique.
All was very good! Driver was courteous and very nice. Could not have been any better. Nice clean car too!!
My driver, Agamemnon, was wonderful. We had a great chat on the way to my destination & the time flew by!
| Job | Reviews | Category typical |
|---|---|---|
| Limousines | 78 | — |
5.0 ★★★★★ 673 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Great experience! Easy to book and very responsive to any inquiries with our last minute booking. Our driver Marco was fantastic. He let us know exactly where to meet him. The car was a great size, very clean and with the car seat we needed all set to go. Price was very reasonable for the Boston area. Would recommend!
Excellent service! Everyone at J&R was incredibly helpful and professional. Eddie was especially amazing! He went above and beyond to help with my luggage and was so sweet and attentive to my puppy. Such a wonderful experience. Highly recommend!
Great service. Menon was a fantastic driver getting us from Boston Logan to Newport, RI.
Excellent service, very helpful staff and a wonderful driver. Thank you Tina and Henrique.
Fantastic cars and drivers
All was very good! Driver was courteous and very nice. Could not have been any better. Nice clean car too!!
My driver, Agamemnon, was wonderful. We had a great chat on the way to my destination & the time flew by!
Limo service for Wedding was great! Timely arrival to and from Church and wedding venue.
This was an extremely last minute booking that was handled flawlessly! Everything turned out perfectly for our group of 6 and we made it to all of the locations we requested. Our driver was Rafael and he was safe and responsive. I will be keeping JR Limo’s number on hand for my next business trip to Boston.
Top Notch Services: Picked us up right at the door, carried our bags, providing water and good conversations! Thank you for communicating back and forth so well and an excellent service over all!
Analyzing 5,890,1035.9M ReviewsFor 16,26616.3K Experts
