Junk removal service · Tucson, AZ · reviewed since 2023
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 69%100+69.2Reliability 31%99+30.5Experts Score= 100Not enough data for value, replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.100SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#5 of 231 hazardous material removaliPosition by Experts Score among all companies we track in this category. · better than 98%
5.0★★★★★229 Google reviews · 24 photos
100%five-star reviews
5.00★last 12 monthsiAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Google reviewers rate Junk Bandits Junk Removal five stars based on 229 reviews, with the owner responding to 79 percent of comments. Customers frequently cite punctuality, quick response times, and reasonable pricing for removing items like hot tubs, furniture, and yard debris. Staff are described as professional, friendly, and efficient, often completing jobs on the same day while cleaning up the area. No recurring criticisms appear in the provided excerpts, which consist entirely of positive feedback regarding service reliability and communication.
Google rating: 5.0 out of 5 from 229 reviews (100% five-star).
Reviews on this page: 229 Google reviews (220 with written comments, 28 with photos).
Owner responses: the business replied to 79% of reviews.
Most recent review: October 12, 2026.
Service: Hazardous Material Removal Service serving Tucson, Arizona.
Data from Google, last updated November 3, 2026.
Score profile vs other hazardous material removal
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: satisfaction and momentum; weakest: reliability.
Junk Bandits Junk RemovalHazardous Material Removal median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Junk Bandits Junk Removal: 100/100 on this factor. Category median: 93.A
100
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Junk Bandits Junk Removal: 99/100 on this factor. Category median: 92.A
99
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 98.–
–
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 100.–
–
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Junk Bandits Junk Removal: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 67.–
–
Bar = this company · dark tick = category median.
Star ratings
229 Google reviews we collected
5.0of 5
5 stars229100%
4 stars00%
3 stars00%
2 stars00%
1 star00%
Praise vs complaints
Phrases our text analysis found in 220 written reviews
100%praise
Praise608100%
Complaints20%
Topic share
How often each topic comes up in the written reviews
7topics
Speed & response15425%
Staff & attitude13923%
Price & value9015%
Would recommend8113%
Quality & results7813%
Communication468%
Honesty & trust224%
What customers talk about
We read 220 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Kaleb successfully navigated mattresses and other junk through an apartment complex with winding paths and quickly got rid of a large freezer from my home.”
“I cannot understate how helpful this was to myself and my family.”
“Great communication, fair pricing, showed up exactly when promised, and worked incredibly hard until the job was done.”
“I highly recommend his services to anyone needing a little help.”
“If you want someone reliable who respects your time and does great work, look no further!”
“He communicated well and was able to do everything I asked.”
“Honestly, this was probably the best $400 I've spent in years.”
People customers mention
Kaleb13 reviews
Daniel5 reviews
Caleb4 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Recent reviews
Angela2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★
I have used Junk Bandits twice now for oversized objects that needed to be hauled away. Kaleb successfully navigated mattresses and other junk through an apartment complex with winding paths and quickly got rid of a large freezer from my home. He was friendly and works hard. I highly recommend his services to anyone needing a little help.
Jason11 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★
Kaleb was awesome. Super quick, professional and showed up on time. We were done in less than 10mins
Lights1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
Came over and took all of the junk from my backyard, side yard, and even from my pickup truck. I cannot understate how helpful this was to myself and my family. Absolutely recommend to anyone needing junk removal!
Anahi2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
I needed an old hot tub removed, and I couldn't be happier with how it went. He was incredibly flexible and worked closely with me to find a day and time that perfectly fit my schedule. He was fast, professional, and left the area spotless. If you want someone reliable who respects your time and does great work, look no further!
Abdul5 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
I’m really glad I called Junk Bandits to take care of my old 8’ x 8’ hot tub. I wasn’t sure how they were going to get it out, but they showed up on time, got right to work, and did a great job disassembling and removing it. The guys were friendly, professional, and worked really hard. They cleaned everything up…
Sheila10 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
Same day service! Great job at removing a large stack of firewood from my yard. Cleaned debris too! Very reasonable price. Handled quickly and with very friendly service. Kaleb was fantastic!
I have used Junk Bandits twice now for oversized objects that needed to be hauled away. Kaleb successfully navigated mattresses and other junk through an apartment complex with winding paths and quickly got rid of a large freezer from my home. He was friendly and works hard. I highly recommend his services to anyone needing a little help.
Response from the owner · 2 weeks ago
Thank you for the kind review, Angela! I am glad you had a great experience!
Jason Holguin11 reviewsiTotal number of Google reviews Jason has written across all businesses on Google Maps, not just this one.
Came over and took all of the junk from my backyard, side yard, and even from my pickup truck. I cannot understate how helpful this was to myself and my family. Absolutely recommend to anyone needing junk removal!
Response from the owner · 2 weeks ago
Thank you for the kind review! I am happy to hear you had a great experience! I look forward to helping you with any future projects!
Anahi Frias2 reviewsiTotal number of Google reviews Anahi has written across all businesses on Google Maps, not just this one.
I needed an old hot tub removed, and I couldn't be happier with how it went. He was incredibly flexible and worked closely with me to find a day and time that perfectly fit my schedule. He was fast, professional, and left the area spotless. If you want someone reliable who respects your time and does great work, look no further!
Response from the owner · 2 weeks ago
Thank you for the kind review, Anahi! I am happy to hear you had a great experience with the hot tub removal! I look forward to helping you with any future projects!
Abdul Hemat5 reviewsiTotal number of Google reviews Abdul has written across all businesses on Google Maps, not just this one.
I’m really glad I called Junk Bandits to take care of my old 8’ x 8’ hot tub. I wasn’t sure how they were going to get it out, but they showed up on time, got right to work, and did a great job disassembling and removing it. The guys were friendly, professional, and worked really hard. They cleaned everything up when they were done, too. It was a huge relief to have it gone without having to worry about doing it myself. I would definitely recommend Junk Bandits to anyone who needs junk removed!
Response from the owner · 2 weeks ago
Thank you for the kind review, Abdul! I am happy to hear you had a great experience! I look forward to helping you with any future projects!
Sheila Bourque10 reviewsiTotal number of Google reviews Sheila has written across all businesses on Google Maps, not just this one.
Same day service! Great job at removing a large stack of firewood from my yard. Cleaned debris too! Very reasonable price. Handled quickly and with very friendly service. Kaleb was fantastic!
Response from the owner · 2 weeks ago
Thank you for the kind review, Sheila! I am happy to hear you had a great experience! I look forward to helping you with any future projects!
Stephanie Sprague1 reviewiTotal number of Google reviews Stephanie has written across all businesses on Google Maps, not just this one.
Kaleb did great work, call them with confidence! Quick work and very reasonable pricing
Response from the owner · a month ago
Thank you for the kind review, Mike! I am very happy to hear that you had a great experience with us! We look forward to helping you again in the future!
Gabriel Guerra8 reviewsiTotal number of Google reviews Gabriel has written across all businesses on Google Maps, not just this one.
The price is on point, calls are returned promptly and this young man is a work horse. Absolute professional from start to finish. I will use this service from now on. All of this was in his dump trailer in minutes!!!! Joe. Tucson
Response from the owner · 3 months ago
Thanks for the awesome review, Joe! I am glad I was able to help you with this renovation project. I look forward to assisting with any future projects that may come up.
