Junk & Dump Services logo

Junk & Dump Services

Junk removal service · Manhattan, IL · reviewed since 2025

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 69%100+69.2Reliability 31%100+30.8Experts Score= 100Not enough data for value, replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.100SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#2 of 35 waste removal servicesPosition by Experts Score among all companies we track in this category. · better than 97%
5.0 ★★★★★ 80 Google reviews · 24 photos
100%five-star reviews
5.00★last 12 monthsAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
61%reviews answered by the owner
Oct 2026latest review

Junk & Dump Services at a glance

Google reviewers rate Junk & Dump Services five stars based on eighty reviews, noting that the owner replies to sixty-one percent of feedback. Customers consistently describe the team as punctual, friendly, and professional, highlighting quick response times and clear communication during the booking process. Recurring themes include reasonable pricing, efficient handling of various items like sheds and furniture, and careful work that avoids property damage. No common criticisms appear in the provided excerpts, as all listed reviews are five-star.

  • Google rating: 5.0 out of 5 from 80 reviews (100% five-star).
  • Reviews on this page: 80 Google reviews (76 with written comments, 4 with photos).
  • Owner responses: the business replied to 61% of reviews.
  • Most recent review: October 21, 2026.
  • Service: Waste Removal Service serving Manhattan, Illinois.

Data from Google, last updated October 27, 2026.

Score profile vs other waste removal services

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: satisfaction and reliability; weakest: momentum.

Satisfaction100Reliability100Craft & service–Value–Momentum100Replies to reviews–Satisfaction: 100 (median 98)Reliability: 100 (median 98)Momentum: 100 (median 100)
Junk & Dump ServicesWaste Removal Services median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Junk & Dump Services: 100/100 on this factor. Category median: 98.A
100
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Junk & Dump Services: 100/100 on this factor. Category median: 98.A
100
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 100.–
–
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 100.–
–
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Junk & Dump Services: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 93.–
–

Bar = this company · dark tick = category median.

Star ratings

80 Google reviews we collected

  • 5 stars80100%
  • 4 stars00%
  • 3 stars00%
  • 2 stars00%
  • 1 star00%

Praise vs complaints

Phrases our text analysis found in 76 written reviews

  • Praise235100%
  • Complaints00%

Topic share

How often each topic comes up in the written reviews

  • Speed & response5323%
  • Staff & attitude5122%
  • Would recommend4117%
  • Price & value3314%
  • Quality & results3013%
  • Honesty & trust146%
  • Communication136%

What customers talk about

We read 76 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “They are reliable, friendly, efficient and reasonable.”
  • “Showed up on time, very friendly, reasonable price, hard workers.”
  • “They did an awesome job I highly recommend their services.”
  • “Great service, affordable, work diligently, and communicative.”
  • “We had some shed pieces and pergola torn down and these guys did such an amazing job.”
  • “Very reliable company, Noah answered my call promptly and provided all the information I needed to understand pricing and the type of stuff they can dump.”
  • “These guys have fair pricing, good communication and on time.”

People customers mention

  • Noah 12 reviews
  • Steven 4 reviews
  • Jacob 3 reviews

praise complaint · found by our text analysis, Google review wording unchanged.

Recent reviews

JLocal Guide · 30 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 days ago★★★★★

These guys were great. They are a local small family business. Very friendly and very hard working. They did an awesome job I highly recommend their services.

RAMON5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

it was a simple job, but it was going to take several trips to load up a scrapped gazebo that we had taken down. Well, Junk & Dump came in and looked at the mess and gave me a quote based on the size of the load. In 90 minutes. they were in and out, and I had reclaimed my yard for the next project. This mess was…

Customer photo from RAMON's reviewCustomer photo from RAMON's review
Matthew4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Look no further and use Junk & Dump Services for your next clean-up job. Great service, affordable, work diligently, and communicative. Shoutout to Noah and team for removing my wood shed, and taking other junk I wanted gone. I would use them again in a heartbeat.

Customer photo from Matthew's review
Steve4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Very easy to work with. Showed up on time, very friendly, reasonable price, hard workers. Would definitely recommend them

Molly2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Picked the right guys to take all the things I needed to get rid of. They didn’t scratch up anything. Nice and polite. I’ll have them again.

Psalm2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Great communication. Quick response. On time. Very professional. Friendly. Knowledgeable. Affordable. Highly recommend!!

Photos

Customer reviews

5.0 ★★★★★ 80 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Jobs customers hired them for — from Google's service tags and the review text
Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
J BishopLocal Guide · 30 reviewsTotal number of Google reviews J has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

These guys were great. They are a local small family business. Very friendly and very hard working. They did an awesome job I highly recommend their services.

RAMON SAAVEDRA5 reviewsTotal number of Google reviews RAMON has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

it was a simple job, but it was going to take several trips to load up a scrapped gazebo that we had taken down. Well, Junk & Dump came in and looked at the mess and gave me a quote based on the size of the load. In 90 minutes. they were in and out, and I had reclaimed my yard for the next project. This mess was dangerous because we have Huskies that come to visit and when they visit, they run the fence and climb the pile. it was a tetanus shot waiting to happen. With Junk and Dump, it’s gone and i am happy. it was either i rent a container and use a weekend to load the mess myself, or hire these guys and get it done for a little bit more. I chose the easy way out- Junk & Dump.

Matthew Gregus4 reviewsTotal number of Google reviews Matthew has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Look no further and use Junk & Dump Services for your next clean-up job. Great service, affordable, work diligently, and communicative. Shoutout to Noah and team for removing my wood shed, and taking other junk I wanted gone. I would use them again in a heartbeat.

Carolyn Danley4 reviewsTotal number of Google reviews Carolyn has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

They are reliable, friendly, efficient and reasonable. I highly recommend them.

Steve Papp4 reviewsTotal number of Google reviews Steve has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Very easy to work with. Showed up on time, very friendly, reasonable price, hard workers. Would definitely recommend them

Molly Snodgrass2 reviewsTotal number of Google reviews Molly has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Picked the right guys to take all the things I needed to get rid of. They didn’t scratch up anything. Nice and polite. I’ll have them again.

Psalm Forty2 reviewsTotal number of Google reviews Psalm has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Great communication. Quick response. On time. Very professional. Friendly. Knowledgeable. Affordable. Highly recommend!!

Jeff MLocal Guide · 13 reviewsTotal number of Google reviews Jeff has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Great experience! Really saved us getting stuff out of our house asap!

Response from the owner · a week ago

Thank you Jeff for the review!

Cristy T14 reviewsTotal number of Google reviews Cristy has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

If I could give more than 5 stars, I would. Such a nice guy and so incredibly helpful. Noah and his crew worked super quickly and got my large piles of random stuff cleaned out. Moving will be so much easier now. I am so grateful! Highly recommend!!

Response from the owner · a week ago

Thank you Cristy for the review!

Mary Sorensen2 reviewsTotal number of Google reviews Mary has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Excellent customer service. Super quick response, even on a holiday. Scheduled service within a couple days and took a piano off our main floor and a treadmill from our second floor. They were great to work with, professional, and will definitely use again.

Response from the owner · a week ago

Thank you Mary for the review!

Junk & Dump Services on Google Maps →

Business details