Junk removal service · El Monte, CA · reviewed since 2022
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%99+58.1Reliability 26%99+25.8Value 15%100+15.2Experts Score= 99Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.99SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#35 of 92 furniture removal servicesiPosition by Experts Score among all companies we track in this category. · better than 63%
5.0★★★★★365 Google reviews · 24 photos
100%five-star reviews
5.00★last 12 monthsiAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Junk Bee Gone holds a 5/5 rating from 365 reviews, with the owner responding to every entry. Customers frequently praise the company for its fair and upfront pricing, rapid scheduling, and professional communication via text or social media. Reviewers highlight the crew's punctuality, efficiency in removing large items, and friendly demeanor during the service. While the vast majority of feedback is positive, one low-star review alleges a lack of professionalism, though no specific details were provided to support this claim.
Google rating: 5.0 out of 5 from 365 reviews (100% five-star).
Reviews on this page: 365 Google reviews (331 with written comments, 27 with photos).
Owner responses: the business replied to 100% of reviews.
Most recent review: November 3, 2026.
Service: Furniture Removal Service serving El Monte, California.
Data from Google, last updated November 5, 2026.
Score profile vs other furniture removal services
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: reliability.
Junk Bee GoneFurniture Removal Services median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Junk Bee Gone: 99/100 on this factor. Category median: 98.A
99
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Junk Bee Gone: 99/100 on this factor. Category median: 98.A
99
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Junk Bee Gone: 100/100 on this factor. Category median: 100.A
100
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Junk Bee Gone: 100/100 on this factor. Category median: 100.A
100
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Junk Bee Gone: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 92.–
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Bar = this company · dark tick = category median.
Star ratings
365 Google reviews we collected
5.0of 5
5 stars364100%
4 stars00%
3 stars00%
2 stars00%
1 star10%
Praise vs complaints
Phrases our text analysis found in 331 written reviews
100%praise
Praise829100%
Complaints20%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
100%fair
Great price327%
Reasonable873%
Overpriced00%
Not sure00%
Topic share
How often each topic comes up in the written reviews
7topics
Speed & response22127%
Staff & attitude20525%
Would recommend13416%
Quality & results10413%
Price & value10413%
Communication486%
Honesty & trust152%
What customers talk about
We read 331 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“The crew was very professional and quick, with very fair pricing.”
“The guys were friendly, professional, and arrived ready to get the job done.”
“I recommend you to all who need their junk to be gone!”
“I really appreciate their hard work and excellent service.”
“The pricing is very reasonable considering they are doing all the heavy lifting and beautifying your home.”
“They kept me updated throughout as to the date and time and when they were on the way.”
“Communication was excellent from start to finish—they kept us informed and were professional, reliable, and easy to work with.”
People customers mention
Juan73 reviews
Andy36 reviews
Ruben25 reviews
Aaron6 reviews
Instagram5 reviews
Michael4 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Junk Bee Gone for 8 kinds of job. Pick one to see what they paid and said.
NNathanLocal Guide · 46 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a day ago★★★★★
The crew was very professional and quick, with very fair pricing. Even asked me if I had anything else to throw away while they were there. Will definitely be calling them for any future junk removal needs.
WW3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 days ago★★★★★
Great service! Reasonable prices. They arrived earlier than the appointment after contacting me to see if that was okay. The two worked well together. Both were soft-spoken and easy to work with. I will use their services again when needed. Highly recommended. .
SStevie1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★
Junk Bee Gone was easy to work with. I planned my appointment and got my service done all in the same week. The pricing was fair and service was excellent. Thank you to Mike and Juan for their hard work.
SSadhna6 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★
Excellent service! They were patient and consistent in communication! The experience was AMAZING from beginning to end!!! I would definitely use them again! I recommend them 100%
IIvy3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★
Great customer service! The guys were friendly, professional, and arrived ready to get the job done. They made the process quick and easy. I really appreciate their hard work and excellent service. Thank you! 🙏
AAlberto5 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★
Highly recommend Junk Bee Gone! They were professional, responsive, and quick to get the job done. I reached out Tuesday and they were here Wednesday morning. Their customer service was excellent, and the entire process was smooth and hassle-free. Thank you for the great service!
The crew was very professional and quick, with very fair pricing. Even asked me if I had anything else to throw away while they were there. Will definitely be calling them for any future junk removal needs.
Response from the owner · a day ago
Hi Nathan, thank you for the 5-star review! We're glad our crew was professional and quick, and that the pricing felt very fair. Checking whether there's anything else to haul away while we're on site is something we like to do, so it's great that it helped. We appreciate you choosing Junk Bee Gone, and we're here for any future junk removal
W
W M3 reviewsiTotal number of Google reviews W has written across all businesses on Google Maps, not just this one.
Great service! Reasonable prices. They arrived earlier than the appointment after contacting me to see if that was okay. The two worked well together. Both were soft-spoken and easy to work with. I will use their services again when needed. Highly recommended. .
Response from the owner · 5 days ago
thank you for the 5-star review! We're glad the prices felt reasonable and that our crew's heads-up about arriving early worked out for you. Our two-man team takes pride in being easy to work with, so it's great to hear they worked well together. We appreciate you choosing Junk Bee Gone, and we're here whenever you need junk removal
S
Stevie Dee (Elle-Lae)1 reviewiTotal number of Google reviews Stevie has written across all businesses on Google Maps, not just this one.
Junk Bee Gone was easy to work with. I planned my appointment and got my service done all in the same week. The pricing was fair and service was excellent. Thank you to Mike and Juan for their hard work.
Response from the owner · a week ago
Hi Stevie, thank you for the 5-star review! We're glad we could get your appointment scheduled and your junk hauling done all in the same week, and that the pricing felt fair. We'll make sure Mike and Juan hear your thanks. We appreciate you choosing Junk Bee Gone, and we're here whenever you need junk removal
S
Sadhna Matai6 reviewsiTotal number of Google reviews Sadhna has written across all businesses on Google Maps, not just this one.
Excellent service! They were patient and consistent in communication! The experience was AMAZING from beginning to end!!! I would definitely use them again! I recommend them 100%
Response from the owner · a week ago
Hi Sadhna, thank you for the 5-star review and the 100% recommendation! We're happy the communication stayed consistent and that the experience felt great from beginning to end. We take pride in making junk removal simple and stress-free. We appreciate you choosing Junk Bee Gone
I
Ivy Valenzuela3 reviewsiTotal number of Google reviews Ivy has written across all businesses on Google Maps, not just this one.
Great customer service! The guys were friendly, professional, and arrived ready to get the job done. They made the process quick and easy. I really appreciate their hard work and excellent service. Thank you! 🙏
Response from the owner · a week ago
Hi Ivy, thank you for the 5-star review! We're so glad our crew arrived ready to work and made the whole process quick and easy. Your kind words about their hard work mean a lot to the team. We appreciate you choosing Junk Bee Gone, and we're here anytime you need junk removal
A
Alberto Flores5 reviewsiTotal number of Google reviews Alberto has written across all businesses on Google Maps, not just this one.
Highly recommend Junk Bee Gone! They were professional, responsive, and quick to get the job done. I reached out Tuesday and they were here Wednesday morning. Their customer service was excellent, and the entire process was smooth and hassle-free. Thank you for the great service!
Response from the owner · 2 weeks ago
Hi Alberto, thank you for the 5-star review and the recommendation! We're glad we could get you scheduled so quickly. Reaching out Tuesday and having the crew there Wednesday morning is exactly the kind of fast, hassle-free junk removal we aim for. We appreciate you choosing Junk Bee Gone, and we're here anytime you need junk hauling
K
Kimberly WorlLocal Guide · 133 reviewsiTotal number of Google reviews Kimberly has written across all businesses on Google Maps, not just this one.
Support small business!!! These guys hustle! Super fast service, friendly and professional. I wish I had done this years ago. They gave me back my garage! Just set the date you won’t regret it.
Response from the owner · 2 weeks ago
Hi Kimberly, thank you so much for the 5-star review and for supporting a small local business! We’re glad our crew was fast, friendly, and professional, and that you finally got your garage back. A garage cleanout is one of the best space resets there is, so it means a lot that you’d tell others to just set the date. We appreciate you choosing Junk Bee Gone, and we’re here anytime you need junk removal
J
John Baker8 reviewsiTotal number of Google reviews John has written across all businesses on Google Maps, not just this one.
The price was great and they were fast and efficient. Thank you again.
Response from the owner · 2 weeks ago
Hi John, thank you for the 5-star review! We're glad the price felt great and that our crew was fast and efficient. We appreciate you choosing Junk Bee Gone, and we're here anytime you need junk removal
M
Margery “Jewelz” Marcelino6 reviewsiTotal number of Google reviews Margery has written across all businesses on Google Maps, not just this one.
Everything was great! Thank you guys! My parents (Mom 86 & Dad 84) have postponed this for years and I’m so glad your service exists. My dad accumulated so much stuff we weren’t aware of so this is what I call Phase 1. Mike and Juan were excellent - so much respect, understanding and patience. I recommend you to all who need their junk to be gone!!!! Gratitude for Outstanding Service. We will definitely book again for Phase 2
Response from the owner · 3 weeks ago
Hi Margery, thank you so much for the 5-star review, and for trusting us with Phase 1 of your parents’ cleanout. Mike and Juan will be thrilled to hear their respect and patience came through. We know a family cleanout like this can carry a lot of emotion, and we’re honored we could take that weight off your family. We’d be glad to help with Phase 2 whenever you’re ready. Just send us a message. Thank you again for choosing Junk Bee Gone for junk removal
A
Angela1 reviewiTotal number of Google reviews Angela has written across all businesses on Google Maps, not just this one.
Junk bee gone 🐝 was amazing. Messaged them on instagram as that is where I found them they responded promptly and quickly set up a date and time that was convenient for me. They kept me updated throughout as to the date and time and when they were on the way. Great communication They quickly cleared everything. Thank you.
Response from the owner · 3 weeks ago
Hi Angela, thank you for the 5-star review! We’re so glad you found us on Instagram and that scheduling was quick and easy. Keeping you updated from booking through the on-my-way text is something we take seriously, so it’s great to hear the communication stood out. Our crew was happy to clear everything out fast. We appreciate you choosing Junk Bee Gone, and we’re here whenever you need junk removal in the San Gabriel Valley
